Cushman & Wakefield / Thalhimer

this is still the worst property management company i have EVER worked with. A few days ago both me and my roommate were told via email that we didn’t turn our rent in and therefore charge a $ 60 late fee along with this months rent, which i DID turn in. I have called and emailed multiple times in order to figure this issue out, yet still no replies even though I only have seven days to pay the fee/“late rent” before i get kicked out. (I will post pictures of the emails/​phones calls not answered asap) I’m still wishing i could give them zero stars (especially since i didn’t even post about the time they power washed the building and blasted water into my room and did not reimburse anything that got wet and muddy including electronics :)) DO NOT RENT WITH THEM! THEY DONT CARE ABOUT ANYONE LIVING IN THEIR BUILDINGS !!

Worst company I have EVER had to deal with. Not only is the owner of the property Ben a complete and total asshole but it seems like everyone working there doesn’t give a damn about there tenants. I had numerous requests to fix things and they would half ass fix them. The secure gates almost NEVER worked. The apartment was brand new when I moved in but slowly but surely things started to need work and you would have couldn’t just tell one of the workers at thalhimers what was going on no you had to email them the request and it could take 48 hours for it to get fixed. They are literally the worst company I have ever rented from and I would not suggest ANYONE living in their apartments as nice as they seem, they are extremely over priced, maintenance takes forever to get anything done, and they truly don’t care about you as a person as long as they are getting there money. I have waited over 49 days to receive a notice in the mail about what fixes were done at the property I rented and still have not heard anything from them. They are scam artists and just plain horrible people to work with. Do your research and stay as far away from them as possible.

If I could give this property management company negative stars, I would. They are completely incompetent and have zero customer service skills. DON’T RENT FROM ANYTHING MANAGED FROM THALHIMER.

Worst company I have ever had to deal with. I lived over at Perry Place while I was attending VCU. When I moved in it was a brand new apt building that was still under renovation. When my roommates and I first moved in we thought it was a beautiful, affordable place. After the first month problems ensued. The AC never worked so we were dripping sweat until the fall months. Whenever it rained the main window in the living room gushed out water and mold began growing on the walls. I am extremely allergic to mold and actually ended up in the hospital because of how bad the mold in our apartment was. Week after week I was in and out of the drs office getting meds and what were apartment people doing about it? Absolutely NOTHING. I had to hire an attorney to break my lease and leave bc they refused to let me out of it. This to them wasn’t considered an unsafe living environment. Right so me going to the hospital bc of the mold outbreak wasn’t considered unsafe… oh and what about the fact that there were regular break ins with former tenant turned alcoholic/​drug addict. These leasing people are a joke and so is the apartment complex. Don’t be fooled by the appliances, look elsewhere. There are so many other leading offices and properties that are much better than them.

The very fair low down on Perry Place Apts:
Location: A couple of years ago, this was a great location with lots of vegetation and little plots of land on each block. Now high rise apartments have taken over and there isn’t a piece of grass to p!$$ on. Croakers Spot and Legends Brewery are within 2 blocks.
Fire and smoke hazard: There are NO WINDOWS to open in the units. Make sure you get a top floor with a balcony or a 2^nd (ground) floor with a patio. You cannot access your patio from the street– only maintenance can. Last year, residents on the 1^st floor were removed since MOLD was a huge problem. The patios LEAK water during rainstorms (even with the new doors) and mold is evident as well.
Entry: There is a call box hooked to your cell/​home number, pressing #6 on your phone will buzz them in. There are cameras around the entire complex parking area. The spaces are pretty tight to park in and some people just do not know how to park.
Space: TINY one bedrooms. Only 1 clothes closet. No other closets in the unit for storage or coats. The size of the bathroom is pretty OK, not much storage area, shower only, large vanity mirror. Excellent cabinet space in the kitchen, wonderful new appliances. Cherry wood and marble countertop. It is a ‘loft’ from the kitchen to the bedroom.
Utilities: Besides the fact that the thermostat has issues knowing when to turn on the AC when set, the cooling and heating system works well. Low cost. Pretty good water temperatures. Bathroom sink gets clogged and maintenance must be called. Verizon Fios and WiFi are included in rent, which is excellent! All you pay for are the movies you rent. Horrible unit lighting outside of natural light. The washer/​dryer combo is the WORST INVENTION EVER. Not energy efficient and several issues concerning drying clothes and filtering lint.
Noise level: Old paper factory so it has nice thick walls between neighbors. The problem is the hallway. A light conversation out there can be heard if you are in your apartment. So when loud students come in at 3 am yelling or small annoying dogs (which there are a lot of here), it is disturbing. The Bose speaker system in the unit is pretty nice.
Fitness center and pool: Small. The pool is in the middle of the parking lot and is part of the sidewalk to the main street. Accessible by tunnel. The fitness center has what you need for the most part. Not high traffic area. There is a bathroom and a ‘business center’ with sofas and pool table down here. No TV. Only 2 TVs in fitness center work and are difficult.
Management: You usually have no contact with them. They are pretty good about returning your emails. Problem I have with them is that they are able to enter your apartment at will, whether they are showing your unit or fixing it. Pest control comes maybe every 3 – 4 months. You can opt out of this service based on time frames and pets. Also, it is pretty INCONVENIENT that you must travel down to their main office on Marshall St to drop off rent. I have heard some people have had a problem with one of the managers Justin, but I have yet to come by any issues.
Maintenance: Mr. Ron is excellent. The owner of the building is always around and always helpful.
Lease: If you want to have a sublease, YOU have to pay the $ 200 transfer fee and YOU are responsible for finding a new tenant and showing the apt and the sublease MUST pay their own application fee and go through the whole process. Ridiculous. You have to give 60 day notice of termination or it auto renews… The WORST PART is, it has to be on the first of the month. So if your lease began May 30, your notice has to be in by March 1!!!
Overall: I had no major issues staying in this complex. I was very disappointed with the change of scenery and the noise level when students started moving in this area, but for the most part, it’s a quiet and safe area with mainly graduate students and no children families (as of 2014). Everyone pretty much keeps to themselves. It is a very convenient location to everything. The 9^th St bridge is right out the door and it’s 0.9 miles long and you are in the heart of downtown. A few blocks down and you have access to Brown Island. Forest Hill Park is nearby. No groceries stores around here though. I would recommend this complex to those that are new to the area and want to be able to get around the city, but are content without vegetation or large apartment units.