I love BiggBy coffee and their Carmel latte is one of the best. When I went into the store today their staff was extremely rude. Biggby has great coupons but apparently their staff didn’t want to honor the coupon I presented. Also the drinks were not even hot but lukewarm. I’ll be going to Starbucks in Grand Rapids from now on.
Kim V.
Place rating: 4 Grandville, MI
Great service here, and lots of people though there was enough seating; a nice view of Rosa Parks Circle.
Sonji L.
Place rating: 5 Glendale, AZ
1st timer at this chain and I loved the iced coffee! Don’t bother with the line at Starbucks if you’re staying at the Amway Grand. It’s worth the walk across the street!
Chris K.
Place rating: 4 Grand Rapids Charter Township, MI
This was my first time at this location. The coffee was good, which was to be expected. What surprised me the most about this location was how quite it was inside compared to the busy outside. With that being said, the inside shop offers little space to sit and enjoy your drink. My suggestion, take advantage of the out door seating. They are located in the perfect local for people watching.
Bob R.
Place rating: 5 Wyoming, MI
Always great friendly people who are employed here. I don’t hesitate downing a redeye or two. I am a regular here. just have to remember to check in a bit more.
Amanda L.
Place rating: 4 Grand Rapids, MI
The staff on my last visit was super friendly! The girl at the front register struck up a conversation about music with my stepdaughter and they both shared stories about seeing their favorite bands. My step daughter thought it was cool that she was actually interacting with the staff and not treated like just another kid. I’m actually not a big fan of Biggby and only came to this one because of convenience of the location. However the small act of kindness in taking time out to interact with a guest was greatly appreciated. Thank you!
Amy B.
Place rating: 5 Grand Rapids, MI
I really do enjoy Biggby coffee. I wish this location offered later hours during the summer months when Rosa Parks Circle is busy and people want to stop in later than 9pm(how about stay open until 10pm on Tuesday and Wednesday?). Anyway, fantastic service, friendly staff, excellent drinks. Thank you for making my day!
Alexis H.
Place rating: 5 Warrensburg, MO
I absolutly love Biggby Coffee! They make it right. The customer service was sub-par.
Cassandra W.
Place rating: 2 West Lafayette, IN
Friendly staff but my latte was… not impressive. It was lack luster. It was… icky. Didn’t have any«coffee» coffee so I can’t speak to that.
Sabrina C.
Place rating: 2 San Diego, CA
Great location, right across from Rosa Parks. However horrible drinks. My pumpkin spice latte was just not up to par.
Nate S.
Place rating: 3 Herndon, VA
Good location in downtown GR. The coffee is pretty good(I had the French Roast). 6 – 7 different brews are offered in self serve thermos dispensers include their house blend, french roast, hazlenut and others(even a couple of decaf and organic brews). The place seats about 20, has a fireplace, and has friendly/helpful service. The oatmeal raisin and chocolate chunk cookies were average. Free WiFi connection is fast. The music they play won’t put you to sleep neither will it make you want to head bang. Biggby doesn’t have much character but it’s solid for reading, work, and conversation.
Rob S.
Place rating: 3 Grand Rapids, MI
Good coffee, usually good people, but consistantly more expensive than Starbucks
Erin E.
Place rating: 5 Grand Rapids, MI
I absolutely love this shop. Everyone that works here loves to talk and the coffee is great! Service is wonderful and the free wifi makes the experiance even better. Two thumbs up to this chain.
Michael J L.
Place rating: 5 Los Angeles, CA
Great little coffee shop in the heart of bustling Grand Rapids. free wifi sold the deal for me.