Baptist Germantown Surgery Center

I had my gallbladder removed last week here and everyone was great. This is a small surgery center and is not near as daunting as a hospital which I like because it’s more intimate and you get the attention you need. For most procedures you have to have a driver stay at the surgery center the whole time so just know that going on. Once I got checked in within 5 minutes I was called back to the little office and a office assistant got me checked in and my pre-​payment taken care of. I was asked to verify all of my information and then asked to return to the waiting room. I sat in the waiting room for maybe 10 minutes and then was called back to the pre-​op room. This is basically a big room with many beds and they get all of the patients ready for surgery here. They took my weight, height, blood pressure, and started an IV once I was changed into a gown. My family member was able to come back once my IV was in place while I waited to go back for surgery. While I waited I was visited by the anesthesiologist, the doctor, the operating room nurses, and the nurse anesthetist. I met everyone I would be working with which made it very relaxing. Once they wheeled me back to surgery it goes very quick. You are put to sleep immediately and then you wake up in recovery. I was in recovery for maybe 30 – 40 minutes and then was wheeled out to go home. Everyone that I came into contact with was so nice and attentive to my needs. I would highly recommend this surgery center for your next outpatient surgery if you get a choice.

As outpatient surgeries go, a tonsilectomy is middle-​of-​the-​road in importance, but my four year old daughter was treated like a queen here at Baptist Surgical Center! Much less intimidating than a hospital (smaller size, more intimate), this well-​marked surgical center and rehab hospital is great. Prior to our surgery I’d only been here for heel-​sticks for jaundice testing on my newborns.
We came in, and I was allowed to come back with her to triage, where they had a special corner for pediatric patients, with a colorful coloring table and a tv/​DVD player with lots of cool DVDs to pick from. We watched about ten minutes of Cinderella, when we met our nurses, the anesthesiologist and nurse anesthetist, and our ENT arrived. Everyone was sweet and smiling, and they let her keep on her cute house shoes we brought her in, and she was allowed to have her lovey with her during surgery.
They took her back, and they had cherry scented nitrous, and let her fall asleep before inserting a plastic IV into her hand (no needle means less pulling and tugging and bruising, I guess). My mother-​in-​law and I were allowed to go meet her in recovery, where she awoke to Peg + Cat on WKNO in her own private little pediatric recovery area. She was given a popsicle and iced-​down apple juice in recovery, and requested a second (purple) popsicle, which was freezer-​burned and gooey but she loved it anyway. We ended up mixing half of it into her juice. About an hour into recovery, we put her PJS on, they removed the IV, and we went home. The recovery nurse was thorough and very kind in describing what to expect, and how to care for her at home.
I would recommend this surgical center over and over. If your surgery doesn’t require a hospital stay, try Baptist Germantown Surgical Center.

I recently had to come here for a podiatric (foot) surgery, and I was pretty impressed with the experience all-​around.
To start, know that I’m a nursing student, so I’m pretty picky when it comes to my own medical care. I like to know that things are clean, and I like to know what’s going on while I’m being taken care of. I got both of these things here.
When I signed in, it only took me a couple of minutes before the receptionist asked for payment and gave me information. She was very attentive and prompt, especially considering that it was 0615. After this, I sat back down for about 20 minutes until I was called to the pre-​operative room, where I had vitals taken and received preliminary fluids/​antibiotics. The nurses in this area were exceptional. Once I told them that I’m a student nurse, they explained everything that they were doing as a way to teach me. It takes a lot of patience for seasoned nurses to do this, so I really appreciated the extra effort on their parts.
Before my podiatric surgeon came in, I received visits from the anesthesiologist, CRNA (certified registered nurse anesthetist), and scrub nurse, and they all answered the questions I had kindly and promptly.
Post-​operatively, the nurses were also great. Answered all the questions my family members and I had and gave extensive discharge instructions.
Overall, I feel that this was a great facility. If I must return for some reason, I would not oppose coming here for surgical care.