Next Coffee Co. & Phoenix Catering

A little more than we wanted to spend on coffee and breakfast burritos, but very good. We will visit again.

Found out this place is closing and I am not very surprised. It seemed to lack a good atmosphere and the coffee was not that impressive. Best of luck to the owners, check out Crossroads Books and Coffee to support a local shop in the burbs instead.

This place flirts with friendly & snooty when it comes to the service. There’s definitely room for improvement. In the ‘information age’ when EVERYONE can be your business critic, you might want to be nice to EVERYONE, even if they don’t give you a tip. Here’s a tip: BE NICE TO EVERYONE. Return business is where your income comes from, after all.
I believe in supporting local businesses, but I haven’t been back to this place since my last snooty service because hey, at least Starbucks apologizes for making a mistake, corrects your order at no extra cost (or attitude) & knows to be nice to their customers so that they return.
First off, I like the coffee at Next and the surroundings are open. The open mic nights are fun and there’s a good variety of clientele. It’s very welcoming… Until you order.
The barista, who had also taken my order, SNAPPED at me when I asked about my drink (since I received my warmed food already). When I finally received it, it was a size smaller than I ordered. Instead of apologizing she defended herself saying that was what she THOUGHT I’d ordered and THEN she (grudgingly) made the correct size. She wouldn’t even give me the one she messed up!
I WANT to like this place, but I feel little enthusiasm to recommend it. If not for the college across the street I’m sure they’d more than likely be out of business. I tip when people go above and beyond. I don’t pay for someone to do the job they were hired for. If my business is only going to be ‘tolerated’ & I’m going to be made to wait 10 minutes for my drink with a bipolar barista snapping at me when I ask a question… hello Starbucks, goodbye Next.
Bad news travels faster than good news.

Their coffees are pretty good. I like my coffees black and their coffees generally have pretty good flavor.
But if you chase the milky sweetened coffee drinks, I gotta recommend the caramel machiato or the Himalayan Hammer. Hammer’s one of their most popular products. It’s got a chai tea holiday cheer to it and it’s quite yummy. =)
Breakfast burritos there are okay. They do an interesting thing to their burritos and actually press it under a grill panini-​style. It gives the outer tortilla grill marks and a bit of a subtle crunch sensation when you bite into it.
Ambiance is solid. They seem to have lots of art hanging up all the time and those are always fun to look at. Some of it is actually quite pretty too!
Also, sometimes in the morning, this super awesome mysterious old man sits at a table with a chess set and waits for challengers or something. And I feel like that kind of thing only happens at legitimate coffee shops hahaha!
Soooo ya. Solid coffee. Good study environment. Sometimes they have live music! What’s not to like?

So I’m a Starbucks fan for the to-​go coffee and a
quick bite but this is the place if you actually
want to hang out for a while. Much more hangout
space than any Starbucks and a much better selection
of food. Seems like clientele are mostly Midwestern
students but I find this place as a relaxing place
to have a meeting when I don’t really want to host
it at home. They’re open till pretty late — ten most
nights except Sundays. Service is decent and I have
no complaints in all the times I’ve been here over
the years.

Been here a few times, Starbucks meets wine-​bar bistro.
I have to say they make some great iced coffee blends, their coffee is good but not so sure about the food.
Staff have been hit or miss for me. Sometimes really friendly, sometimes no clue.
Ill be back.

i just have to say that this place is GREAT. I love the coffee. They have many events going on on different nights from wine tasting to jazz playing. Ive gotten to know the employees very well. They are all so nice. They buy from locals which i like alot! its very roomy and has free wifi!
I will always try to go out of my way to stop here for my coffee instead of starbucks if i can!

Next. Well I am not sure what has happened to this coffee place. I love coffee. It is a necessary part of my day. I have been here a few times, but recently the prices have gone up and the quality down. I am truly sad to say this, because I want local places to survive and thrive and bring in the $$. I know that the cost of coffee is going up, but the consistent quality should not suffer because of that.
All that being said, Next is nice and large in fact it is lovely because I do not have to listen to other people doing work or having conversations when I want to do my own work or have my own conversation (hint hint Starbucks). It is clean and welcoming, but I am in it for the food and drink… please don’t do me wrong Next… you are a great shop…

I want to shop local. I appreciate the fact that my local purchase support local people. But I am not sure Next is really interested in my business.
The line on a Wednesday was 4 or 5 people in, which first made me think it must be a great place. but then after watching, I am think it’s just a matter of workers who are interested in being helpful. They appeared to just leisurely make the orders with little enthusiam or interest. When I got to the counter I had a few questions. I was wonderfing about their holiday flavor, if it could be blended etc. But I felt as though getting info or suggestions was like pulling teeth. I felt embarrassed like I was inconvincing him but I then I remembered I was paying them to make my order.
When the equally apathetic barista made my order she also refused to intereact or say anything to me. As I gave her my sweetest Polly Anna smile she may have even grunted at me. I hate grunters. Guess the big chain will get my bucks next time.
Please NEXT make an effort to engage the customer and try using those nifty words, thank you, please and your welcome… maybe even, glad I can help…

:Last night I went to Next coffee company and they had an up and coming band called «Karma Band“and I want to give them kudos for inviting local bands to perform. They were great and performed a variety of songs that related to everyone in the audience.
Also the atmosphere was great and the baristas were friendly and accommodating

Next has lived up to it’s horrible reputation.
Service– Booooooooooooo! Terrible
Coffee– That was coffee?
Food– I can’t believe I did that to my mouth.
Space– Alright… it’s a good space. It’s just sad that it’s wasted on such a poorly run establishment.

