Native Grill & Wings

So needless to say Native New Yorker is definitely not the place that it used to be! In years past it was easily a better go to than many competitors but these days it’s a mess! I can’t speak to the quality of all food but the wings which they are known for (or at least used to be) are terrible now! I have given this particular location countless tries to see if they can get it together but I’m constantly let down. Most recently I ordered 48 wings on a weekday, midday mind you and went to pick them up. There was hardly any people in the place yet I was waiting for a waitress at the front for over 5mins then I walked around to the bar for assistance and they said they would get it boxed up and ready. So I wait another 10mins for them to bring them out and finally she brings them and I head home. I get home and what do you know the wings are soggy and very under sauced!!! I’m like really??? I normally would just deal with it but I’ve had enough of this under performance from this establishment. So I call to see about bringing them back and getting a refund and I’m put on hold for the manager who then picks up and then hangs up. So I call right back and the manager answers the phone with no greeting other than hello… I’m like is this native New Yorker and she rudely says «yes what can I do for you» so I explain what’s going on and she just says «come down and we will get it figured out». I get down there and as the manager she doesn’t even have the decency to come up front and handle the situation she has the waitress running back and forth relaying messages. Being in customer service and being a manager myself I was completely thrown off by her utter disregard for making the situation right. I’m completely done with this place I will give my business to much more deserving companies!

Not satisfied after ordering to-​go for lunch today!!! I have never been to a Native grill before and thought I would try it out. I had my 6-​month old baby with me and we were hoping to get Togo to head on out to enjoy AZ since we are on vacation here. Right as we entered the restaurant, I received a very sad almost bored «Hi» from the hostess. That was it. I asked to order for takeout and she immediately asked what I wanted to order without offering me the menu. I had to ask for a menu and quickly ordered a Greek chicken salad with flatbread and 6 lemon pepper wings. The hostess gave off the vibe that she wasn’t too thrilled to be here on a Saturday afternoon. After waiting for almost 20mins for the food to arrive and listening to the workers gossip at the front about the working staff, I hurried back to our hotel without checking the food. Got back and opened my salad to find just a plain Greek salad, NO Chicken, and flatbread as hard as tortilla chips.
Needless to say, I was not impressed or satisfied by my experience here, and am not coming back. On a side note, chicken wings tasted fine, but can’t beat the wings at Buffalo Wild Wings.

I’m so glad to be writing this review based on my second visit. We had a group of about 22 people and had one waitress taking care of all of us. The food was fast, delicious and she never missed any of our drinks and always made sure we were good. I was impressed!

We headed in for a quick lunch and it was not busy. We seated ourselves in the lounge because it was open seating. Our server came right away to take our drink order and she looked annoyed. I think every single time we’ve come into Native, none of the servers or hostesses were very pleased to be working. They always look irritated. She took our order and put it in for us. We ordered their loaded tots as our appetizer, and despite being handed the happy hour menu, she told us we had to pay full price for them (we did not mind, they were tasty). Tuesday’s are the best days to come for wings because they have a deal on them, individual wings run at 85 cents (I think) on every other day but Tuesdays they costed 59 cents per wing. We ordered 4 different flavors: jalapeño, lemon pepper, chile pepper and hot. By the time the wings came out, they were warm like they’ve been sitting on a counter for 5 – 10 minutes. We didn’t want to be a bother so we just ate and put a lot of it into to-​go boxes and we were on our way. Affordable and Average.

Wings and beer are good. Sat in bar before Cardinals playoff game. Not too crowded which was nice. Service was good not sure why others had bad service. I will come again before a game, better than Westgate bars that are overcrowded

It’s a Native New Yorker, pretty much just like all the others. Always tasty food, good drink selection, and decent service. This location has a nice patio and is pretty quiet except during games.

We have never been to Native Grill before so we thought we would try it out. First off they have flood lights shining towards you, they need to turn them towards the wall. We ordered the Loaded Tots for our appetizer …#1 it took 35 minutes before they arrived and they were not even hot. They were NOT loaded, they were very skimpy on their toppings. When our entrées arrived the food was ok but again not hot. Our waitress Kiana was very nice and checked on us a couple of times. I didn’t want to complain to our waitress normally not worth it. We may not return? Wait and see.
If this resturant wants to raise their Stars management needs to fix a few things.

Came here some food and still bad food. Salad I had was straight out of the freezer. Not sure what is going on here but place had gone down hill and with Buffalo Wild Wings and Dave and busters across the street you would think it would be better.

