P.T.’s Grille

Ate here while visiting North Carolina.
The food was good, has a home made feel to it, but not gourmet in any way. When you walk in you circle what you want to order from a paper menu. They welcome specialty orders, which is nice. The place was clean and well kept.
The staff was pretty young, but well trained, nice, and very welcoming. Britney assisted me, and I must say she was amazing.
There have an outdoor seating area. They are located in a shopping complex, so there is plenty of parking.
Overall, I would recommend this place to others.
Happy Unilocaling…

Food is awesome and service is awesome. Great place to eat and enjoy your family time. Food is made to order and fresh. The fries are awesome.

Hand’s down best grilled chicken salad in Goldsboro. Not to mention their French fries are absolutely amazing! Their burgers are good too! You pretty much can’t go wrong with anything that you order here. Oh, and they have shaved ice!

Burgers and fries are good as usual. Service is usually friendly, no complaints here. My issue is the constant cloud of smoke that hangs in the air. You’ve got that big a$$ hood… but it never seems to work. I don’t really care to leave smelling like burger/​grill smoke.

I had one of the worst experiences here today that I ever had. My wife and I typically stop here before shopping at harris teeter just due to the convenience but after today we’ll be going out of our way to find someplace better.
The ordering method is quite simple, you write it down on a piece of paper. Actually even simpler, you put checkmarks and circle toppings so there is no question about legibility. I ordered a burger with all the toppings and my wife ordered a roast beef sandwich. The host goes over everything with a sharpie apparently making it easier for the cooks to read but clearly this isn’t enough. After our sandwiches sat for about 5 minutes waiting on fries, they arrived at our table and my wife was delivered a burger instead of the roast beef she had ordered. I double checked the slip to make sure she didn’t inadvertently check the wrong box, but nope, it was clearly marked with sharpie. I returned the burger to swap it out for a roast beef.
Instead of making a fresh sandwich, they scraped off the toppings from her burger and put them on some paper. After briefly warming the roast beef, they slapped on the recycled toppings and put them on the bun from the burger which by this time was totally soggy from the burger juice soaking in.
She ended up just eating the roast beef with knife and fork since the bun was unusable.
Upon checkout the host asked how everything was, which as it turns out is just lip service since when I answered «not that great actually», she didn’t even hesitate to tell me the total and grab my credit card.
A manager was never involved in any step of this process.
Completely unacceptable service.