Stern Cardiovascular Foundation

I have been seeing Dr. Russo for 20+ years. He is an excellent doctor with a wonderful bedside manner. His dedication to his patients is 100%.
I would highly suggest when you visit Stern, be sure to get all your meds because to get a refill is the worst experience possible.
Luckily, Stern has a department that handles your refills if the medication is on your most recent chart. If not, then just be forewarned.
His nurse, Tiffany is rude and hateful. She is who you speak with about refills and she is the most unprofessional nurse.
I just called to get a refill on my Nexium prescription that had expired. I was transferred to the refill department, who transferred me back to Tiffany. I begged the refill department to explain to her the prescription had expired. I was told she would not answer the phone for them.
I called and she answered, but told me she was too busy to deal with me or my problems.
Now, I would like to tell Dr. Russo myself, and I will on my next visit which should be soon.
Stern is a class A cardiology clinic.
It is a disgrace that one hateful person can destroy years of hard work establishing an exemplary reputation with her bad attitude.
She is so hateful, even her co-​workers cannot speak with her.
I would hate to cause her to lose her job, but every time I have ever spoken with her, the experience has been the same.
I will continue to see Dr. William Russo until I die, but he WILL KNOW ABOUT THIS EMPLOYEE.

my first visit, ten years ago, would have garnered 3 stars, only b/​c the cardiologist kept cancelling follow up appts. this time around everything was tickity boo. from the tech who did the initial screening to the nurse who followed up to dr. Stacey smith. I was scheduled for a stress test and carotid artery test. all went well. everyone I came in contact with was just terrific, professional, but relaxed; they laughed at my jokes. follow up call the next week confirmed that all was well. highly recommended. (esp. Dr. Smith)

I have seen Dr. Stacey Smith 3 times in the last 18 months, following my previous Doctor’s change of business, and am now on an annual maintenance program, instead of six monthly. She isn’t interested in making the extra money off of the insurance or myself, but what treatment is appropriate. Since retirement of my endocrinologist, she has offered to take on the monitoring of my cholesterol, saving me an additional, separate doctor’s visit. She is insistent that her team keep to time for appointments. My maximum wait has been only 15 minutes. The whole turn around time for the appointment, being around an hour. Do-​able in the lunch hour. She is interested in all aspects of your life, but also does not hang around chatting. Great doctor and time manager.

Wonderful, wonderful experience. I was pleasantly surprised that I had no wait what so ever. Clean, nice office, friendly staff.
Dr. Addington listened to my concerns and we made a plan. I am very grateful to be a new patient there.