Came here with family after a baseball tournament by chance(after every other place on Bell Rd had 90 minute wait for large parties). Our starving group of 15 – 20 was seated immediately & the service couldn’t have been better! The menu is overwhelming — they make everything you could think of! Pizza, wings, pasta salad and garlic bread were excellent! Couldn’t wait to go back with my pizza connoisseur friends… Went back tonight and it was better than the first time! NY style Pizza was perfect & best calzone I have ever had! Worth the drive from downtown Phoenix! I seriously think it’s even better than Red Devil Extras: tall mugs & great draft selection
Karen G.
Place rating: 5 Glendale, AZ
We order Il Primo when we don’t feel like cooking or going anywhere, and are unable to agree on any one food in particular. That being said, Il Primo has something for everyone. Appetizers, great subs and sandwiches(hot or cold), wedge salad is awesome(although the one last Saturday was kind of small), pizza, wings, burgers(really good burgers), home made potato chips(definitely go for the chips if delivery, as the fries get soggy as expected, and the chips are amazing). The delivery people have always been friendly. They let you customize anything for your picky eaters(even ordering on-line). We have never eaten in the restaurant, but have used pickup and delivery. One time this location had internet problems. When we realized something was wrong, called the other location, placed our order, and they got it to us!(They used cell phones to contact this location.) Really, how many places will go out of their way like that! Our delivery driver told us about BOGO burgers on Wednesday. Maybe some Wednesday we will remember that!
Kim S.
Place rating: 2 Glendale, AZ
We have been ordering from il Primo for some time now and have always been satisfied, that is until our last order. We ordered the ChickenParmesan with spaghetti. In the past my husband and I split the meal, along with a side salad. The portion of chicken this time was not enough for a toddler. It probably did not weigh 3 ounces! Needless to say, I went hungry because it was not enough for one, much less to split. I tried to contact via their website, but I could only leave feedback on a board, using my FB info. We will not order from here again… back to Pullano’s Pizza at 51st Ave. and Thunderbird.
Kristina D.
Place rating: 1 Peoria, AZ
Be Careful! They use peanut oil and don’t inform customers. It is not on their menus or on their website. We actually enjoyed the food. We moved to Glendale a year ago and ordered from them regularly. My daughter developed a weird rash on her hands but we thought it was something in the house– we did everything our doc said, changed soaps, lotions, laundry detergents, etc. Never imagined it was peanut oil because we are diligent about ensuring that we stay away for all peanut products even highly refined oil as she has a reaction. Yet they never told us despite us letting them know that she is allergic to peanuts. We found out when my husband placed an order and the Manager said, «Oh, we fry in peanut oil.» In a year, this is the first time we ever heard this. I spoke with the manager and explained how dangerous this was. He called us back to tell us that he spoke with the district manager who said that highly refined oil has the allergens removed and is safe for those with peanut allergies. I explained that that is not 100% true because while MOST don’t have reactions, some do. And the problem is that they never informed us that they use this oil so that we could make the decision. ANDTHATISTHEPROBLEM. They took away our CHOICE by not informing us. I posted on Facebook and someone apologized for the«inconvenience,» explaining why they use peanut oil, and offered a gift certificate. I declined the gift certificate because it is not about that. They endangered my daughter’s health and we could have avoided this had they just informed us. I also posted a photo of the rash that she developed on her hands and they deleted my post on Facebook.
Tom S.
Place rating: 5 Phoenix, AZ
Amazing pizza. Never had anything else on their menu-!but their specialty pizzas are very good! Delivery times aren’t bad either, they always get here quicker than they said they would.
John H.
Place rating: 3 Glendale, AZ
I have been ordering pizza and wings here for years. The xlarge is smaller than it was. The wings are not always fresh, over done or? The people that answer the phone need training. I know they are just stating in the work force but the management should be paying attention.
JT D.
Place rating: 5 Brookings, OR
This place is great ! Food is delicious, service prompt and attentive, and prices very reasonable. Their Il Primo Special pizza is fantastic. During Happy Hour they have $ 2 drafts. I mean, really, good pizza and beer at an affordable price point? My wife and i used to frequent Zipps when we just had to get out of the house and eat out, but now its Il Primo. Very friendly, delicious, and affordable ! Now that we eat almost once a week we’ll be on the lookout if anything changes and let you know. For now, xlnt.
Alex W.
Place rating: 1 Glendale, AZ
I have given this place a try twice. The first time my roomie and I ordered a white pizza we were super excited to get it only to get food poisoning and be hostage to our house for the next 48 hours. So I think fluke incident went back and had a pizza and wings and it was sub par. Not a great place to eat in my opinion just greasy bar food.
Nikki C.
Place rating: 4 Glendale, AZ
Best BBQ wings we’ve had in a long time! The White pizza was delicious with fresh tomatoes and the barbecue chicken pizza is tangy and amazing. The only item I wasn’t too impressed by was the mini pizza cookie… a little burned and ice cream tasted like the old box kind.
Faith S.
Place rating: 2 Summit, UT
Our children grew up going to Il primos as a special treat and it was a place we took out-of-town guests to as a «must have.» Not any more! The establishment moved locations a few months ago and they are now at 67th ave and bell road. They changed their menu, adding a full restaurant menu and unfortunately traded fantastic pizza for flat screen TV’s. Their extra large pizza lost a few inches in size and what was once cheesy and delicious, is now flat and average. The two stars are for their wings. They kept those pretty yummy. Trying to decide whether or not to return. Sad day…
Caroline T.
