Advance Auto Parts

Very good customer service, was immediately greeted by two different employees that were both ready to help me. They knew exactly what to do to help me and even helped install the new windshield wipers. They also had a good deal for 50% off the second wiper. The only reason I didn’t give it a five star rating is that they didn’t have the exact windshield wiper I needed in stock, otherwise a great store

These guys are always fantastic and helpful! Batteries, check engine lights, and even helping me replace a stuck license plate I couldn’t get off myself!
Our go to parts store for sure!

I needed a new battery for my Kia Sorento. Advance Auto Parts had it in stock and even installed it for FREE! I saved $ 60 over Tires Plus. This place is the best!

I went over to this Advance location because I’d had a good experience there a year or so ago buying a taillight bulb for my ’98 4Runner, but this last experience a few weeks ago while buying a new battery really deserved mention here.
As soon as I walked in the door, one of the sales folks (Jeff) immediately greeted me and asked how he could help. I told him my battery was toast and, moving as swiftly as he did, he nearly jumped over the counter to grab the battery/​electrical systems tester. While completing the testing, he asked about my weekend, but not in a ‘just taking up time’ kind of way – he was genuinely friendly, polite and very knowledgeable. After checking to ensure my alternator was ok and nothing in the truck was sneakily sapping juice (thanks!), he gave me a diagnostic printout which he reviewed with me and quickly removed the old battery. He then answered all my questions about the new one I’d already picked out from their website (and there was zero pressure around upselling – he just showed me the other options available, most of which were actually cheaper than the one I’d chosen), then just as quickly got the new one in. Oh, and I offered him a tip three times, but he politely refused every time, asking instead that I help support their yearly store fundraiser in September. Now, I want to make it clear that I absolutely think that tips should be offered in situations like this and I still always will whenever I have service done there, but the fact that Jeff instead asked me to support their fundraiser, well, it just says something about the culture there.
Highly recommended, and I’ll definitely continue to be a return customer.

I am not a car buff by any means which translates to the fact that I am usually intimidated going into auto part stores. Today I walked into Advance Auto Parts and was greeted with two big smiles. I couldn’t for the life of me figure out how to mount my new license place on the front of my car and simply asked if they had «License plate screws.» Yousseff not only helped me figure out the correct screws that I needed but also installed the plate. He even removed my old plate from the back of my car and installed the second one. Each time we went in and out of the store he held the door open and was very sweet and didn’t treat me me like a «clueless woman» which is how I have been treated at other auto places.
After all of this work and 30 minutes of help later my total bill cane to $ 3.21… aka, they are truly in business to help.
Overall, I had a great experience and will be going back for all of my car needs.

Jay at Advanced Auto helped me find a great deal on headlights and wiper blades and he even installed them. He provided great customer service and because of his help I plan to be a repeat customer.

I wasn’t expecting to write a review for an auto parts chain. However, I received excellent customer service. A level I haven’t seen in a long time.
I called to see if they had brake lights for my make of car. I spoke with Andrea and she looked it up, told me they had it in stock and could install it for me. I told them I would head over.
Andrea saw my car pulling into to parking lot, and actually greeted me at the door. She came out with me to the car and started to install the light. It didn’t end up being as easy as just screwing it in, so she took the time to remove the plate and put in the light which certainly made my life easier. We then headed inside where I paid for the light. The whole transaction took about 20 minutes and Andrea was helpful and very friendly the entire time.
It’s rare to receive attentive, friendly customer service anymore, let alone for such a small ticket item. For that reason I felt compelled to write a review and give Andrea the attention she deserves.