ITS Financial Group

This place is just amazing, very professional people that know the business very well. The person that help me do my taxes was Katie she was very outstanding with plenty of knowledge. She answer all my questions and doubts I had and help me out to get the most out of my taxes, I definitely highly recommend this place to everyone.

This place is really an amazing experience. Kiak welcomes my friend and I and gave us a brief overview of everything than I was transferred to Katie. Katie helped me through the tax process and was phenomenal. She was fast paced and efficient. She cares about my time was a people person. Definitely recommend this place to someone who enjoys information and a timely manner. Will be coming back!

Came back in July to amend my tax return from a previous year. Again, exceeded my expectations and helped me every step along the way. Looking forward to coming back this tax season!

I called for a price quote for previous-​year tax services.
Kiak was kind of a jerk: he insisted on leading our conversation through a 40-​minute long sales pitch for a variety of different services I was not interested in and resisted my efforts to keep the conversation on the particular services I wanted. When I finally had to steer the conversation back to my tax situation and whether he was willing to handle it Kiak responded by taking offense.
I found his approach heavy on sales games and not at all focused on listening to or responding to my needs.

I’m so glad I found ITS Financial Group and I know you won’t be disappointed if you choose them for your financial needs. Kiak has been great educating us on our process of obtaining a home loan, and Jennifer has been just as great with assisting us in finding our dream home. I feel confident that ITS provides the best service out there and I’m sure your experience will be the same

Finally got my tax prep report. Katie (associate) was very helpful on things that I have to do. Not the cheapest out there but worth it. Kudos to Tim (another associate) was quite helpful too. Thanks again.

Like most people, started coming here based on other favorable reviews. I’ve done my taxes here twice now and I’m confident to say Kiak knows what he’s doing and keeps up-​to-​date with tax laws. He’s thorough and does great work. Kiak and his staff are responsive to inquiries and I can count on them to keep good records of previous filings. The rate is fair, not the cheapest out there, but I prefer paying a little more to get it done right the first time. I’ve been going to different places to do my taxes over the years, but it looks like this will be my spot from now on.

I went to do my taxes as a return customer this year (2015) since last year I had an amazing experience with them I said why not? Since I am a very busy person and one day I finished what I had to do early and I decided to stop by and see if I could do my taxes that day or I was willing to set up an appointment if they didn’t have time. The guy at the front desk (hispanic guy) show signs of being upset for the simple fact that I didn’t have an appointment and just showed up, I told him that if that was an issue that I could always come back and get them done some other day I also told him that I completely understood if they didn’t have time since I didn’t call in advance but with an upset and very serious tone in his voice he said to wait that he was going to ask Kiak (Kiak is amazing btw) Kiak said to make some room for me since I was a returning client so the hispanic guy came back and proceed to introduce me to another guy who is the person that did my taxes (he was amazing too). While I was in the office Kiak came and say Hi for a minute and even a girl came and asked if I want it something to drink which to me it was really nice of her. At this point I am feeling really good about this place because the owner of the place took some time to say hi and most of his staff was really nice so I was happy with the customer service and with my tax return, I understand most people might find this place a little pricey but honestly Kiak and staff know what they are doing so I believe its worth it. Now what really killed me and made me very uncomfortable was after I was done and I was walking out the hispanic guy in a very STILL upset, cocky, rude and serious voice told me that they don’t take customer without appointment that I can’t be showing up and that next time I need to call IF I wanted to get my taxes done, he also said that I was lucky that they had a little time to take care of me.
For most people that might not be a major issue but for a person like me that works for a company in which I have to provide excellent customer service it means the world and it really made me feel like this guy did not appreciate my business. I don’t understand where all that cockiness is coming from but not even the owner of this business treat me like that guy did and for that I am giving this place 4 stars. Would I go back? Yes, I would but next time I will make sure I go when that guy is not there or at least I don’t have to interact with him.

I normally do my own taxes on Turbo Tax every year (for the past 12 years). I thought I should try a different route this year, so I Unilocaled the highest rated tax office and found ITS, which is only 5 minutes away from our house. Read a couple of reviews and said this has to be the one. After all, thought learning something could be beneficial. Made a phone call to schedule an appointment. Spoke to Sopak, he seemed honest and knowledgeable. My fiancé and I came in today. My experience was very fundamental. Kiak was honest and informative. I recommend anyone looking for a financial wake-​up call/​crash course and genuinely cares about your financial future, to try ITS. Patience is a virtue.