Place rating: 5 Phoenix, AZ
We ordered our pizza and wings online and used a coupon for $ 3.00 off the total. I then called and the gentleman noticed I overcharged myself and he fixed it when I arrived to pick up my order– he saved me $ 6.00! The pizza was half Italian, half pepperoni and cheese with sausage and it was really good. They only use the freshest ingredients, and bake it to perfection. The wings are to die for! They are hot and crispy. I ordered mild and with the blue cheese dressing, I couldn’t have found a better match. I would highly recommend this pizza restaurant to anyone seeking quality pizza and wings.
Becki C.
Place rating: 4 Phoenix, AZ
This was the first pizza place we tried when we moved here from Buffalo.(Food is NEVER the same as home.) We expected to be disappointed, but we were pleasantly surprised! The only reason we don’t continue to order from here is that I’ve since had to go gluten free and I haven’t seen that option on their menu. The service was always fast and delicious.
J W.
Place rating: 3 Arcata, CA
4.5 stars for food but 1 – 2 stars for service! Ordered over the phone for take out and the deal was 24.99 $ for large one topping pizza and 20 wings. Half pepperoni and other half with an additional two toppings. They charged me for 3 toppings on the whole pizza which only half had an additional 2 toppings, not 3! The guy that checked my order on the phone said ok that’s 1.75 $ for those two and I said ok. When I got there another guy checked me out who had a total if 33 $…I was like no 25 $ but $ 1.75 and tax is not almost 6 $ which he replied it’s like 11% hers and I told him it’s more like 6% to which he argued. They apparently could not figure out how to fix my total bc it was a mistake they charged me for 3 whole pizza toppings instead of two half pizza toppings and a side of wing sauce that they did t include anyways!!! My pizza and wings had been sitting there for awhile at this point and I had people waiting to eat so I had already wasted about 20 minutes with these guys. When they change their location maybe service will get better and I would consider their food again bc it’s really good! As for the service it was sub par!
Kay K.
Place rating: 4 Glendale, AZ
great pizza, pretty fast and good quality and freshness. This place is affordable, you have your usual big screens, the breadsticks were fantastic.
Cassidy L.
Place rating: 3 Phoenix, AZ
The pizza was okay. We ordered a large and there was nothing great about it. The customer service(phone) was great though and for under 9 bucks you kinda can’t beat it.
Doreena G.
Place rating: 5 Phoenix, AZ
I loved this place! It wasn’t loud, the pizza, wings and the breadsticks were fabulous! We will be going back this weekend for more!
Allison C.
Place rating: 2 Peoria, AZ
CONS: We used to go here all the time since we live right up the road but had a few bad times with food not being as good as it was. Today the food was ok but the 2 «large» pizzas were the size of a little ceasars pizza no joke, my 12 year old daughters 2 hands covered the entire pizza. When we used to go here this was the medium size. I was directed to look at the wall it showes their box sizes. well 1 a box size doesnt show pizza size so put the pizza round up &2 i realized they now put different names to the sizes. the extra large is large the large is a medium & medium is their old small. I also ordered a large anti pasta which the girl ordered me a small anti pasta i might have caught this before the end when they gave me the food if she had given me a receipt. She never even apologised for her mistake. Also the 33 minutes i waited for the 2 pizzas & a salad with not a single order ahead of mine were spent watching her pick her nose while on the phone GROSS!!! She then decided to give me a dirty look for seeing her pick her nose i get her being embarrassed about it but no need for dirty looks to customers & she probably should have washed her hands after doing that. PRO:the food tasted fresh & one of the guys offered to fix the girls antpasta salad mistake for free which was nice since it wasnt my mistake to begin with. My family & I have decided to stick with the place weve been going to the past few months called Lucky’s pizza on 67th ave & Cactus.
Stacy Z.
Place rating: 4 Glendale, AZ
Honestly, we walked into this place prepared to be disappointed. As far as pizza goes, the place doesn’t look promising and I expected grease with cheese on it. You order at the front counter, go get it when they call your name, and eat off of paper plates with plastic utensils. Oh, and listen to 4 big-screen TV’s turned up really loud and all set to different channels. We ordered the bacon cheeseburger pizza, wings and a dinner salad. The large dinner salad was a bit small for the $ 5 price tag, but it was a decent salad. The wings were really good– awesome flavor and just the right amount of heat. The pizza was honestly great. Lots of toppings and a good hearty crust without being all grease and bread(and that’s pretty impressive for a pizza with bacon and double cheese).
Taric W.
Place rating: 4 Phoenix, AZ
A nice, chill pizza parlor I like to watch games in. $ 2.50 domestic pints at all times isn’t too shabby, but it’s the food here that I enjoy most. Every time I order something, it’s so hot I have to let it cool down. Part of me wonders if even a minute goes by between the pizza leaving the oven, and it arriving at my table. The lunch special is also decent. I can get two big slices of cheese(the crust isn’t too thin or too thick – it’s just right!), a couple breadsticks, and a drink for $ 5. When I’m in the area and have an hour to spare, this is my happy place.
Stew K.
Place rating: 1 Scottsdale, AZ
Pizza looked great when It arrived, but after starting to dig in I was sharply disappointed. What looked great on the pan turned out to be a runny mess. The cheese they are using is runny and I don’t mean soft and gooey, I mean running off the pizza and of the pan when you separate the pieces. I thought it might firm up as it cooled, but then it turned in to goo and I have to tell you it was a COMPLETE turn off… GROSS!!! I can tell you I will never go back to eat at any Primos. It was the worst pizza I have eaten in years. The service was also awful. No one was really on top us with service and the empty pans and plates were on the table in front of us for so long we actually had to clear our own TABLE! The only good experience of the night was the entertainment of a live band. Stay away if you know what’s good for you!