Edible Arrangements

Beware bait and switch tactics. I used a coupon code for Edible Arrangements that was on their home page. It said «20% off on ANY $ 75+ order». No restrictions, no qualifications listed other than the order had to be $ 75 or more. When I order a gift basket that came to $ 183 and entered the code it was declined with the note «Not Valid on This Purchase». Huh??? Bait and Switch.
Their baskets are very very high priced and the value is not that great. However, it is a nice gift. Just not worth the money or the aggravation of dealing with them. I will not reward bad behavior and this company is a prime example.

I have been coming here for years for celebrations and to order arrangements to lift the spirits up of those I love. Every single time they’ve been helpful, efficient, and provided excellent customer service. I would recommend this location to anyone. Thanks for always coming through for me.

I called this location to send an arrangement today. The person (Tanya) was as helpful as a rock in my shoe. I told her I wanted to send an arrangement and she said «The delivery is $ 12» I then said I want to send one to my sister and she said «Well the price starts at $ 8.00 to $ 250.00». Since it seemed that she didn’t want to help much I just said ok thanks. Since I’m a business owner myself I decided to call back and express how I felt. I told Tanya that I was a potential customer that had called her so that established a need and she did nothing to attempt to help me. I told her she could have asked What size, who it was for, how many people I wanted to serve??? She could have asked something to narrow down what I needed and sealed the deal. She said Thank you! and hung up.
If you want to do business with Edible Arrangements please don’t call this location because they have no desire to help.
I really hate leaving these types of reviews about a customer because I hate if people leave negative comments about my company but I’m always willing to help make the situation better and I gave Tanya the opportunity to make this situation better.
Thanks,
Nikki J.