Salvation Army Thrift Store

I had to select 1 star to get access to the review process however my real rating is 0 stars.
I called the Salvation Army to come and pickup several pieces of furniture and other items that would not fit in our new home including: a Lazy Boy double recliner couch, coffee table, end table, 2 book shelves, 2 sideboard cabinets, a wardrobe cabinet, 2 conversation chairs and some other smaller items. Mind you, this is not junk furniture, it is quality solid wood items that simply did not work our new space. When the truck came the driver spent all of 10 seconds looking at things then said they will have to pass on everything because they could not back the truck right up to where the items were stored in the garage and the driveway slope was «too steep» to carry things down… even with a hand truck and TWO guys. That’s laughable because the movers moved things UP the sloped driveway when we moved in!
I think the two Salvation Army guys that showed up were just flat out lazy and did not want to exert any effort at all in order to get their free donation of several hundred, maybe a thousand or more dollars.
«If you can get it to us we’ll take it» is what they said. What???
It will be a long long long time before I even consider donating anything to the Salvation Army.

Terrible customer service. over priced for broken items that have missing pieces. Will never shop there again. I’ve called 3 times for a manager and have gone in store and my problem still hasn’t been resolved. If you want better prices and items and better customer service go to goodwill.

It’s hard to find something reasonably priced for a thrift store. I paid $ 100.00 for a TV and didn’t work long at all. Went in to get another one and told them of the problem. I was willing to purchase another TV with a small discount and they wouldn’t do it. Sort of hard to deal with them here considering it is all donation. There is a lady in here who plays the piano very nicely while people shop though.