MaidPro

Thought I would give an update since my last review was 2 years ago!!! That should tell you something that we are still using MaidPro of Gilbert !!! Everything is still cleaned professionally each week for the past 2 years at my Business location. For the past year they now come to do a great job in our home on a monthly basis! Thanks again Paula for your dedication to quality and customer service each and every week!

I submit this rating for one reason only, and it’s not because I can say how well they clean. Sent in a request for pricing more than 24 hours ago. Got an automated email saying they got the request and would follow up. I’ve heard nothing since.
I gave them two stars based on teh «meh. I’ve experienced better» expression by Unilocal.Can’t say if they’re any good because they haven’t given me the opportunity to. Gone looking elsewhere.
***update***
heard back from them 48 hours later. Seemed professional enough. Asked all the right questions. Price was a bit higher, and we’d already booked. I did add a star for the professionalism and pleasantness on the phone.

The BEST!!! The staff is very professional, cleans fast and efficiently and they are pet friendly. Highly recommend. Unfortunately for me the 4 hour window for arrival time does not work as I need to be home. But if you do not need to be home, this is the place for you!

Today I came home to a brand new home! Everything sparkled, shined, and smelled divine! I couldn’t be happier!
(I am allergic to dogs, but you couldn’t even tell I have TWO of them in my house after the girls were done cleaning!)
Thank you Dani and Sarah! You did an AMAZING job!

Had a preclosing cleaning done on the house my son sold and can’t say enough about Maidpro. From the first call to the finish of service everyone was courteous and professional. Their gal Leo was our Service Provider and did a fabulous job! Thanks again!

I decided to surprise my wife last Friday while she was out of town by having our house cleaned. I called MaidPro in Gilbert, and I am so glad I did. Paula and her team did an amazing job! They came on time, had a great attitude, and worked really hard. They were personable, professional, and very detailed in the way they cleaned. The result was a transformed home! Earlier tonight, my 11 year old daughter said to me, «The people who cleaned our house did the best job I have ever seen!» I agree, and I would recommend them to anyone looking for a great clean at a fair price! Thank you, MaidPro!

This is actually my first time writing a review.
After I had MaidPro Gilbert clean my parents home I had to give them the acclaim they deserve.
My parents are snowbirds, so my brother and I wanted to treat them to a «sparkling» clean home when they returned from their long trip back from the Midwest.
When I walked into their home after it had been cleaned by MaidPro the only words out of my mouth was «WOW!» Their home was immaculate! Not only was it the cleanest I have ever seen it but it smelled «clean,» if you don’t know what «clean» smells like walk into my parents home and you will experience the sweet smell of clean!
The tile flooring throughout the home looked brand new as well as the attention to detail they put into cleaning the plantation shutters was perfect! I could tell the two women who cleaned the house really put their heart into it, especially when I read on the 49-​point checklist that they moved all the furniture to clean underneath the couches and chairs.
They left the home cleaner than my parents left it when they headed back east. I say that because they always spend a day cleaning their house before they head back to the cool weather. Not only did these cleaning rock stars leave my parents home sparkling, but they left them with the best gift of all, time.priceless.
I, along with my brother have used MaidPro Gilbert in the past for one time cleanings and each time they continually surprise us by their attention to detail and their ability to make our homes «sparkle.» It is definitely money well spent.
We will all use them again… I can’t wait to see my parents reaction to their clean home on Tuesday! :)
Keep up the good work MaidPro Gilbert!

MaidPro (Gilbert) has been cleaning our office for the past three months and they’ve done a spectacular job. As an SEO company in downtown Gilbert it’s very important that we have a maid service that really works hard for us. This ensures that everyone in the company can spend their time being dedicated to provide excellent service to our clients instead of having to worry about cleaning the office. Working in an office within a desert area, dust is a constant issue. With our MaidPro team supporting us we don’t have to worry about dust settling all over our workspace. They consistently dust all surfaces — even the top edges of our whiteboard frames and our ping pong table.
They take extra special care in cleaning all our glass surfaces which is really important, as we have a few windows inside our office space. Thanks to MaidPro we don’t have to worry about streaks or grime on our inner windows or glass desks giving us an unprofessional appearance. They thoroughly clean the floor and baseboards, the toilets and sinks are spotless, and all the trash is taken care of with the spare bags set handily in the bottom of the trash cans. The spotless appearance and lemony fresh smell of the office always puts a smile on my face when I come in after they clean.
If you want a thorough, consistent, and diligent maid service for you office or home then I cannot provide a better recommendation than MaidPro (Gilbert). I can’t thank them enough for their wonderful service, so if you try them out based on my recommendation — let them know that you did thanks to the appreciation of the team at Managed Admin.

