This location is terrible! We placed an online at shortly after 8pm. The online tracker said our order had been checked by the manager and was ready to be delivered at 8:27 pm. It didn’t arrive at our door until 9:20 pm. If that were the only issue, I wouldn’t be writing this review. I called the store to check on my delivery time and was given serious attitude from Aaron, the manager on duty. My food was done and was third in line to be delivered. I asked if it had been sitting there for the last 40 minutes. He said he didn’t believe it had been that long. According to their own tracker it had been. He said they’d remake my food, but it would take even longer. No I’m sorry we’re a little behind or I apologize, we have been very busy and will get it there ASAP. Also, the tracker online says that Aaron checked my food for quality and accuracy. Funny because I ordered no onion in my pasta and it was LOADED with onions. The other was supposed to be Carbonara with no onion or mushroom but came as just Alfredo. We will not be ordering from this location ever again which means we most likely will not be eating a Domino’s any time in the near future.
Adrian M.
Place rating: 5 Glendale, AZ
Picked up 2 pizzas absolutely no cheese pure sauce. Called in to see if I could have them replaced no offer and manager was argumentative and hung up on me I was calling back to get the corp # he kept hanging up on me. We ate what we could we don’t like wasting money… CALLEDJOHNTHEDISTRICTMANAGER– he corrected the problem and even offered 20dllr gift card he went out of his way to treat me with respect. UPDATE5÷4÷16 pleased with the outcome the district manager cleared this problem up with the disrespect I got from last visit. My family and I really appreciate going above and beyond for us. Used my credit of 20 dollars and the pizzas were perfect. I have changed to 5 star from 1 star for the overly kind customer service from John.
Brian H.
Place rating: 5 Phoenix, AZ
After my last experience I was done with Domino’s. Well after a nice phone call from the manager I believe his name was Jacob. He made everything right and fixed the issue. Tonight we tried them again and everything was perfect there were no issues at all. Will order from them again in the future.
Dani L.
Place rating: 1 Santa Ana, CA
I placed my order for carry out and drove there. They didn’t make it. The girl said she called me twice. She didn’t. They were out of ingredients. There are a lot of options in the area that are better anyway. One of those places will be getting my business instead. I chose convenience and I guess that was wrong. Glad I didn’t pay up front online at least.
Ryan D.
Place rating: 1 Mesa, AZ
Wow, never will I order from Dominos again. The employees are all in a bad mood, some guy shouting from the back and peppers and cheese now costs«$ 1 and something for a small packet». Thanks!
Toni S.
Place rating: 2 Glendale, AZ
Thumbs down! Pizza is good for cheap pizza. When ordering they don’t advise of specials. This is not gourmet pizza and charging gourmet prices is unacceptable. The employees are not helpful or friendly. I’ll drive past this one to go to another location!
C M.
Place rating: 1 Glendale, AZ
One star is generous. Sitting in the lobby waiting for my pizzas which they didn’t bother making even though I called it in 25 minutes ahead. Manager said it was a glitch… incredible!!! Many choices nowdays for pizza around here…
Daniel C.
Place rating: 4 Phoenix, AZ
The foods great, always get my orders correct only problem waiting for your order to be done other then that I like it
Erina M.
Place rating: 1 Glendale, AZ
Terrible service. After waiting way over an hour I called and the manager was rude. Nothing was delivered.
Farisa A.
Place rating: 4 Phoenix, AZ
So far, only ordered late night using their awesome app!!! Orders have been correct everytime I pickup. One time they made a fresh pie for me before I arrived instead of trying to pass off the wrong one to me. Honesty and customer service goes a long way with me.
Selena S.
Place rating: 1 Glendale, AZ
Worse service ever… Waited over an hour n half for pizza. Manager argued and was unconcerned with my order. Only thing missing from being the worst services possible is spit in my food and not putting that past them.
Neva N Mark F.
Place rating: 5 Glendale, AZ
We love this place always order about 4305 and it’s quick and hot like it’s supposed to be!!! Oh we ordered late once and it was the same. We are liking these guys better than papa johns as of late.
Thomas B.
Place rating: 5 Glendale, AZ
Love, it, never wrong always tasty, try the 6 cheese pizza, I love it, thanks dominoes pizza.
Debby B.
Place rating: 1 Glendale, AZ
Unfortunately you cannot give negative stars. Pizza was so late I would have had to order it 2 days ago for it to get here on time. From the time I ordered till delivery was 1 hour and 45 minutes. Got the pizzas free but there barely warm and soggy bottoms. As far as I am concerned they should give us the next 4 orders free. I would go elsewhere but we like Dominoes Pizza. Our previous complaint was about the manager who insisted he could not give us the order free well we got the order free tonight so the Manager Singh is a liar my previous complaint One very nasty and rude manager named Singh. WILLNOTLET A CUSTOMERCOMPLAINANDVENT. All he has are excuses. Hello I am a customer, let me vent then ask me what can he do to correct this. Nope he has to interrupt you. This man needs a course in customer service. t hate the service.
Janed B.
Place rating: 2 Glendale, AZ
This Dominos location is at an iffy strip mall, having businesses such as tattoo and massage parlors and a couple bars. Dominos is now right next door to an adult toy and lingerie shop. Picking up your pizza you can’t help but notice the adult store’s window with silhouettes of women in devil costumes. Seeing this gave me the creeps. What would a little child think? This Dominos needs to relocate to a more family-oriented shopping center.
Peter P.
Place rating: 3 Glendale, AZ
Ever since Dominos changed up their recipe/ingredients, their pizza has really been awesome. I enjoy the thin crust with spinach, tomatoes, and mushrooms. Mmmm