Came in today at about 6:12PM. There are four people working there no one greeted me, two people completely ignoring me two employees waiting on two people that are together. Not impressed with the service at this location I left without ordering there are too many other places to eat around here that actually want my business.
J. K.
Place rating: 1 Austin, TX
Longest line wait ever! Every time I drive by here, I cringe and feel regretful of my life’s precious moments lost in this long line wait time suck. Save yourself the hassle and go to the Subway located by the Goodwill. Whatever will you do with the thirty minutes I just saved you? Enjoy!
Lauren R.
Place rating: 1 Georgetown, TX
Let me start off with The person that started to make my sandwhich didnt wash his hands I had to ask him to… and the girl who took ny money was very rude I think her name was margeoux or something… I came to this location only because its close to my house… there are about 6 other subways in Georgetown i will try the otger ones from now on just because the costumer service sucks at this location.
Geheimnis V.
Place rating: 4 Austin, TX
Above average service.(Be realistic, this is fast food, not fine dining.) Treat the folks behind the counter with a little respect and you’ll stand out from the usual Sun City customers, many of whom treat retail and food workers like dirt. This location is full of Sun City residents and it’s been painful listening to them talk to the workers so poorly on several occasions. But even given that, this location has above average staff. They move through the lunch rush quickly and it’s never an unbearable wait. My only complaint is that it is absolutely FREEZING inside here. All the time. It’s so cold that my hands and arms start turning purple by the time my sandwich is eaten.
Jay J.
Place rating: 4 Austin, TX
Service is much better. I just don’t like how you smell like subway when you eat in here and head back to work lol. I love Subway!
David F.
Place rating: 3 Fort Worth, TX
This is, by far, the slowest Subway I’ve ever been to. Also, I really wish the Subways in the Austin area would start carrying avacado like some of the other Subways in the US. No avacado is a huge letdown for me! Other than that, this is just like any other Subway. Great selection and always fresh. I always prefer Subway to Quizno’s. They’re just much more efficient about their ordering process and they tend to get you out the door in half the time, even at this«slow» Subway.
Mary T.
Place rating: 1 Austin, TX
Have ended up there twice in the last month.(There are not that many choices on this stretch of Williams Rd.) The first time, the bread was hard and stale. The second time, it was burned on one end. I did not notice until I’d gotten them home, or I would not have accepted them. The service is extremely slow, especially considering that we were the only customers. The woman who makes the sandwiches has no short term memory. She had to ask what sandwich we wanted twice. We had to repeat the four veggies we wanted five times. She stopped making the second sandwich midway and wandered off to start ringing up, although we were clearly together. On the upside, the young man who works there is good. Trevor,(I know his name is Trevor because the woman kept calling him from what he was doing in the back to come and hand her stuff.) came and took over the sandwich making when the woman wandered away. He was quick, polite and could retain information for more than 10 seconds at a time. Pros: Fresh cucumbers and green peppers. Trevor. Cons: Stale bread. Slow service.