Maid Pros was such a great experience. I didn’t realize how dirty my house until they came. The Check List they go through was amazing, to go through things I never thoughts of. I also loved that I got an email the day before and a call to remind me they were coming out. Both girls showed up and were very professional and also personable with me and my 3 kids. They didn’t seem bothered or upset that we had our kids there for some of the time, which was so nice to feel that connection and professionalism. I love the personal touch I got and how they asked me if there was any certain areas that we want to work on for our first clean. I feel like a SUPER HUSBAND for having them out here, and now my wife and I have more time for our kids. So amazing! I now have them coming up 2 times a month for more maintenance and I am excited for the next time.

My boyfriend and I had been considering cleaning services for awhile. We both work full time and with to toddlers the last thing we want to be doing on our days off is cleaning. I orginally saw a living social deal for another company but with poor Unilocal reviews I opted to pay a little more for what I hoped would be a better exprience. I filled out an on line questionaire and then recieved a phone call a few days later with a quote. I spoke to Matt and told him what I was looking for. A deep thorough clean to start and then a bi-​weekly service of touch ups. I also let him know I had family coming in town and wanted to change one of the bi-​weekly cleans to a few days earlier to accommidate my guests. He was able to do that no problem! I also went over some of my biggest areas of concerns like door frames being wiped down (toddlers lover to run there hands over everything) he made notes of all my concerns. I was excited about my clean and couldnt wait to come home to a clean house
fast forward to cleaning day… Our cleaner shows up she was friendly but asked if this was the first time cleaning in our home or if this was a repeat clean. This threw me off because I was told I was getting an exprienced cleaner who will come in and deep clean my house and pay attention to areas of concern. Was she not told everything I discussed 3 days prior with Matt? This shouldve been our first red flag but we ignored it and moved on. We let her know we were going to run errands to get the babies out of the house so they would not be in the way and if she could give us a call when she was done we would appreciate it. 3hrs goes by we dont get a call but decided to head hme and check it out. Upon entering our home we find that our GAS stove top was left on and the house was full of gas we are lucky there wasnt an emergency like our house blowing up. Once we opened all the doors and windows we walked through the house and immidetaly I was disappointed. Apart from some parts of the floors being cleaned and the beds made not much else was done. I called Matt and left him a message. No call back. I then sent an email asking to cancel the bi-​weekly schedule i signed up for. He responded asking if I found a better rate. That annoyed me slightly as he knew I had my house cleaned the prior day I left him a message noo returned call and he didnt ask how my exprience was just if i found a cheaper rate. ANyways I told him about my frustrations with my clean. He offered to send what I understood to be a touch up crew which I let him know I would not be happy with. I didnt need a touch up I needed a cleaning… the one I paid for. He told me he could send Jayme a quality control manager to check out my house the following day. When she got there I let her know I was just frustrated at my exprience and I showed her the checklist provided by her company and we went down the list and I showed her maybe 3 things of the 49 things were done. She agreed that everything was missed
ceiling fans not wiped
blinds not wiped
window sills not wiped
switch plates not wipes
door frames not wiped
cabinets not wiped
the only mirror in my house not wiped
shelves not wiped
we closed my daughters door and realised everything was just swept behind there
Jayme was nice and super apologic and ensured me this was not acceptable and not there standards and offered me a complete reclean at my convenience. I accepted and asked for Matt to call me that day so we could work out a time. I dont recieve a call so I send an email. I dont hear anything until the next day. I didnt really feel a sincere apologly but I am hoping Jayme let him know why I was so frustrated. What did the last cleaner do in my house for 3hrs? Anyways the re clean is today and again I a mtaking my kids out of the house so as not to be in the way. I just hope this time I am blown away and get the deep clean I am hoping for.
I will post a follow up review after todays cleaning.

Maidpro Gilbert has been cleaning our office for two years now.
As a business, there are many details to manage. What I enjoy is the scheduled service with prior notice emailing and post service email follow up. After yesterday’s cleaning, the shop staff was commenting on what a good job the gal did. That’s a compliment you don’t hear often from a group of working men. I thought you would be delighted to hear this…
Well done and Thank you Paula!

Maidpro is the best decision I’ve made for myself in a long time! As a working mother of 5 kids I could hardly find the time to pick up let alone clean my entire house!
When i come home after the girls have been there, it’s like a breath of fresh air! I tell all my friends about the detailed work they do and the reasonable prices! Love them!

Have used them for about 4 times. Had an initial clean which is quite a bit more than the maintenance ones. Then was told one rate for their 49 point checklist and that was higher than I wanted to pay so they gave me another rate for just floors, bathrooms and kitchen and that was about $ 50 less. After the initial clean I was really disappointed. Lots of things not done, streaky floors all over. I emailed them and they came back the next day and fixed it.
Maintence cleans every other week have been pretty good, occasionally streaky floors in a few places and a few minor things missed. This week I requested the full 49 point clean as we were having company coming. When I saw my credit card they charged me the amount for the initial clean which is $ 50 more than I was told. I called them and got nowhere. Very frustrated right now. And the weird thing that I tried to explain to her is that I told her the rate I was quoted when I called them to request the upgraded cleaning. So if you use them make sure they quote you a price if you change anything rather than assuming its going to be what you were initially told.

