RV Master Techs

Had the fridge replaced in my 17′ travel trailer, a very labor intensive project that required disassembling both the old and new units to get them through the door, and even then it was a tight fit. Other shops in the Phoenix area (Southwest RV) wouldn’t even touch the project.
RV Master Techs were willing to take advice from a third party who’d done a fridge replacement in my kind of trailer before, were good about communication, explained the process and let me watch, took care to protect my RV and cleaned up after themselves (floor was cleaner when I left than it was when I arrived!), and charged me less in labor than I think they should have.
It’s really hard to find RV repair shops that actually care, and this place clearly does. Five stars.

Thank you for taking care of my 5^th wheel. They did a great job with the fix. Erick the owner is a stand up guy and wish there were more companies out there like this one

Tried of hearing excuses from Camping World, I was too… so let me tell you this, the service department at RV Master Techs provides outstanding professional service! I could not be happier. No need to battle, they have excellent customer service and you’re not waiting WEEKS for your work to be completed. They recently offered a free seminar for Solar, the service guy did an outstanding job! We walked away knowing how Solar actually works. Questions were asked, and he nailed the answers! Don’t let Camping World cause you unnecessary stress CALL RV Master Techs! You won’t be sorry. They did repair work on our Cedar Creek, Silverback.

I have been using RV Master Techs for over 5 years. I will only have then work on my Fifthwheels and nobody else! I actually could not wait for my Factory warranty to expire on my latest unit as Jason and the guys really care for and know how to fix things right. I know they are usally pretty busy but they work as hard as they can to get your unit back to you as soon as possible. I reccommend that you give them a shot as you wont be disappointed, and if by chance you are they will make things right.

As FULL Time RV’ers for the past 9 years we work throughout the western states traveling 10 months out of the year. We spend November and December in Phoenix each year, which are the only months our 2000 Winnebago diesel pusher is not rolling.
We discovered RV Master Techs in 2009 they were able to fix several chronic problems on our coach that previous service centers and dealers didn’t fix but did charge for. Master Techs fixed these problems RIGHT the FIRST time and they stayed fixed!
We have come to depend on their expertise for everything related to our coach.
Our ONLY complaint is that we can’t take them with us when we leave Phoenix.
With 173,000 miles on our motorhome if a repair can wait until November we wait until we can make it back to RV Master Techs or we call for advise and direction.
Thank you Master Techs!

I have been using RV Master Techs for the last three years on two different motorhomes — a National Dolphin and Country Coach. Jason and Daniel have been incredible in diagnosing and repairing every single problem I’ve had with both coaches: electrical, refrigerator, slider, and battery. Jason was even able to find a lamp replacement for our front door handle. Nothing seems to stump them. In our Country Coach they have changed out our old window shades with new MCD dual shades. They are only one of two MCD dealers in Arizona, and for my money, they have earned this exclusivity. I have also bought their preventive maintenance program for my AC, furnace, and other appliances — a very good value for all the work they do. I recommend making an appointment; I always do, and that way they finish the work in one day.

I took my RV into RV Master Techs (RVMT) into Goodyear to look at my Onan Microlite 4000 generator that was still in the RV bay. The problem that I was having is that it would turn over and fire but would not remain running immediately after the starter button was disengaged. They told me that they replaced the carburetor and that it was still doing the same thing and they wanted to take it to the local Onan place in town to have them troubleshoot it which I allowed. RVMT told me Onan stated that the Stator was bad and the cost would be $ 1800 to fix. I rejected that and had RVMT remove the generator from the bay so that I could put something else in there. They removed the new carburetor and gave me the generator back without the old carburetor reinstalled. I got the carb back in a box. My neighbor is an experienced mechanic offered to take a look at the generator. Before taking it apart, we immediately noticed that there was break in the armature as we could see that through the ventilation openings. We removed and dismantled the generator and discovered that there was damage in the unit and we found the foreign metal object that caused the damage. Here’s the problem, before taking it to RVMT, the unit was free wheeling without hindrance that would have been noticeable with the extensive damage in the generator area, so that occurred AFTER I turned it over to them. I was charged $ 300 for them to effectively remove the unit with the carburetor removed and with a more severe problem than when it was given to them.

I was referred to RV Master Techs by the owner of an RV Park in Gila Bend, AZ. He said they were fair and did good work. We had had problems with our awning collapsing. We drove our Motorhome up and they worked us into their schedule with ease. The repair completed, we went on our way south. Unfortunately the repair left something to be desired. I called Jason, the Service Manager and told him of the problem. He asked that when we returned to the area that I bring the rig in. I was two months or so later that I finally got back. Jason set me up to come in and get the problem rectified. The fixed the problem and also did a lube and oil change. As a bonus, they did other service for me gratis. I couldn’t have asked for better, nor more efficient service. They are competent and trustworthy. I’d go back any day.