Super 8 Gilman, Il

The staff is rude and intrusive. We asked for a rollout bed the first night and they brought it the following morning, ignoring the do not disturb sign. I work nights and needed to sleep in. Housekeeping also did not leave when we asked them to, as they were already unwelcome.
My aunt was in another room with her dogs and she left her number with the manager in case the dogs got loud. When we called about the rollout bed they said they didn’t have any and that they had «140» complaints about the dogs. To add to the lie they said they had called my aunt which was untrue.
The majority of the staff barely speaks English which is probably not a good way to run a business.

Totally wanted to give this hotel 5 stars. The day manager was awesome. Friendly and accommodating check in was hassle-​free and my room was clean, warm and inviting. But heres the rub, when I was looking for a place to stay in Gilman, IL let me tell you, there are few choices, this hotel says Relax in our hot tub. I specifically chose this hotel for that particular amenity. I have a bad back and thought it would be good therapy. When I checked in I was assured it was open for business. When I went out for dinner and came back… I got the old switcheroo. Big sign on door… out of order!!! So that is why I can NOT, in good conscious, recommend this place to anyone. EVER! Too bad too!

Various members of my family, and myself, have stayed at this motel twice a year for many years. It has continually gone downhill and has now hit bottom.
I just got off the phone with my 85 year-​old mother who spent last weekend at this motel, checking in Friday and checking out today. When she awoke Saturday morning she discovered itchy red bumps all over her arms, neck and head which she thought was perhaps an allergic reaction to something she’d eaten. The next morning she discovered many more now on her legs and feet.
A trip to urgent care revealed she was COVERED WITH BED BUG BITES!!!
She subsequently found two, captured them in a tissue and confronted the manager with the evidence. The mgr. swore there had been no previous complaints. However, that severe of an infestation did not occur over night. The motel refunded the cost of the room.
Now that my mother has returned home she can not bring her luggage and clothing indoors. The clothes must be bagged in plastic outside and taken to a commercial laundry. The several pieces of luggage will have to be thrown out.
There are far better and cleaner lodgings in the local area.

This looked to be a newer hotel. Coming across 24 heading east, stop here for the last night on our trip. Just a bit further I was ask to go, wished I had stopped earlier. The bathroom was so small I didn’t even get a shower. I usually do that at night, since I was traveling with my father, to give him the bathroom in the morning. He did state that I didn’t get my shower. I just simply replied we will get to my home tomorrow and then I will take one.
This motel is used by quite a few trucker — which must smoke ALOT. We had a non smoking room and I could smell the smoke. They had a fan going in the hall on the second floor. I said something to the front desk personnel about the smoke and the fan. They believe the fan is HELPING — all it does it move the smoke ALL around. They need to put a fan in the outer wall to put the smoke out of the building and block of the smoking room from the non-​smoking room. The breakfast room was nothing special, had the smallest meal for breakfast on my trip because it just didn’t appeal to me — but it was clean.
My father didn’t think is smelled too bad… I believe the older he gets he gets more tolerate with things!
There were a few truckers outside — that were VERY friendly — that suggested the diner across the street. They do know where to eat. The food was great and reasonably priced.

This is a fine example of a modest-​sized motel in small town America offering clean rooms, friendly enough service, and a willingness to summon the Police.
We had no interest in the so-​called «keg stands» or late night drunken wrestling, so it was nice to learn that the staff summoned the local Police to shut down the late night noise coming from another guests’ room.[1]
The room was $ 70/​night, plus tax, so not the cheapest motel. Then again, I’m not sure that there’s another place to stay in this super small town.
Footnote:
[1] These guests just so happened to be our friends. Fortunately, our friends went to school with the officer, so there was no untoward signs of rudeness such as a ticket, arrest, or savage nightstick beating.