Dunkin’ Donuts

Gilbert, United States

3.5

20 reviews

Accepts Credit Cards
Free Wi-Fi

Contacts

QR code, vCard

Telephone:
+1 480-503-9279
Website:
www.dunkindonuts.com
Address:
857 E Warner Rd Ste 105, Gilbert, AZ, 85296
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
Yes
Outdoor Seating
Yes
Wi-Fi
Free
Good for Working
Yes

Today

Today –
Local time (Gilbert) 12:42 Sunday, 22 June 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

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20 reviews of Dunkin’ Donuts

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Place rating: 4
Gilbert, AZ
I was surprised by some of the other reviews. I really like this location. Customer service is always super friendly and they keep both lines inside and the drive through moving fast. I get the iced coffee with extra soy and a bit of sugar, they do it to perfection. It’s hard to mess up a bagel and cream cheese but it’s my ‘go to’ breakfast item. Next time I’m there I will have to try a breakfast sandwich!
Place rating: 4
Gilbert, AZ
No need to pay an arm and a leg for a mediocre cup of coffee at Starbucks. Save some cash and get a great cup here. They don’t have a lot of fancy stuff here… but let’s face it, if you like coffee, you don’t like the fancy garbage anyways. Give it a shot. They also have great deals in the summer time for iced coffee and tea.
Place rating: 4
Chandler, AZ
Busy and friendly. Mark was very nice. Made the coffee the way I liked it and we shit the breeze. Good place.
Place rating: 5
Gilbert, AZ
The best Dunkin in the area. Always fast and friendly. The drive thru line is fast, the store is always clean and definitely my favorite Dunks in the area.
Place rating: 5
Chandler, AZ
Been going to this location because the one by my house is horrible. This is completely different; they are accurate, fast and friendly. My drinks or food have been right how I asked. Will continue to get my iced coffee and occasional donut here!
Place rating: 3
Gilbert, AZ
Pretty expensive. You’re really just paying for the name. Good coffee, ok donuts, terrible breakfast.
Place rating: 3
North Vancouver, Canada
Server was peppy and helpful. Wifi was nice and I saw people return to refill their coffees, appeared at no charge. Coffee was tasty!
Place rating: 1
Chandler, AZ
We swing through the drive thru occasionally Sunday mornings. It is almost a guarantee that they will mess up the order in some way. This morning we had to ask FOUR times for the correct donuts and I still had to go back inside after they put the wrong ones in the box.
We also have noticed that their coffee (which Dunkin is known for) has gone totally downhill. I would rather drink gas station coffee over the stuff they are selling at this location. I’ll gladly drive out of my way to avoid the service and quality of this location.
Place rating: 2
Phoenix, AZ
Not a great start for a brand new franchise. I’ve been in 4 or 5 times since they opened a month ago. Each time I’m there, at least one customer walks out pissed. 10 – 15 min wait for prepared food (hash brown, etc). For at least 5 mins one day, there was no one manning the registers with 6 of us in line. I really want to like this place as it’s clean, well-​designed, and cheaper than Sbux. Oh, & good wifi. Hopefully, they will read a few of these reviews and make adjustments.
Place rating: 5
Mesa, AZ
Quick service with a smile. We go every day. I love DD. I hope coffee is good for you.
Place rating: 5
Gilbert, AZ
I come here a couple times a week for my coffee fix, this is one of the best locations. Customer service is always great and my order has always been accurate, this has not been the case at other locations. Only downside is that it is crazy busy at times and their parking lot is a nightmare!
Place rating: 5
Gilbert, AZ
I love coming here in the morning. Typically, I use the drive thru. Great customer service — always very nice and polite.
The Dunkin App earns you lots of free coffee! If the Cardinals win, you get a free medium iced or hot coffee! During the summer they also do a 99cent coffee or iced coffee for a few months.
Place rating: 5
Inland Empire
Wow, I tried Dunkin as a tourist. (Californian)
Ordered a coffee and it was too sweet.
The lady fixed it within seconds and off I went from the drive through!
She was amazing!
Place rating: 3
Gilbert, AZ
I live close to this location and go at least 3 times a month. More often then not, items are missing from the bag and I have to go back in and request them. They never seem to apologize for forgetting some of my food. They have really friendly employees but I think more training would be very beneficial, otherwise, I may have to start going to the Arizona Ave/​Warner location.
Place rating: 1
Gilbert, AZ
Slow slow slow! I went in one morning, and found only one person in line ahead of me, and two being served. But somehow, it took 9 minutes for them to serve the four of us!
At one point, the counter folks stopped taking orders to stock donuts as the line grew, instead of the manager or baker doing that.
I gave DD one more try — after all, I love their coffee. Now familiar with the delays inside, I used the drive thru, and still suffered a 9 minute wait!
A sample size of 2 might not be scientific, but it is enough for me to never return, since I don’t have an extra 9 minutes in the morning.
Place rating: 3
Chicago, IL
We were told this was the only location that was closest to us and the only one on way to the airport. Well, that’s kind of true. We were really wanting donuts before heading to the airport but made the mistake of going early Sunday morning, which also happened to be Mother’s Day. Good grief. The drive-​through was jammed as was the line inside. Oh well. I had been dieting for this wedding and was f’n hungry for something sweet for breakfast. As much as we wanted to try one of the local donut shops in Phoenix, this worked for us. Maybe next time…
Place rating: 2
New York, NY
Decent reliable coffee/​food– after all, it’s a chain, and you can expect at least some kind of consistency.
However, the service here is just really poor. The people are nice, but they’re just not trained and managed very well. About 50% of the time, they get something in the order wrong, and they don’t do a good job of instilling much confidence when ordering (they’ll repeat the wrong order back, or they’ll ask you to repeat the order a few times, or they won’t even repeat the order back to you), so you never feel confident that you’re getting the right thing. And that’s unfortunate when you’re getting coffee– likely on the go with not a lot of time to go back and recheck/​reorder.
Place rating: 3
Gilbert, AZ
The donuts are hit and miss, but when they’re a hit, they are oh-​so-​good. The coffee is tasty and a great deal. The service is fine; nothing has ever really stood out as especially good or bad.
Place rating: 2
Gilbert, AZ
It is unfortunate that this location is closest to me :(The service is not pleasant anymore. When I first started visiting this Gilbert location– the staff was really nice & would offer dog biscuits to my puppy each visit. This hasn’t been the case for awhile now. My puppy is never offered dog biscuits anymore so he is totally over this place. As for me, I expect better service at the register & drive-​thru. Employees that I have encountered are grouchy & not very friendly. Boo! Hopefully Dunkin Donuts will hire sunnier people for morning shifts and people that don’t turn off the ovens over 30 minutes before closing! Just a thought…
Place rating: 5
Gilbert, AZ
Best coffee ever!!!
Add cream & sugar to make it even better!!!