Close To Home Sewing Machine Center

Bought my first brand new sewing machine here. Went in multiple times during decision making process… they were so patient and helpful when trying to pick out and learn about different machines. (I was upgrading from a used 40 year + old model)
Had a little trouble the first time I set it up, I brought it in without calling and a different woman was there, took the machine, opened it up & fixed it-​then showed me what had happened and how to fix it myself.
I look forward to the 3 free classes they give with the purchase of a new machine!

Is it possible to choose negative stars? This store’s customer service is HANDS DOWN the single worst I have ever, EVER experienced. I visited 2 yrs ago and they were so incredibly rude. I went in again on a whim a few days ago looking for help ordering something in volume and was astounded at their attitudes. When I asked if they could help me with ribbon (mind you I was standing about 10′ from a rack of ribbon roles) the woman told me «We don’t sell ribbon.» When I pointed at the rack and asked «What’s that?» She stumbled and said «Well, that’s all we have.» I showed her the unique color of grosgrain I was looking for and she said «No way!» So I proceed to pick up a roll of theirs, almost identical. She says «Well, that’s all we have and it’s thinner than yours.» So I say «Ok well this might be perfect! Could you order a large quantity for me? She says she has to ask the manager. I follow her to the manager who refuses to make eye contact with me. Finally, I lean into the managers line of view & say «Hi! I’m right here!» She proceeds to tell me «…the price to order would be VERY expensive.» To which I reply «Ma’am, price is no object,» She then flat out says she will not help me. I was so angry I said «Well, judging by how busy your store is, (there wasn’t a soul there), business must be great & you’re to busy to help me with a large order. Ill take my business elsewhere.» I then went to 3 other stores in town & spoke with2 of my crafty neighbors who all said «Oh God! Why did you go there, they’re horrible!» STAY AWAY if you want nice sales people

Great selection for quilters here. The fabric is a little pricey but they do run specials on occasion.
If you buy a machine here, they have tutorial-​type classes for you.