If it’s too good to be true, it probably is. I read all of the Unilocal reviews before I called to get a quote. Anyone else find it strange that the first two 5-​star reviews were written on the same day and both of them have only written 1 review on Unilocal total?
The call for the quote wasn’t what I was expecting. Apparently, you call into Boston to the corporate headquarters for a local quote because maidpro is a franchise. My phone quote lasted a whopping 45 minutes. The saleswoman put me on hold twice to call the Gilbert office. She kept telling me that the office was super busy and she was on hold too. Are you kidding me? She gave me this really ridiculous price, and I told her no thank you. She magically found a $ 50 off coupon plus a free refrigerator clean. Ok. I will give them a try for that. After she called the office the second time to get me scheduled, she came back with a 4 hour arrival window. Luckily, my boss let me work from home that day, but apparently they want me to sit around my home for 4 hours to let them in and then the additional time to watch them clean? Reluctantly, I agreed because I really needed the house cleaned before my company arrived. If everything turned out, I was going to schedule them regularly and give them a key. Unfortunately, that did not go as planned.
I did have to call the local office a few days before my company arrived because they called and told me they were arriving early. I have to say that the gal that answered the phone was not happy with my time request; very indignant.
The cleaning was ok. I think they rushed through the first clean because of the $ 50 off coupon and they were trying to make up for it. They never cleaned the refrigerator. The ceiling fans were still full of dust, which I got up and cleaned after they left. The bookshelves in the office looked as if they hadn’t been dusted for months, so obviously they didn’t do that either. And, of course the crew arrived just at the end of the 4 hour wait. It was ok, nothing great. I have had better cleaning services and I would hate to call and ask for special requests because the person in the office seems very unhappy to oblige special requests.

This is my second time using Maid Pro and both times they have done a great job. Even with a few miscommunications regarding price (not the fault of the person cleaning the house) I am very impressed with the professionalism and flexibility with time frames. Stephanie did an amazing job with the limited time I had for her to be at my home. I was having it cleaned at the end of my lease to better my chances of getting my full deposit and she really paid extra attention to all of the little details that made the house look extra clean. She had to work around movers and carpet cleaners and didn’t complain or stop for anything. The house looked great and I’m very sure that due to her efforts I will be receiving my full deposit. If you are in need of a one time cleaning or a weekly/​monthly service, I would highly recommend you give them a call.

I used MaidPro this week for the first time after reading the great Unilocal reviews and the reviews hold true. My house was impeccably cleaned. Very impressed with the level of detail and the staff is very professional. Much better than my prior cleaning service!

I used Maid Pro to clean my house as I turn it into a rental home. I researched on Unilocal and they had nothing but rave 5 star views and my experience totally matched that! Everything is spotless and looks/​smells great. Carpets, hardwood floors, baseboards, cabinets all spotless. Thank you Maid Pro for being an efficient, honest and friendly Maid service.

I am so glad that MaidPro has come to the East Valley!
I’ve been using house cleaners for over 15 years and I can say conclusively that MaidPro is one of the best services out there.
They use high quality products, use the time they are at your home efficiently, and your house is left sparklingly clean when they leave. The girls are professional and dealing with them and the office staff of MaidPro has been easy and stress-​free.
I like MaidPro’s service so much that I have given cleanings as gifts to friends and family. Everyone has come back saying that they did a wonderful job and how much they appreciate the gift of a clean home.
I highly recommend MaidPro if you are looking for a house cleaning service! You won’t be disappointed!

The owner of MaidPro in the east valley is so incredibly nice. She takes the time to go through the process of hiring help to clean your house. There is a 49 point check list that the cleaners follow to make sure our home was throughly cleaned.
I cannot wait to tell all my friends and family about MaidPro. They do a fantastic job and are so amazing to work with. Their prices are VERY competitive too!

We had two ladies from Maid Pro clean our home about two weeks ago.
They arrived on time and with all of their own supplies.
It was amazing how much they managed to get down in just two hours! The same projects would have taken me double or triple the same amount of time.
I wasn’t there while they were cleaning, but I was amazed when I walked in the front door after work and the first thing that hit me was the wondrously clean scent. Our house didn’t stink before the service, but it smelled like lemons and cleanliness.
We were delighted with the service and how awesome our house looked after just two hours!
We had planned on this just being a one-​time clean, but after seeing the quality you get for the cost, we have decided it is well worth it and we are signing up for the once-​monthly cleaning.
We HIGHLY recommend this company and service!