Hoffman Charles DDS

I brought my son to Dr Hoffman for oral
Surgery to remove some baby teeth in
Preparation for his orthodontist to place
Braces. We had a pre consultation and were
Told the extractions needed would be covered by our insurance. The doctor
Neglected to inform me that if he would
Need to perform the procedure with
Anesthesia. The day of the appointment
The doctor did not want to do the surgery
Without putting my son to sleep. It seemed
To me to make the process easier for him
Not because it was necessary. At the end of
The day we were presented with an additional bill for the anesthesia for $ 500.
This came as a complete surprise since
We were told we would have no out of pocket Expense. We explained we were never told
It would be additional but must have signed
Paperwork saying we would be responsible
For charges our insurance would not cover.
When we tried to negotiate a reduced fee
We were told we had to pay. Subsequently
Since we felt we had a legitimate dispute
We withheld payment. Dr Hoffman responded by sending us to a collection
Agency which dinged my perfect credit history. The procedure was satisfactory
But the experience and fee disclosure
Became a disaster. Beware what you sign
And ask about all possible fees if you seek
Treatment from Dr Hoffman. Your credit score won’t get hurt like mine. Be warned
Not uninformed.

Dr. Hoffman’s office got me in at 5pm on the third of July, which i think was a friday… I was in agony… What r the chances of that? Great office, great dentist.

Went to him in severe pain had bad infection, He could noy get me numb agter 6 injections, insteas of prescribing aantibiotic he insisted on extracting tooth. He was nasty, non empathetic, rude, I do not recommend him,