Exquisite Salon & Spa

Worst nail salon ever ! They gave me a nail infection. Unprofessional indiscreet and trashy workers who provide horrible customer service and do a half ass job. Not worth going to at all they deserve zero stars and should be shut down overall.

so I’ve come here for my eye brows and nails. I have been more than satisfied until today. I payed 40 dollars for half a can of hair spray and TEN minutes of braiding. 40 dollars. I repeat, 40 dollars. I have never been so irate in my life. I’m never going here again.

Linda did the most hideous job on my nails do not go to her she rushed the entire service when I showed her a picture of how I wanted my nails she completely ignored me and kept saying I know I know I wanted coffin nails she kept saying I know pointy they came out looking round and some nails were so bulky and uneven I wish I didn’t even tip her she got acrylic glue all under my pinky nail and proceeded to pluck it with a tweezer I told her it hurt she kept trying to pluck it it was the most sloppy nail experience of my entire life when I went back she kept arguing and was completely rude and unprofessional and kept screaming at me she barely spoke English she claimed I just wanted to change my nail color no the nail filing was horrendous and the silver she used was shiny i wanted a matte so yes I can change the color if I want she charged me extra for her uglyass nail shaping which I didn’t even want I even have pictures the owner did not even intervene to tell her to leave me alone I felt attacked by her ratchet nail tech she claims she’s been doing nails for 20 years does not look like it at all go to Shina if you go their she fixed my nails and was sweet

Whatever you do do not go here run !!! Worst experience of my life got the most horrendous nail job done Went back to have them fixed their was no owner or manager the nail text that did my nails was arguing with me and denied me to remove these terrible nails never go here so unprofessional

I have been coming to this salon for the last 5 or so years and have never had an issue with anyone that works at the salon. I usually go to Anna for a mani/​pedi/​eyebrow wax, sometimes a haircut and she has always been very polite and kind and does a fantastic job on my nails. She is very friendly and always asks how things are in my day-​to-​day life and vice versa. She does not have to do this but it is a nice touch to the services she provides. To the best of my knowledge everything looks clean and sanitized. I have never had any health issues in that regard. I have no problem walking in to get things done or making an appointment, Anna manages to squeeze in time for me when it is a last minute thing. If anything I have to wait 10 or 15 minutes.
Overall I think this salon is great and I have yet to experience anything that makes me think otherwise. I will continue to keep this salon as my go-​to place. Keep up the good work ladies!

FOUL. Their manicure tools are NOT sterilized before using on each client. The cuticle cutter had someone else’s cuticle skin still in THEM!!! As if that weren’t enough, the employees are rude, hostile, and extremely unprofessional. The manicure lasted exactly one day and a half before most of it chipped off and when I attempted to go back to get my money back, livid at the thought of the entire experience, their attitude was repulsive. This place needs to be shut down immediately.

My mother and i have been here many times and they’ve always been professional and friendly. I agree, some girls aren’t as good as others. I’ve gotten mani pedis, eyebrow/​full face wax. The mani/​pedis are good. The waxing, not so much because i like my brows to be shaped and they only seem to know how to clean and not shape.

I originally go to a nail salon in Olney that I completely trust doing my nails its called Fancier nails, been going there since I was around the age of 13. This past week I was house sitting for someone in the Germantown area and was looking for a place to do my nails since my gel french I previously had done was peeling off and my nails were way past due. I RARELY do this because I only trust a few. I arrived in the salon at around 7:00 o’clock with my sister, we both wanted a gel manicure. The first thing I asked when I walked in was what time they closed, which was 8:00 and if they accept tips on cards, which they said they did. She filed my nails completely uneven you’d have to be blind not to notice, my gel manicure was completely sloppy and uneven, she didn’t put my nails in the UV light long enough and they are still not hard enough and i can make little marks so easily in the nail. There are even little waves and bubbles in the naipolish from the light, now i know she noticed this cause like i said you’d have to be BLIND not to notice. i later noticed that there were so much gel under my nail that i had to later scrape out when i got home. as soon as my nails were done my girl immediately left… it wasn’t even 8 o clock yet and no wonder she was rushing my nails. as we were paying the girl who did my sisters nails kept insisting that she go to the giant next door and get cash back for the tip when we clearly stated we were putting them on our cards. then she kept telling my sister what percentage to tip her as if my sister had no right in what percentage she deserved, which wasn’t much. Overall i don’t know how this place is still in business, just avoid this place all together, terrible service.

