This taco bell is so disappointing. I was there last week closer to 8 o clock evening at the drive through. I ordered 6 crunchy taco supremes with no cheese but extra sour cream on all of them with a large pepsi which was 15 dollars. So I get home and my place is 5 minute drive from here which is fine. I look at my tacos and some tacos have cheese in them and some had no sour cream. So I called and I explained what was the problem. She kept saying are you sure that happened because I made sure on this and on that. I told her also that I don’t have a lot of money to start with. I did NOT receive an apology at all. I told her also on the phone that I cant eat cheese because I get sick. She interrupted me and said come get your tacos and I told her ill bring the receipt. Also during that conversation I told her I wanted a refund or something. So I drive back and I come inside and the first thing she says is «You didn’t bring the receipts?» She didn’t say that… I said«You told me to come get tacos» She gave me a dirty stare and I even apologized to her for complaining and she didn’t say anything and she just gave me my tacos. I will never go this taco bell again for sure!
Thomas K.
Place rating: 1 Glendale Heights, IL
Yesterday i went for tacos as opposed to getting delicious pizza from generosos my food was cold and the service was poor an employee in a gold colored mini van decided to jump infront of me in drive thru and then proceeded to take a personal phone call off the stores phone i honked and was ignored my food was ice cold and made me wait the girl in drive thru handed me a warm baja blast and laughed about the situation instead of getting a manager to rectify the situation i am a gmfor five guys and my mother was a gm for taco bell had an employee done the same thing to my customers or my mothers they would’ve been fired for poor service and for taking a personal phone call instead of focusing on customers. I will make sure i call your gm or your district manager to have this situation rectified
Nabeel S.
Place rating: 1 Glendale Heights, IL
I accidentally gave the cashier more money than what was owed. Instead of being honest, he hid the money I gave him under the register so I couldn’t see what I gave him and he asked what I gave him. I should’ve realized what happened, but it happened so fast that I didn’t realize that I was being had. Seriously, screw this place and the people who work here.
James V.
Place rating: 5 Villa Park, IL
WE have lived in our new place for two years now and this is the local Taco Bell. They have been fantastic. Food is hot, fresh and orders are always accurate. They messed up one time and when I called happily gave a free coupon next time I came in. The employees are nice and again, I have nothing but good things to say about this Taco Bell. Well, actually one small complaint. I always order an extra cheese for my nachos. It is always filled only half way. Fill that thing up to the top!!! Highly recommended though.
Jennifer P.
Place rating: 4 Bloomingdale, IL
This TB is fast, accurate, employees are adequately friendly, and there’s usually never a wait(I’ve never been inside, but the drive thru has two windows and is just fine). Yep, as far as TB/cheap fast food goes, this is my spot. I typically order Bean Burritos(«fresco»!). They don’t skimp on the filling as some TBs do. My drive thru guy today was generous with the hot sauce(10 packets for my 3 burritos)! YAY! Oh, and TB has Diet Mountain Dew. Double yay! Satisfied. Yes.
Trina K.
Place rating: 4 Chicagoland, IL
For Fast Food, this TB rocks! The Mountain Dew Baja Blast is worth the trip all by itself. But I admittedly come for more than a baja blast. When I want Mexican that is not good for you but good to you, I run to this drive through for a Mexican Pizza(no beans), taco supreme, nacho supreme(no beans) or a beef meximelt(with no fiesta sauce a/k/a pico de gallo). No matter what time the order is placed or who is serving, it is ALWAYS right and ready in a jiffy. I am not a fan of the more recent creations, Dorito cool ranch blah blah blah taco, but there is obviously something for everyone. When I am craving a crunchy taco in a hurry, I will continue to visit my local TB! I heart you!
Nicole L.
Place rating: 4 Glendale Heights, IL
Location is good; they always get my order right. Love the cheesy potatoes and I just tried the Fiery Doritos Locos Taco today and loved it! It’s my new favorite, replacing the Cool Ranch version.
Kelly M.
Place rating: 5 Addison, IL
Always delicious. Give me that number six and I’m set. This location is clean, the staff is friendly and my order was accurate. Nothing more to say here!
Roshni P.
Place rating: 1 Roselle, IL
Horrible, screwed up my order. There was no one else in the restaurant for them to be excused for their mistake. When I went back(I took the phone home rather than eating there) they barely apoligized and made me the correct order. I’m going to try and avoid this location.
Malana W.
Place rating: 3 Oak Forest, IL
I know, I know, this *IS* a Taco Bell but can I first just say tacos, nachos, and burritos – OHMY! My students are huge fans of this particular Taco Bell. They like it a *LOT* because it is right down the street from where many of them live. I like this particular Taco Bell because of the Fresco Crunchy Tacos. So, here is the scenario. I’m on the run and I need something to satiate my hunger. I could grab a burger that is loaded in carbs and calories or I can get a refreshing fresco taco/150 calories and 13 carbs of deliciousness(pico de gallo salsa on top instead of your typical tomato)! This is a new discovery for me but there is still some childhood-ish fondness of getting a taco from Taco Bell. The drive-thru is always busy but I’m always going to lunch around noon, so I can’t complain!
Taryn T.
Place rating: 3 Chicago, IL
Just a typical Taco Bell. The drive-through is fast, it’s never too crowded, and the food is always dependably yummy in a resigned, «yes I’m eating at Taco Bell» sort of way. Plus the drive-through is open until 2 a.m.