McDonald’s

I love this mcdonalds they care about families, staff is friendly. Food is always hot and fresh

I’ve been going to this MacDonald’s on Roosevelt Rd. in Glen Ellyn for a few years now. If I could give them less then 1 star I would. I don’t know who runs this place, but it’s the absolute worst MacDonald’s around, they suck so bad!!! The only reason I go there is it is by my work, and I’m only getting coffee with cream, and a very very occasional dessert treat. You would think that they couldn’t mess that up, but you’d be wrong. Ever since they put the two lanes in a couple of years ago, they’ve gotten even worse if that’s possible. I had enough today when I went the past two afternoons in a row through the drive-​thru, and not only couldn’t they give me a muffin (apparently they don’t bake enough of their newest product, duh!), but today they couldn’t take anything but cash. So I went down the street to Dunkin Donuts, which I recommend everyone should do!!! I’ve never seen such a big name business run so stupidly!

When you walk into this McDonald’s location you’ll notice the crowd near the counter. These are folks who are attempting to get their screwed up order corrected. Staff clearly doesn’t give a damn. And be sure to double check your change. Not the worst McDonald’s I’ve ever been in (that would be the disaster of a location on Midwest Rd. In Oakbrook,) but certainly one to avoid.

Went thru the drive thru which says 24hr drive thru at 2am and the employee says they dont open till 5am… then why does it open 24hrs with 24hr drive thru. ok then I’m going to Dunkin Donuts.

Absolutely the worst McDonald’s in the country. Night staff are a bunch of rude aholes. The place is filthy and stinks. Employees are rude and ignore the customers. They talk to each other instead of the customers. I have made many complaints with corporate about this store.
Let’s shut this scum in Glen Ellyn down

Horrible. Dirty tables, filthy floors and bad service. Asked to have them wipe down one of the numerous dirty tables and the worker smiled said ‘I heard you the first time’ and then never cleaned the table. I know McD is fast serve, but how disappointing!

This is truthfully the worst McDonald’s location I have ever had the displeasure of visiting. You can tell the people that work there absolutely hate their job. I came in once during afternoon hours and the worker behind the counter was extremely hostile towards my friend and I, and after we had paid and went to go look for a seat, we actually heard her talking smack about other customers and also about us because we used a coupon. Not only this but they have messed up my drive thru order more than 5 times in the last few months. They’re genuinely good about replacing the messed up orders but still. The cleanliness of the location is also pretty shabby. You can usually find dried up snot smeared all over the windows near the play place. Yum. This McDonalds location needs some serious changes because it is going down hill. I have honestly had better experiences at McDonalds locations in third world countries !

Always packed, always friendly service! Go to Alfie’s if you want a burger… but if I need some coffee, I will go here or Dunkin!

Great McDonalds! One of the best I have been too.
I have been here many times and the service is great. With some Mcdonalds drive throughs, you order something and pull away and you don’t have the right order, or you are missing ketchup or coffee creamer etc… I have gone through their drive through many times and have never been disappointed. As a matter of fact the people that hand out your meal actually ask you if you want ketchup or other items applicable to your meal.
The inside of this McDonalds is clean and nice. I always think the true cleanliness of a restaurant is in the bathroom! :). Theres are always nice and clean.
Lastly, the people. I can tell they have been trained well. They greet you promptly with a smile. They all look to be working even in slow times as there is always something to do.