This review is based on the drive thru experience only. Everytime I have gone to this particular Bojangles the same girl is working the drive thru window and she is nice, patient and always gets my order right. Sometimes the drive thru speaker box makes her words difficult to understand and I have her repeat a couple times and she never gives me an attitude about it. She greets me at the window and wishes me a nice«have a good day come back to see us» when I’m leaving. The food is good. I’m never left disappointed :)