This place is mad slow. Came at 11AM to get myself a double whopper meal with onion rangs to use up a gift card balance my friend gave me. Used the drive thru for convenience. Thought it was convenient that I got to stay in my car, it was inconvenient as it took almost 5 minutes from the cashier at window one to me getting my food at window 2. Apparently, the register at the window can’t accept gift cards, so the lady that was taking my order didn’t know how to do it so the manager told her that it has to be taken at the register at the front counters. So the two of them left for about 2 minutes and came back and told me I had a balance of 2 dollars, which I was expecting. I gave her my card and they left again. Another 2 minutes passed then they came back to the window register and was sorting some receipts and punching something in the window register. Finally, they hand me BOTH cards, which I found strange since the gift card was now at zero balance. If I was in a rush, I’d be more upset, but I really was just happy to get my double whopper.
M M.
Place rating: 1 Alexandria, VA
The last straw for me was when I asked if they can put onions on my rib sandwich(which is disappointing and bland otherwise and also overpriced), and they said yes, so I ordered two, at full price, with onions. When we opened the bag after leaving the drive-through, there were no onions on either sandwich, and I didn’t have time to go back and complain. I have never been back there again, although this restaurant is right across the street from work. The time I save by not waiting in line I can use to go somewhere else.
Carmela Q.
Place rating: 2 Montgomery Village, MD
Super super super s l o w drive thru all the time!!! Took about 20 minutes and only 3 cars in line…
Roger S.
Place rating: 1 Gaithersburg, MD
Welp, waited in line for 10 minutes and it didn’t move an inch. Gave up only to watch as I walked out a redneck arguing that his meal is over 20 dollars when he ordered half the menu … Cashier was in a plain black shirt not even a bk shirt. Didn’t know what the hell he was doing looked dumb as hell. Not going back to that bk anytime soon!
Thomas L.
Place rating: 1 Germantown, MD
Please refer to my McDonalds review. LoL. Definitely have been to better ones. The one on Shady Grove Rd for example. CRAZY! O_O
Jackie O.
Place rating: 2 Montgomery Village, MD
They take forever! Not fast food! I thought it was short staff but nope! Idk maybe new staff, but def. slow! My boyfriend: «I give it one star because the food is good & another star because it’s 10:35pm on a Sunday and their open.»
Renee N.
Place rating: 1 Montgomery Village, MD
Ordered delivery one night the worst ever! Called 4 times and no luck on food status. After 3 hours cancelled the order went to Wendys! The delivery guy calls at 1040pm saying he is outside and i told him no i cancelled. He said please I have a family. I have a family too, i wasnt going to pay for bk plus i feed them late and i could not believe he expected me to pay $ 27.50 for 5 hour late food really after I just bought Wendys right take that up with Burger King! Word of advice Burger King you may need to teach your staff what not to say to customers like we only have one driver one and no manager, etc. you may want to stop this delivery option because it was the first and the last time i will ever eat at your location or order delivery!
Solace C.
Place rating: 4 Clarksburg, MD
this is the BK to go to in Gtown. Though, its the best, It sure beats the one down the street. Mgmt is pretty cool. I dont have to second guess if the meat is well done or if they did my order they way I asked for it. Much cleaner and you get your order faster. And no attitudes from the mgmt if they messed up your order.
