Lavender Day Spa & Salon

I frequented this place for a few years and to be fair I liked them for quite awhile. I still do like a few of the workers, especially the gel set manicurists — Mike and Kelly. Their work lasts and is quality. But for most others, it seems that they are pressured into rushing through their service. A couple times there was a mix-​up on my appointment and I had to come back another day. The final straw for me was when I had a 15 minute pedicure (usually 30 minutes) and most of the little jewels fell off my toes on Day 2. The pedicurist kept looking over her shoulder at the people stacking up in their waiting area so it did not come as a big surprise of the quality. Found another place and so far so good!

If I could give it Zero stars then I would. It was the absolutely worst mani pedi I have ever had. I complained to the girls several times and told them I wasn’t happy but they just ignored me. Then when I refused to pay they were really upset. They couldn’t understand why I didn’t make them aware of the problem. I told them I had made 4 of their staff aware of the problems but they just ignored me. Never go there. They just don’t care

I’ve came here twice. Once as a birthday gift and another time I won it as a gift certificate in a raffle. I’m definitely sold on this place. I felt like a princess each time. When you walk in you are welcomed and assisted right away. The place is huge and beautiful.
It’s very fancy and not a weird ugly hole in the wall like a lot of other places. I understand it’s not about the place and the décor, but about the fine work and customer service. With that being said this place is in my opinion 5 stars. I got a five star french tip mani pedi and for only $ 10 dollars more than I normally pay. The atmosphere is definitely worth the extra $ 10 dollars btw.
It’s located right next to nob hill which is a nice area with a Starbucks and a bomb bagel shop. There is also plenty of parking. I’m so happy I came here. I have to go back. They really made my birthday relaxing with the nice message. It pays to feel beautiful. No literally, you pay $ here to feel beautiful. LOL Its soo worth it.

I just had a 20 min chair massage and it was delightful! This was my first time going to Lavender and I really enjoyed the experiance. I woke up this morning in alot of pain so my husband suggested I go for a massage. I looked up several places on Unilocal and felt that the reviews here looked really good. I will tell my friends to go here and I will definately be back!

I LOVE the ladies here!!! I walk in and am treated like family! Service is fantastic! I’ve been coming here for over 10 years. Love them!

I found Lavendar day spa in Gilroy almost 4 years ago when I was living in Morgan Hill. I needed a masseuse who could give me a prenatal massage. That is when I found Annie and I have been going to her ever since! No one compares! I’ve been to many five star spas in Scottsdale, San Diego, and more, but she is by far the best. The environment is very relaxing and they have a beautiful little area outside of the massage rooms to relax in afterwards, comfy chairs and a fire place, Annie will bring you tea or water.
Afterwards, I get a mani and pedi. I like to ask for Helen or Mike. Helen gives a wonderful hand massage with her mani’s and does a beautiful job. Today she offered me a warm Lavendar neck pillow to wear while during my treatment, it was a very nice touch.
The spa is clean, decorated nicely and well laid out. Everyone is friendly. This is the best place to go in Morgan Hill/​Gilroy.

Never had a better Pedicure, I highly suggest going here. Clean, relaxing, and great attention to detail, my feet feel so healthy after leaving here. Treat yourself, its worth it ;)

I always come here to get my nails and eyebrows done. I’ve never had any issues. The building is clean and welcoming. It smells very nice too. The more you come in, the more they start recognizing you, and the more they’ll talk to you. I’ve been indecisive about my nail colors before and have had them just surprise me, and they’ve done a very good job every time. My eyebrows have also always come out excellent. I’ve never had any issues of them messing them up, or it hurting too much. Definitely the best place in Gilroy to get your nails done.

This is my favorite nail spot in Gilroy. Bianca is my favorite but all the nail technicians are great. It smells nice — you never walk in and get hit with a cloud of nail dust or chemicals. The pedi chairs are comfy and clean. Everything is bright and friendly. I’ve also gotten my brows waxed here and was happy with it. They offer really luxurious spa packages with massages and bath soaks. They also have hair services but I have never tried it.

Today I was at Lavendar day spa in Gilroy. My nieces 14 and 10 were sitting right behind me out of the way quietly along with my 3 year old who was eating ice cream in her stroller while the 14 year old was reading her a story. The owner called and told the lady in charge to move the kids. Apparently she was at home looking at surveillance cameras and wanted the kids out of there. I was appalled, I could see if they were disruptive but they were not. This is my second bad experience with this owner

Love the facials here, relaxing, professional and love the skin care product they use.