This is what a wing and burger joint is supposed to be. I had the native burger and it was fantastic. The service wasn’t great but not so bad that I would take more than one star. Wish I had found this place sooner on this trip.

After a meal of pizza and wings, we thought we’d get some dessert and decaf coffee. The waitress took our order, and came back to let us know they did not have decaf. I bet the manager that told her they weren’t going to make a pot of decaf coffee didn’t know another person in our party was having another alcoholic drink. Since we couldn’t enjoy our dessert with decaf coffee, we canceled the alcohol order and dessert order too. After waiting another 15 minutes (they could have made a bunch of coffee in that time) we were brought a bill with a surprise of $ 32 in extra wings attached. Then we waited another 15 minutes to get the corrected bill. Just another nail in their coffin. We hadn’t been here in a long time, and we probably will not be going back.

I’m visiting from California and after a long 6 hour drive, I stopped in for a drink.
Service: I felt rushed to give my order, I asked for a few mins to look over menu. The server came back immediately I didn’t get a chance to completely look over menu. So I asked if they had fried pickle and was told this is Not «BWW». So I order chips and salsa.
Food: chips and salsa were terrible. The chips were greasy and rubbery. Stall tasting. I jus wanted to finish my beer and leave.
It took so long to get my bill, the server never checked on me. I could have jus walked out.

Hands down worse place for customer service. The food is horrible at this location. Which makes me never want to go to a native again but I love native just not this location which is sad cause I live across the street.

Okay, since I was looking to find a quick bite after shopping at Cabela’s, I decided to give this place a chance for redemption. I admit I noticed a change in atmosphere, which is good. My party and I came in on a Tuesday which is the wing special. Service was excellent and the wings were good. But I noticed they now have some kind of rules to ordering wings now. Apparently, customers can no longer have a «special request» for wing orders (No sloppy and/​or «naked» wings”. No legs only, which I’ve never requested.) Since it was slow enough, the server agreed to have my wings a little «Sloppy». I understand that wings will never go back to 39cents per wing on Tuesdays and Thursday’s like the good ol’ days, but limiting a customers request on they want their wings is like saying they can’t have a steak cooked how they want it (IMO).
This location has improved some, and I will be back when I’m on that side of town, looking for a quick bite. But I still won’t make the long trip from Tempe like I used to.

This place is alright if you hungry. Other than that wings are small and dry. The loaded fries are alright. This food is the same kind of food one can find at a pub.

To start: To CCW/​RKBA: NO FIREARMS ALLOWED.
I got an order to go. Asian Garlic & Hot Chili (formerly Suicide)
The wings are not very crispy, but the sauce is good. The Hot Chili Wings were not very hot, but still tasty.
But overall, I have had better, and I would not give my money to an anti-​gun restaurant again. It is weird that that they would pick a location next to the largest retailer of firearms (Cabela’s).

Poor service from the management did not have a clue on reservations, gave away our party space, guests sat separate, one server for 25 people, restaurant was empty for a Thursday and they still squished 3 party’s in one corner, food was ok? After all that, won’t be going back. Called to confirm and still had it wrong

I love the lemon pepper wings and the garbage pizza. The bar area is nice to sit at, decent service and lots of TVs to watch your favorite sports. I stay away from the restaurant side though… every time I’ve sat there with my family I leave thinking, «Why do I keep coming here?» Mostly service oriented issues.
So stick to the bar if you go! Between the cold beer and assortment of TVs you’ll forget you even came with someone!

Okay so I gave this place a second chance. How could I be so forgiving from my last experience? Once again, the food here is horrible. You’re better off buying Tyson frozen wings and heating them up yourselves. Don’t go here… ever.

Worst customer service ever. We walked in and weren’t greeted, even though two employees saw us walk in and just continued talking. There conversation was much more important, so we were seated after they were finally done. Our waitress was quick to take our order and our food came out quite quickly.
We had 18 cold wings and a side of fried zucchini and French fries. The zucchini was good, but the fries tasted stale and were partially warm. The wings I’m guessing were just microwaved since that’s what it looked like. Our waitress took three years (about 10 minutes) to bring us the check and almost quite as long to pick it up –_​– the restaurant wasn’t even busy so I don’t know what she was doing…

For starters I need to preface this review with the fact that there was a sports tv show filming when I arrived so the place was full.
Let’s start with service or let’s say lack of service. Disappointing to say the least.
I ordered wings and so did my wife. Very average like everything else.
Felt like a dinning room at an old age home with TVs.
All in all, not going back, but there are a lot of good reviews on this place, so maybe I just was unfortunate.