Express Orange Cab

Tried calling this number and the guy who answered asked what city I was in and gave me a different number to call (626) 333‑8294 (which unbeknownst to me at the time is a dispatch number for several taxi companies) I called this number and was transferred to some other number of a taxi company and I made my reservation. Problem with that is I was supposed to be picked up three hours after I made the reservation so I can get to work (my car is in the shop) but the person I made the reservation with never told me their name or the name of their company so when I called the above listed number to ask where the taxi was, I has no idea which company I talked to and therefore was screwed. I had to call my boss to let her know I was going to be late and I had to call a coworker and ask her to take her lunch break to come pick me up. Never using this place again. I would give 0 stars if I could