I’m not sure what to think of all the bad reviews. I’ve been here twice. I’ve always been very pleased with their service. I’ve had a mani/​pedi, eye brow and facial wax. The employees are courteous and professional. I took my mother from Tennessee here who told me she had the best pedicure ever! She also said I had to take her back when she visits again.

This place is terrible– it doesn’t even deserve 1 star. Save your money and paint your own nails– you’ll do a better job!

I took my daughters here for manicures and one fill the day before school started as a little first day of school treat. I left them with my teenager while I ran an errand in milestone. When I came back, my middle daughter was under the UV light drying her nails and when I looked at them, they were a clumpy smudged mess. She is 12 years old and able to sit still BTW. I asked her what happened and she said the woman bumped her hand and wouldn’t fix it and yelled at her for «messing it up» She refused to fix it. I went to the woman and told her about the manicure and she shrugged and said my daughter wouldn’t sit still. Even if my daughter DID bump it, its the manicurist job to fix it. I told her we’d need it fixed and she told me she’d have to wait. Her tone and over all attitude was so rude. My daughter told me she yelled at her twice. I was livid. I started to fix the nail myself! She just watched as she gave someone else a pedicure. Finally another nail tech came to help me. It was the worst experience in a nail salon I’ve ever had. She was so rude and unprofessional.
Secondly– all three of the girls nails chipped and the paint came off in about 24 hours. I wouldn’t recommend this place AT ALL!!!

I have been going to this salon for the past 10+ years for everything from mani’s and pedi’s to eyebrow wax and hair color and cut. Everyone there is extremely nice and professional. I get the gel manicure which actually lasts around 3 weeks for me which is odd since I wash my hands constantly in my profession. I have taken many friends in with me to get our nails done on a girls day out and they always end up coming back and making it «their» place too.

I really hate writting bad reviews, but I think people need to be warned. I decided to go to this place to get my nails done since it was so close to my house. I usually get shellac for my mani, and it usually last 2 – 3 weeks.
I went to this place on a friday after work, and they seemed so busy which I thought it was a good sign. My lady started by cutting my nails with a cuticle clippers, then she started filing my nails and I noticed that she was leaving them uneven. She applied the nail polish and left some parts of my nail without any polish at all. I had to tell her to correct it. I left and noticed that my nails were so uneven that I had to file them myself. Two days after I got my manicure, the nailpolish started coming off, and for anyone who has had shellac done you know that this mani is more expensive than the regular stuff, so I went back to get it fixed. She only fixed the two nails that were chipped, without charge, as it should be but now the other nail polish is coming off of the nails that were not fixed and it hasn’t been a week yet!
I can honestly say that I will not be coming back to this place again. I have no idea how they stay so busy there, maybe it was just my lady, but either way I won’t be coming back. This mani was the worse I’ve ever had.

How are these people still in business? Mediocre pedicure would be a generous review! I’ve been here 3 – 4 times because it’s right down the street and each time I have left disappointed! Mani or pedi — not good at ALL! Ugh! And they are pretty rude although I’ve just ignored that! Wish they would shut down and someone else would open in their place!

Terrible. I still have wax on my eye lashes as I’m typing this. Just had my eye brow waxed during lunch time. Walked in and receptionist took me striaght back to the ‘salon room’. She (receptionist) proceeded to start on my eye brows and didn’t ask me what style I wanted. I figured she would just follow what’s already there (natural). After waxing, she started wiping my eye brow area with what smelled like cotton pads with alcohol, but she pressed down and wiped really really hard and it was hurting. She even started pulling on my eye lash cause she was trying to get the wax out. I’ve had eye brow wax dozens of times but never had such horrible service. My brows came out really skinny and uneven. Won’t ever go back to this salon for service again.