The UPS Store

I have been a mailbox holder at this UPS store for years. The ownership/​management changed a little over a year ago. Since the change, the store has become and cleanest, most well organized UPS store that I have visited. The new owner seems knowledgeable and helpful and the staff is very friendly. I’ve been very pleased with the service I have received at this location!

I’d be a fool not to write about my awesome experience with Jerome here. I’m in southern cali, and i was trying to get this limited collectible item from a Craigslist posting in this area. The seller was super protective of everything– can’t send money online, no email, no phone, no address and was rather difficult to work with. I was desperate, and by long shot decided to try arranging the transaction through the ups store that can handle the packing and shipping to me. Jerome even agreed to help me pay the seller since the amount was so low. Talk about going above and beyond for someone he hasn’t even met! I thought this was a sealed deal– how easy for the seller to go drop off the item and pick up his money, no leaking his personal info anywhere. Didn’t even need to provide his name, only mine, but sadly it was still too much work for the seller and it didn’t work out :(
Bottom line is this place is as awesome as the reviews say, and I’d definitely reach out again if such similar transaction were to occur in the future. THANKS JEROME!

You know those warranties that come with retail products, the ones that require you to find the original receipt, navigate a voice mail menu, follow complex troubleshooting instructions, and even pay for processing? Two recent cases have really tested my patience. At least the UPS Store makes the shipping part simple. The staff here is friendly, knowledgeable, and will patiently explain your options for packing and shipping. Yesterday, I brought in a defective coffeemaker with its original box and an addressed envelope containing paperwork. They took care of the rest — no need for me to waste more time searching for bubble wrap, scissors, tape, or labels. Thanks, UPS Store, for making my complicated day just a little bit easier.

I went here to have some larger framed pictures send back to my house in SF. The idea of flying with them just made my head hurt.
I couldn’t be more impressed with the friendly, helpful staff here. They also seemed to know what they were doing when they packed the frames up — bubble wrap, special glass tape, some foam peanuts and all the other little things that hopefully will keep my package in one piece.
Highly recommended small shop. Very helpful!