Belmont at Duck Creek Apartments

I lived at this property for 3+ years-​rent was paid on the first of the month every time. Maintenance is slow (if they show at all) and will do the least amount of work possible to appease you and then leave. The office staff seems nice (although the turnover is very high). Unfortunately I moved in before all of the «upgrades» so when my fridge went out (I had to throw out everything 2 different times) instead of an upgrade they «fixed» mine, same with the stove. The carpet is a cheap as it gets, and the grassy areas turn into giant puddles when it rains so be prepared for filthy looking floors. All of this was manageable but the kicker was move out time. I paid security deposit, $ 300 pet deposit and $ 50 apiece for 3 gate remotes that was supposed to be refundable upon return. I turned in my keys and gave the office my new address so they could send my deposit refund check. After no correspondence for a month I called the office and left a voicemail as well as sending an email-​no response to either. What I DID get is a nasty call from a collection agency demanding I pay an additional $ 250 and some change or my «account» would be marked as a refusal to pay! I asked the «collector» for something in writing showing where my deposit money went and what the alleged charges were for, she informed me that I needed to pay it immediately. I am VERY disappointed that they would be so sneaky-​I paid them on time every time and they repay me by causing me all this frustration AFTER I’m gone. I still have absolutely no idea what they are charging me for but want to clear my name so it is not reported to credit bureaus. PLEASE look elsewhere before you end up like me