Eastern Air Services

We called them at 9am on a Saturday on one of the busiest beach weekends of the summer. They told us they could be there between 11am and 1pm. Eastern came out at 10:30am and our AC was fixed by 11am.
They were also very professional and helpful on the phone.
Great company!

My experience was great. I called three company’s in my area and they were all a week or morr before they could get to me .I called eastern air services and they were there that evening. They had my problem fixed and my unit outside running again within minutes which was great considering I had company coming the next day… I would highly recommend them they were fast .Also the customer service was excellent they were very respectful from beginning to end

We had an excellent experience with Eastern Air Services. My wife and I own a condo in the Flying Cloud (94^th Street, Ocean City) and had tenants in the unit when the air conditioner broke on a Monday night. I Googled a few companies and eventually found Airmasters. I got Airmasters to come out and assess the situation around 9:30am on Tuesday morning. They said the unit was 14 years old and the air handler was broken. They said they could replace the air handler for $ 800 or the entire chassis for $ 3800. (This unit is an Armstrong MagicPack style unit — all in one, with a replaceable chassis that houses the air handler and compressor, but not the heating elements). They said I should do the full chassis due to the unit’s age and the fact that the salt air is rough on these units.
I asked Airmasters to give me a detailed write-​up for what they would do because I wanted to shop it around. Airmasters said they wouldn’t be able to do the work until the next morning, and it was one of the hottest days of the year — so I was really hoping to find a reasonably priced contractor that could do the work same day.
A friend recommended Eastern Air based on a good experience she had had in her unit, so I called them next (this was at around 11:00am). I told them the model number that Airmasters had quoted me, and they quickly worked up a quote and called me back in 15 minutes. Eastern was willing to do the chassis for $ 2,870 — $ 930 cheaper than Airmasters. (Airmasters did, however, include their HVAC maintenance policy which is valued at $ 180 … so really Eastern was $ 750 cheaper net — and I still had to pay Airmasters their $ 90 diagnostic fee — so total savings was $ 660 — but still not chump change.)
But the really great part was that Eastern was able to come out to the unit immediately that day and install the new chassis. The air was on for our tenants by 3:00pm on Tuesday — less than 24 hours after the break — and our tenants’ vacation was saved.
Really please with Eastern Air’s service on this. I felt they were fairly priced, fast, and very respectful of our tenants. That was a huge plus and it saved me a lot of heartache, since I was located 3 hours away when this repair took place.