Horrible establishment! Went through drive thru. Got my order wrong twice! When I received my food the lady at the window was coughing on it while handing it to me. I called the manager to report the situation and he said“she just has a little cold”! We will never be back!
Alvin M.
Place rating: 1 Gilbert, AZ
I do not care for their new fried rice that’s the only reason I haven’t been eating their lately. Replacing eggs with corn seriously? Not a happy camper with panda anymore.
Carmik T.
Place rating: 3 Gilbert, AZ
So, our family of four came in this location last night at about 9:15PM. We noticed a few patrons still eating in the front dinning room, as we had to make our way through them to place our order on the«other side» of the restaurant! As we approached the counter there was one customer ahead of us. The staff had made no accessibility to the«start of the line», because they had taken the large high top bar stools and placed them across the front of the line. We assumed they closed at 10; but by the looks of it they were wanting to close up shop a little earlier, I guess! Anyway, the first gal that assisted us asked –if we would like to «sample a taste» of the new sesame chicken: it was good & she was pleasant. She started our order, served on a plate our first portion & then onto an employee that«lacked in any type of customer service». This young girl(with glasses) wasn’t thrilled to be serving us and we just got the feeling she was irritated by our requests & just wanted to go home! Never once smiled and seemed bothered by it all! By the time we got to the cashier(Joseph) it was a much better experience, he was professional & friendly,. Closed the sale well. BTW-I had ordered(in place of the noodles or rice) a side of veggies. They were delicious: highly recommend. As we took our seats we noticed they never offered us any soy, chili sauce and we had no fortune cookie? In rushing through our meal(as the staff was cleaning around us) we notice directly across from where we’re sitting an «employees table» that had some type of pie, all kind of drinks from the QT& a workout bottle full of tea. They were so busy cleaning around us/that they didn’t even clean up their own table! Customer service was not good, food was okay & stemmed fresh veggies is what gave it the three stars!
Rebecca Y.
Place rating: 1 Mesa, AZ
Gotta love open signs but doors locked. There were still cars in the drive thru. Pulled on the door assuming they were still open since it was 5 minutes to closing and got flipped off by the employee inside. NEVERGOINGBACK.
Derall R.
Place rating: 2 Gilbert, AZ
The service isn’t great, the store is relatively clean but the food is terrible. The orange chicken is way too spicy and the fried rice tastes like cardboard. The water cups are way too small like for Pete’s sake we live in Arizona.
Derall R.
Place rating: 2 Gilbert, AZ
It’s Panda. Got exactly what I expected. It isn’t gourmet, it isn’t even cheap really. Sometimes I ask myself why I stop here.
N L.
Place rating: 1 Gilbert, AZ
It is 105 degrees outside so we figured we’d sit inside to enjoy an afternoon snack. Unfortunately, it must be 95 degrees inside!!! Haven’t these people heard of air conditioning??? This is just being cheap!!! No wonder the employees are grumpy and don’t know how to greet you or smile. As for the food — bland, chewy. Obviously been sitting for a while. Won’t waste any more money coming here. They have a prime location yet restaurant is empty. Chik-Fil-A across the parking lot is full. Guess I made the wrong choice today but won’t repeat this mistake again. Ps. One star is the lowest you can rate. Would be 0 if possible!
Dana B.
Place rating: 3 Gilbert, AZ
We went through the drive thru. Service was friendly and we could clearly hear over the intercom. We received the order promptly and it was hot. They included plenty of hot mustard and soy sauce as requested. The food was typical although the shrimp seemed to taste«fishier» than normal. No complaints but nothing I’ll rush back for.
Nicole H.
Place rating: 1 Queen Creek, AZ
Well… Don’t ask for pot stickers when they don’t have any because they will be red about it when you ask. Oh and if your debit card doesn’t run through because you use it too much and it’s a little worn b prepared to have cash because they won’t even try to type your number in.
Chheng L.
Place rating: 3 Gilbert, AZ
Panda Express… It’s a guilty pleasure. Once in a while I’ll crave their orange chicken & chow mein. Doesn’t matter what anyone says… It’s not authentic and blah blah. I don’t care. Sometimes I just want Pandas orange chicken & chow mein and Panda will always deliver.