This is your warning! Don’t throw your money down the Next toilet!
I have noooo problem labeling this the worst place. The service, food and coffee are all on the same level of terrible.
I live in the neighborhood and was very excited to try this awesome looking establishment.
1^st experience — I had already gotten a coffee earlier in the morning so I just needed breakfast and an excuse to check out the inside. I decided on the breakfast burrito that the counter chick had recommended.
I paid with my cc and signed the receipt. Her happy go lucky attitude changed so quickly I thought a killer with a knife had walked in behind me!
Then it hit me. I didn’t tip her! OMG is she really that mad? I thought she would just grab my burrito from the case and hand it to me. I didn’t get coffee so why tip? I thought it would be a 2 second transaction.
Well…she made me wait 10 minutes and I was the only one waiting. I couldn’t believe it. What a fantastical first experience. That is when I decided… nope not for me.
Then I ate my burrito and it was the worst thing to hit these lips in quite some time. It was horrible. I would imagine having this in a hospital cafeteria. I’m not kidding… bad.
About a month later I was looking for a place to study and meet up with a friend. I decided to try Next again. It’s soooo close and I hadn’t tried the coffee yet so why not.
I ordered a black and white mocha. It was not good. It reminded me of gas station coffee… the kind you get on long ass road trips. The kind you put your cup under hit the button and let go about ¹⁄₃ from the top.
My friend arrived about 30 minutes before they closed and ordered a drip. She went for a refill about 15 minutes later but they had dumped all the coffee!
They had just had a convo with her. They couldn’t have forgotten about the customer they just sold a drip to who might want a refill! They were so worried about closing up and going home. They had dumped everything and closed up 15 minutes before closing time.
That is crazy to me! I can’t stand the service the food or the coffee at Next. It sucks because the space is amazing… they just suck badly!

This place is a RIPOFF… the manager, Rose, goes to the Fry’s down the street and buys the sandwiches they sell for $ 5, takes them to her shop, cuts them into quarters and puts a markup on them. ALL THEIR FOOD COMES FROM THE DELI AT FRY’S…
Save yourself some money and buy it fresh yourself from the grocery store.

I really like the vibe at Next, and the cubano coffee drink is delicious.
But my experience with their sandwiches sadly takes the top three stars off my review.
I have eaten the sandwiches three times. Once I had the «tiny tuna,» some tuna on a roll about the size of an English muffin, for $ 4.95. I also tried the BBQ chicken sandwich and the turkey burger, both the size of a six-​inch sub, for $ 9.95. The tuna was very plain, with just some soft mixed greens on the sandwich. The meat on the BBQ chicken sandwich was kind of rubbery, and the bottom piece of bread was completely drenched into mushiness from the coleslaw on the sandwich (which seems to be added when the sandwich is prepared at the beginning of the day for the display case, and simply taken out and heated for a few minutes when someone orders a sandwich.) The turkey burger was dry and without much flavor.
They were not terrible sandwiches, but for the price, especially the larger ones are entirely not worth it. For $ 10 I expect a restaurant-​style sandwich, with flavor, and maybe a better side than the cheap tortilla chips they serve with it.
I am not a normally negative reviewer, you can see if you look at my other reviews. And I worked in the restaurant industry for four years, so I understand the struggles and I try not to be super-​picky about my food and its quality. But, I went to Next three different times and didn’t like a single thing I ate. So I figure I should at least warn other visitors not to drop ten bucks on a sandwich there.
Sorry Next! Let me know if you improve things and I will come try again!

WORST coffee ever. It really should not be called a coffee shop at all. They do not care about brewing good coffee at all. Outrageously overpriced food (2.50 for a yoplait yogurt??). Always over 80 degrees. Not the friendliest staff.

I sooo wanted to give this place a better rating! I absolutely love good coffee and I love a place that I can share my coffee with that has a good feel~vibe to it. I’ve been to the Next Coffee Co. on at least five different occasions now and keep hoping they will figure out they are a coffee shop that offers a wonderful place for peeps to meet, surf the web if needed and enjoy an occasional entertainer ever so often. It leave this place saying, «where’s the coffee»?
What’s keeping them from that 4 or 5 star status for me:
~ they make coffee the side dish and make their «buffet» their main attraction? I don’t get this… It’s cool to offer breakfast or even dinner if your a restaurant, but your a coffee place! «where’s the coffee»?
~ they offer pastries, snacks and sandwiches, which is OK but when you walk in to order your coffee you have to peek through a mound of biscuits, pastries and even dog cookies that have oozed every where on top of the counter because they have soooo much of it to sell. «where’s the coffee»?
~ when you order one of their delicious looking sandwiches from the «counter to pastries and dog cookies» you will find out that it is actually made somewhere else and cold so they reheat it in a microwave-​oven thingy ma bob. Taste = not delicious but rather like a reheated left over. «where’s the coffee?»
It’s only because this place has some fantastic peeps working there and it is a very good place to hook up with friends I will return to ask my question again, «where the coffee»?

