Chase Bank

Can’t say this enough. You need more branches in more locations or at least your atms. I live in Santa Ynez California. I don’t not like to have to drive 30 plus minutes, 40plus miles to visit a chase bank. The only Chase ATM in the valley was taken out. I will probably be switching banks very soon.

I went in to deposit cash and prefer to go to a teller because I’ve had bad luck with the atm machines taking my money.
The teller had placed the money into the bill counter but it wasn’t working very well either. Somehow $ 10 went missing. My husband (who works with money daily) and I have counted it several times and I had asked them to count it manually. Instead, The teller brought out his manager and he had the nerve to ask me where I got my money from. So I just replied with «work» because it really isn’t any of his business to ask me where it came from. It was if he was ipmlying that I had stolen it. I asked him if he could count it manually but tersely replied with, «Well the machine already counted it three times and next time have your work write you a check.» He said if I wanted to double check then I can step aside while they help everyone else. I really didn’t feel comfortable with counting money with a line of people behind me watching so I just let them deposit what was left.
I will no longer be banking with them. There were a few pleasant people who have worked there but there have been too many problems within just a couple years and now these rude people really ruined it for me.

Both ATMs never work. Just went in to make a cash deposit and the ATM would not take my money.

Went in with a simple request to talk to the manager about a few excess charges on my debit card statement. Manager Joseph was extremely unhelpful and didn’t help find a solution. Terrible customer service from the manager.

24 hour secure ATM, friendly employees, clean, no wait ever… conveniently located in the heart of Isla Vista… what more can I ask for in a bank as a UCSB college student?