Rotronics

p.o.s
Don’t waste time… unprofessional; no call/​no show on appt. Avoided calls/​messages.
PLENTY of other service companies out there, far superior than these guys.
DON’T WASTE YOUR TIME.

I brought my 32″ Samsung flat screen to Rotronics last week because it was no longer turning on. The TV is only 3 years old and rather than buying a new one for ~$ 280, I figured I could save some money by repairing. I found Rotronics on the web and despite some older, negative reviews figured I’d give them a shot because they were so close to home (west valley) and because people typically only post when they are NOT happy (unlike me!!)
I was afraid I would have to spend $ 65 to get it diagnosed but if you bring your TV into his shop, he only charges $ 25 for an estimate which goes towards cost of the repair. He fixed my TV in just 3 days, charging a TOTAL of $ 100, and even upgraded my power supply to a higher voltage. The TV works great and I am THRILLED! Roland, the owner and guy who took care of me, seems to be very honest, knowledgable, and straightforward. Best of all, turns out they also do sound surround installations and he quoted me a price that was about a THIRD what I was quoted from big box store! I will definitely use these guys again and highly recommend them.