I was extremely disappointed in the service we received from the Hampton Inn staff. We blocked off rooms for our wedding that occurred this past weekend about 9 months ago. During that time my fiancé and I reserved a room for ourselves too. We encouraged our guests to stay at the Hampton Inn for our wedding, and even advertised it on our wedding website. We called to confirm our reservation the day before we were set to stay there, and the front desk employee(Tyler) informed us that not only did we not have a reservation, but that there were no rooms left to book. He was extremely rude to my fiancé, and when we asked to speak to a manager he told us he didn’t have one. We then were able to book a room online, and when we called back later that day, Tyler(still being extremely rude) informed us that they had –1 rooms now. He did not apologize and actually hung up on us. When we eventually did speak to a manger, he offered no help at all. We also spent a lot of time and money preparing welcome bags for our wedding guests who reserved rooms in the block, and only half of them received their bags. We are not sure what happened to the rest of the bags, they probably got tossed out by the inconsiderate staff there(Tyler?). We also had several family members tell us how short the front desk staff was with them and how unfriendly they were. Needless to say I would NEVER recommend this hotel to anyone and will be spreading the word to anyone else looking to block off rooms there for a wedding. I’d recommend staying at the Comfort Inn on the other side of the freeway as we had no complaints from any relatives who stayed there.
S D.
Place rating: 2 Spring, TX
Rooms ok. Weak wifi internet. The hotel denies blocking websites, but many sites will not open using their wifi. Could not get several work items accomplished. Not staying here again.
Kris D.
Place rating: 3 Holland, MI
A good clean room. There are some areas that are starting to show some wear and tear. I would recommend that you ask for a room on the opposite side of the freeway if you don’t want to get woken up by the sound of semis rushing past your window. The breakfast is passable. The fitness room is also good, but the foam padding on the floor is not very stable. Overall I would recommend with some reservations
Michael B.
Place rating: 2 Bronx, NY
Clean hotel. Friendly staff. Only complaint is the bed. Bed was to soft and uncomfortable to sleep I tossed and turned all night.
Yelp R.
Place rating: 4 San Francisco, CA
Nice place to stay at with modern conveniences. Comfortable, bright and clean. Definitely worth staying at. Bonus of the hotel: Walking distance to the microbrewery next door with good food and beer. Great for after a long day.
Jake M.
Place rating: 3 Milwaukee, WI
Nice building, but the toilet paper is very cheap, especially for how much a room costs. They run a very loud vacuum at 9am above us when we’re trying to take advantage of sleeping in.
Tom L.
Place rating: 3 Zeeland, MI
For being 20 miles from the city I felt this location was overpriced… conveniently located from expressway and facilities in good condition.
Jim M.
Place rating: 2 Milwaukee, WI
Be forewarned. My wife and daughter checked in before I did. I didn’t get in until 1am. The guy at the front desk did not say a word. Just looked at me until I spoke first. That was weird enough, but then he proceeded to give me a key to the room just based on name. No id at all. I tried contacting the manager twice just to tell him about this, but he never called me back. Other than that, its a good place for a rest stop when travelling.
Michael B.
Place rating: 5 Canton, GA
While I hate traveling north during the winter months I don’t mind staying in the cozy comfort of a Hampton Inn. This particular Hampton Inn exceeds my expectations of a Hampton. The hotel and room was always clean, the staff was always friendly, and their hot breakfast was always great during my stay. Each day after work I’d come back to my room to a freshly made bed, clean room and bathroom, and relaxing warmth of the heater. The beds here were very comfortable made for a great night’s sleep each night. Located right next door is the Water Street Brewery that was great for dinner each evening; and there are nearby stores such as Target and Costco to get any accessories you may need or have forgotten to bring. Right off the Interstate too making it easy to get to and from work each morning.
Andrew B.
Place rating: 4 Charlotte, NC
Very nice hotel. iOS6 has the wrong location as of 12÷10÷12. It’s the opposite side of i43
Sharon H.
Place rating: 4 Redwood City, CA
Wow! My husband has stayed here before us while on a family visit. This time we joined him. This is now my new favorite place to stay in Wisconsin. It is new and clean and inviting. The staff are warm and helpful. The breakfast is wonderful and fresh with a full array of goodies. Every day there is a new hot selection. It was always fun opening the warmer to see what was new today. The rooms are beautifully decorated with fluffy white bedding. The décor is new and upscale. The suite we had was well designed and spacious. The best thing is staying on the first floor as there is coffee all day and almost all night at the front desk area. They have a wide array of flavored coffee creamers that were always stocked and 2 different coffees, a decaf and a variety of teas. That was the best thing for me. There is a great pool and hot tub indoors. The pool room is a little hot. The only reason I give it 4 and not 5 stars is because the housekeeping seems a little lazy. They never removed the garbage on the surfaces and the reason it was not in the garbage was because that is our other complaint. the room comes with two tiny garbage cans. The kitchen/wet bar area does not even have a can. They were not very adept at making the bed nicely either. The second night we were there the building was struck by lightening and they were very accommodating when tv sets, ac units, elevators and the internet were fried by the strike. We only lost internet but I heard them apologizing many times to various people around the hotel. All in all a super family place to stay in the middle of nowhere. It is close to the 43.