Will not be back! Had a bad experience last time I was here, but got a gift certificate so I went back. It wasn’t worth it! For $ 27.00 I got a cold rinse and a polish change. Unfriendly and the woman at the front counter barely pulled her face away from her phone!

I had high hopes for this place and they were quickly shattered. Despite having an appt. at 11am, I waited 15 minutes and was put at a pedicure station with cold water. I am only 5’2 so it was very uncomfortable, even with pillows. Ok, so let’s start the pedicure another 15 minutes of sitting in cold water and it started out «ok» nothing to shout about. It was a «drive by» pedicure despite it took over 1 and a half hours. The massage was poor and the paraffin was scolding. Finally time for polish and I look down and none of the length or shape of my nails were the same! Seriously! So, let’s trim and file AGAIN! The polish job was ok, certainly not great. I have a manicure next and I am scared.

I highly recommend Shirley for eyebrow waxing. She’s been doing my brows for years now and is so efficient and takes her time. I know the owner Kim could be a lot more professional and nicer. Although her staff is what keeps me going back. Hailey is the sweetest and makes your visit joyful.

I came here last Saturday, spur of the moment, for a pedicure and manicure. The service was ok. The girl who did my manicure looked like she was about 10. It’s been a week and my mani looks just ok, the color on about 3 nails has already chipped. I went over to the counter to pay after the service. The woman there (Dragonlady?) was nice enough. Until she saw that I was paying with a gift certificate. Her demeanor changed immediately. She scowled, tore up the gift certificate and as I was digging into my wallet for tip money, she asked, ‘you need help or something?’ No lady, I don’t need ‘help or something’. Unfortunately you turned a decent experience into a rather rotten one. I won’t be coming here again. Note: I noticed that the pedicures cost $ 26…ridiculously overpriced!!! Don’t do it!

My first appointment was for a Saturday at 9am. I showed up right at 9 and the doors were still locked. No big deal. However, they didn’t open until 15 after. When the lady finally opened the door she asked me to have a seat. She seemed really surprised to see me like I didn’t have an appointment, so I asked. She said I was in the books for a Green Tea Pedicure, which was right. But she said she’d need 10 minutes to get setup. I said that was a little frustrating because I’ve been waiting outside for 15 minutes already. She said all of them drive from San Jose and ran into traffic. Sure ok, I can understand that but had to leave because I couldn’t wait another 10 min to get started. Rebooked for another day.
Next time, it was still 15 min before they were ready for me. Then only put one coat of polish on and of course chipped within 2 days. I’ll try somewhere else now.

Have to knock them down a star after my last visit.
The wait time was really long and in total, I spent over 2 hours here for a mani and pedi. Pretty long if you ask me.
Still did a great job so I will return. The lady at the counter however rang me up and since I had a gift card I still owed a few dollars. I was told she could run my card for $ 10 if I wanted. I said sure if I can include the tip, which last time was fine, she said no.
I did not have enough cash on me so I had to drive across town to my bank and come back with the rest of the amount owed and the tip. Not a good experience this time. Next time I will bring cash.

It’s ‘unfortunate that his salon has gone so far downhill since it’s opened.
First and foremost, the manager/​owner treats her workers HORRIBLY not to mention the customers. She’s snappy, rolls her eyes, and displays a bad attitude.
Secondly, their pedicures chip really quickly. Definitely not worth the money.
Thirdly, their waxing/​massage/​facial rooms, are FILTHY. If the department of barbering and cosmetology was called this salon would be shut down in a heart beat.

*they use scissors and tweezers on different people and don’t clean them between uses
*they re-​use the same waxing stick
*they don’t wash their hands before they wax you nor do they use gloves
*the rooms are covered in clumps of dust with broken sticks and dried wax just shoved swept into the corners.
Everything beauty school teaches you a salon SHOULD NOT be.

I like getting a pedicure done at a salon because it’s too difficult for me to do it. When I first moved to Gilroy I went there because of convenience.
Every time I go, they are rushed & don’t do a good job. They’re too busy talking in Vietnamese & walking around. They get up while working on your nails to go do something else. For $ 25 (cheapest pedi), I expect better quality work.
Also, very often they close earlier then the hours they have posted.

I have been to this place a few times, the last time I went I waited about 30 minutes before I could get my nails started, and I was already sitting in the pedicure seat. My water was cold by the time they started. There were only a few people working here, and they made a few people wait even longer! I was really disappointed the environment is nice.
The next time I came back I went for a gel mani. The man who was working on my nails cut me three times!!! I was just getting gel nails! I’ve never been cut just getting gel over my natural nails. It was really painful.