So, had a few hours to kill before a gig tonight. I was already on this side of town and figured I’d stop in. They do comedy here once a month and I’m glad I finally checked the place out!
All I had was iced tea, but the review is about the service.
Free wifi. They print the password on your receipt. Genius! That’s how they get people to NOT just go and use their wifi. I’m cool with that.
The place is gorgeous and as I was leaving, there was an acoustic set going on.
Two thumbs up, Wayne.

So I have been here three other times since my last review. I’ve always had good experiences; good service and good food.
This time was a bit different however.
We showed up at 10:36am (I’m actually still here). There was one person in line in front of us. We placed our order a minute later. My dad ordered the breakfast buffet and was promptly told they stop service at 10:30. There was still plenty of food all still on display in the buffet line. He told the cashier he just wanted a couple pieces of sausage and some egg and would not be going up for seconds. She again told him no, they have stopped serving for nearly 10 min. Again, everything was still out and ready.
So he got a yogurt parfait and iced tea. The yogurt parfait was pretty damn good. Probably best I have ever had. I ordered the Café Chau Chau which was good (but shouldn’t take 13 minutes to make right?)
So about another 7 – 10 minutes, right out on the floor, one of the employees is throwing away all the left over food from the breakfast buffet. Yes THROWING it away. And there was quite a bit food left over still. It didn’t make sense that they would rather throw it all away rather than make a few extra bucks and serve one last person.

Wow! I don’t even know where to start on this place.
Here are the reason why I will not go back to this place, EVER:
1) The girl at the front counter asked me if I had ever been there before. I told her I hadn’t. She then started talking about how Next Coffee Co. was better than every coffee shop out there. She said they were so much better than Starbucks too and how much I will love it. Oh, and I forgot to mention she was rude and loud when she was talking about all this.
2) The girl then asked me if I wanted whipped cream on it. I said yes and I guess you actually have to pay for it there, which I couldn’t even believe. (It was only 25 cents, but when you are already paying over four dollars for a blended coffee it seems ridiculous!)
3) The girl put whipped cream on it and said, they had the best whipped cream and how it tasted like cheesecake and [again], how it was better than Starbucks. I wish she would have told me that it tasted like cheesecake before before because I absolutely hate cheesecake. (not really a major problem because a lot of people like it, but just an added thing I didn’t like this place)
4) The girl at the counter then put my lid on my coffee and touched the top of my whipped cream with her dirty, germy, money handling hands. I was like, «That’s okay, it was an accident,» in my head. Then after the lid was put on there was some whipped cream sticking out of the top and she wiped her finger over it to get the excess off. I couldn’t believe my eyes. I thought I was on a hidden camera show. I’m sorry, but cleanliness is EXTREMELY important to me, especially when it comes to some type of food or drink. Then it continued to get worse when she licked the excess off her finger.
5) The girl then proceeded to give me a straw and said they were red, which was [AGAIN)] also better than Starbucks’ green straws, which I really couldn’t care less about, especially after she had just outraged me with the finger incident.
6) The coffee tasted really crappy, not to mention, I couldn’t stop thinking about the girl’s dirty fingers that had touched it. After all that hype, after I scraped the whipped cream off, it was not good at all.
I know you guys are probably wondering why I went ahead and drank it and didn’t ask for a new one, well, it’s because I’m shy and the girl was already rude, so I didn’t want to deal with her anymore.
In conclusion, (wow, did I really just say that?) I will never go there again and will never recommend this place to anybody!

Next Coffee is a difficult place to rate. It has some things I like, and some things I really don’t. Overall, it balances out to 3 stars for me.
First, the likes. I like that it’s close to my house and that it’s one of the few non-​Starbucks coffee shops that braves the lousy coffee scene of the west valley. I also like the fact that they have a lot of space with various seating options, as well as large tables that lend themselves to laptop users.
Now, the dislikes. I don’t like the fact that their baristas are not particularly competent. I often have received espresso shots which were not well pulled and over-​steamed and over-​frothed milk. Tiny bubbles, people! They’re not just for champagne.
I’m not a huge fan of the pastries either. I haven’t had anything which really wowed me. Sometimes I’ve had the feeling that the pastries have been out all day and become a little dry and stale. Other times I get the feeling that they’re just not that great tasting.
Next serves actual food such as salads, sandwiches and they now have beer and wine as well. I admit I haven’t tried any of this, but I do wonder what Next’s focus is. The environment and ambiance doesn’t really seem to be the coffee and wine bar type, so I have the feeling that Next is trying to be all things to all people, but not exactly succeeding.
Overall, the convenience of Next’s proximity to my home will probably keep me coming here on a semi-​regular basis. But when I want the coffeehouse experience I really enjoy, I’ll keep heading to my favorite places in Tempe or CenPho.