Tacos El Grullense Jal

Worst customer service I have ever seen. The guy who worked there was an ignorant jerk. Basically the guy who works here gives us the wrong food and then blames it on us to the gentleman who is waiting for the food that we took. When the guy demanded his food to be remade the guy who worked there said are you sure? She didn’t touch it (how did he know I didn’t touch it? I didn’t but still) I go to apologize to the gentlemen waiting for his food when he goes «it’s ok it’s not your fault» and the guy who works there says «no it is your fault»… What kind of customer service is that? There was three people in there and you had one job?!? You gave us the wrong food and now it’s every one else’s fault. So when he goes to «clean» the tables which were so unsanitary and dirty. I take a photo so that I could tell review him and he Comes up to me and goes «would you like me to say hello?» My response to this was «no this is going on Unilocal» he goes «why you going to Unilocal me, customers are rude» I said «I work in customer service and that is not how you treat someone, he wanted his food remade.» He starts having attitude with me and tells me «just make sure you tell them the whole story when you Unilocal us» I said «look I’m trying to enjoy my dinner why don’t you go clean the mess on all the god damn tables» (mind you the 20 mins I was there, the same mess was on every single table)… So on top of the Attitude he had the place was a mess, my meat was cold and they forgot my sour cream. I am a regular customer here and I won’t be coming back after this. Worst customer service ever. I have never seen a worker get in someone’s face like that.

If you’re in a hurry and need a quick fix for authentic taqueria style Mexican food this is a great stop. Plenty of choices for all family members. The bonus is they add real avocados instead of standard mix guacamole topping. Salsa is average and ambiance is new but distracting. Booths available and clean bathroom.
Very good for the price and easy in and out. Family run so they take pride in their cooking.

We parked in the 15-​minute spots right out front because we thought, «how long could a few tacos take?» Answer: apparently more than 15 minutes. The face that there was no line in front of us when we walked in, we thought we could get our food quick. We were wrong.
Don’t get me wrong, the food was good, really good, it just took a surprising long time for the food and they didn’t get our order right.

We loved this little gem. Homemade tortillas, carne asada & fresh salsa are fabulous!

The food is above average. The staff is above average. This place stays humble and is a solid go-​to. Not formal but do you want a suit and burrito or just a great burrito?

Horrible service, I have never ever been treated so poorly as a paying customer. Sorry for offending you and trying to give you business. Never ever again will I come here and you shouldn’t either.

Best chicken quesadilla! Good sopes, tacos and horchata! Fast service. Nice and clean taqueria.

Super greasy and surprisingly flavorless. No salsa bar. With so many options in the area, we’ll try a bunch of others before returning here.

I am a long time customer of el grullense and had a awful experience. My wife came to order a few burritos and tacos to go yesterday. The gentleman at the counter spoke down to my wife because she wanted to have no salsa in a few things and extra avocado in other. She waited 25 min and the gentleman at the counter yelled «hey your order has been here sitting for 15 min. Are you going to pick it up.» She Picked it up and brought it home only to find out there was salsa in everything and no avocados like she paid for. The moral of the story is we spent $ 60 on food for the family and got nothing but horrible service, cold food, and not the right food that we ordered. This is a very big disappointment and I will not be coming back.

This place is ok they don’t cook the meat to order. I had Carne asada tacos those where good and the chicken were ok.
Most likely won’t be back.

There food is so grease! It’s was so gross you could see the grease dripping off. Service was pretty bad too.

The food was good. But customer service brings the rating to a 1. They cook people’s orders way out of order leaving people waiting for really long periods of time for their food. After complaining, they are very rude to customers. The gentleman in front of me asked for a refund because it was taking so long and they began to talk back to him which was very disrespectful. Will not return here.

My mom and I ate there today. The food was pretty pricey. Considering you eat with plastic silverware and drink out of styrofoam cups.
My food was good. I had the flautas.
It was my first time there.
The service was terrible. The person at the register wasn’t too fond of me because I was unsure of what I was ordering. There was only one other customer there ordering at the time who ordered while I decided and yet the woman at the register had an unpleasant disposition.
I asked one of the cooks whether they only offered the chicken flautas and he looked at me and walked away and started speaking Spanish to the other cook. (That was really disrespectful)
My mom told them that I didn’t want any of the «salad» that goes on top of the flautas and when my food was up all they had removed was the lettuce. It had sour cream and tomatoes. We informed them that we had asked for no topping and they were very rude about it. A lady who was then in line said that she would take that plate (mine) to go. So that was so nice of her! She paid for it and was off and they remade my food. Meanwhile my moms food still hadn’t been called out. Many people who ordered after my mom including myself got their food beforehand.
The food was okay. The service was so so so bad. I will definitely not be returning. Tacos Ameca and Super Taq are the best Mexican places in town in my opinion.

Awesome tacos! Delicious, clean, and incredibly delightful staff. All the food is amazing, prices great, and nice atmosphere. My favorite is the carne asada tacos but also tried the burritos, carnitas, and all of it is fabulous. The kids favorite place to go!

The taqueria to end all taquerias in gilroy as far as in concerned. Whether your grabbing a plate, or a burrito or just a couple of tacos, this place is always on point. When I want tacos this is the place to go, I’ll drive from Morgan Hill, and there are 3 taco places just down the street from my house. The great food and friendly staff keep me coming back. One of the cleaner/​cleanest taquerias I have been to. Will continue to come back, time and time again.

I hate that this is the closest taqueria to my house. The burritos are skimpy and dry and it makes for a no bueno burrito. A burrito full of dry rice and onions is not my idea of a great burrito of carne asada. There’s nothing special about the food, place or the staff. I guess I’m driving an extra 1.5mi for some good eats!

Signs that you are at a sub par taqueria.
#1 no Mexican customers
#2 no salsa bar
#3 no customers at all during lunch time
5 stars for cleanliness — hard to get dirty when you aren’t serving food.
5 stars for toothpick quality. Super strong, must be oak tooth picks.
I ordered super burrito of carne asada — not sure why it was so greasy, the meat looked like proper asada but it seems to have been dipped or sitting in a ground beef type sauce/​chili. It had a very odd flavor and I know it is not going to sit well. With each bite I am sure it will be adding minutes to my next restroom visit. Disgusting.
Also had a carnitas sope, not bad but was also greasy, the pork itself had good flavor but the sope was extra thick and was too soft for my liking, it should be slightly crispy.
They do have Mexican coke so that’s a plus.
I will never ever come back, in the 45 minutes I was here only 2 others have come in to order food, must be their 1^st time here too.

The ONLY place I’ll buy a quesedilla. Great place to eat when your craving some
Mexican food. I just ordered a quesidilla and was surprised how good it was! They don’t do anything just plain Jane and I like that. Yummy and filling. I think there open pretty late too because I was able to eat there after my night class at school around 8:30pm

4 ½ stars if I could. Best sopes & tacos!
Tacos de Tripa (tripe) are the Best in town.

Carne Asada burrito… wow great stuff. Awesome flavor but the size for the price was the only bad thing. I ordered the hottest sauce and it was not very hot at all. Otherwise it would get 5 stars.
Customer service was good also.