I’m not sure why I even bother to review ITS FG Inc. as everybody else here already gave them 5 ***** hence expressing how efficient, knowledgable, courteous & professional the team is. BUT! I’m compelled to write a review since «Dr.» Tae paid me to do it… NO…OT… ! :~) OK, all kidding aside, when searching for a reputable & professional tax preparer/​EA online, I jotted down ITS but was reticent to choose them as I live ~ 40 mi. away. After careful consideration, I brace myself to obtain the initial consultation. Dr. Tae (as I call Kiak — since he’s a financial wizard who ‘repairs’ most if not all of his customers’ financial mishaps & omissions) came across as a bit arrogant to me at first but as we kept conversing, my instinct as an educated customer :~) told me my 1^st. impression of him was in actuality due to the fact that Kiak exudes such confidence (along with his broad vision accompanied by his vast knowledge and experience) in his quest to assist his customers in planning for a better financial future that’ll reach the ultimate best goal. Incidentally, in the end I find Kiak to be a down to earth guy, considerate, extremely helpful and caring.
I need not to elaborate what he has done so far for my husband and I, as it’s apparent from my 5 moons, ok… stars. I switched this year from a DIY a.k.a. using TurboTax after 21 years to a professional tax preparer due to my desire to seek financial advice as well as preparing tax returns as I’m ready to retire. Dr. Tae has impressed me so during my 2^nd. visit, that I’ve decided to try being his client vis-​a-​vis a merely ‘tax-​return’ customer, also since changes in our financial situations as more complicated.
Our gratitude to his wonderful & kind team as well, the talented Tim who always wins and the courteous Mauro who’s an impeccable dresser… :~); our sincere thanks!
Anyone would be so fortunate to get ITS FG Inc. service and professional help.

I was seeking a financial advisor /​real-​estate agent and I was referred to Kiak. Never in a million years would I thought To go with some one who was not referred by a family member. He put everything in terms I understood and told me the honest truth sometimes we need to face reality in order to go into the right direction. As soon as I walked out I felt lifted like I can breath a little more and this is just the beginning. I left with so much knowledge I hope I can retain for many years. See you soon !

Had to update my review as Kiak and staff really are as professional and efficient as it gets. Any financial question can be tackled by these guys, and they work hard at every return we have ever had filed using ITS.
There was one tax credit on particular that can be used in two different ways, and even though we are not talking about a huge amount of money the team took extra time to figure out my best option in order for me to get the most out of that credit for years to come.
I recommend everyone I know who needs tax preparation help or financial advise for any reason. Thanks again guys, you set the bar higher every time we do business.

I seldom write Unilocal reviews. I frequently read them, but I’m rarely motivated enough to write one. It takes one of two things to actually prompt me to sit down at my keyboard at write a Unilocal review: either an absolutely horrible experience or an amazing, did-​not-​expect that kind of experience. Luckily, it was the latter with ITS.
Normally when I’m ready to do my tax return, I use TurboTax. However, my tax return was going to be a lot more complicated this year since I’m looking to purchase real estate and begin saving for retirement. I decided to turn to Unilocal and look up places nearby – Gardena, Torrance, or Redondo Beach; I didn’t want to drive too far. I came across ITS financial group on Unilocal,and decided to check them out.
Kiak was extremely helpful and left no doubt in my mind that I was going to be taken care of. He addressed all of my concerns – retirement planning, issues to consider when purchasing property, and the best way to handle my finances in general. He explained to me that since ITS financial group works in a lot of different areas, they’re able to catch things other accountants wouldn’t be able to. He took the time to explain to me how his experience in real estate and mortgages would translate into more money for me in my tax refund; it takes an understanding of these areas to know to get additional documents – and more savings – for my tax refund that other accountants or CPAs would normally miss.
I left knowing that my financial concerns were all taken care of. Kiak and his team are thorough and made sure I left satisfied. The customer service here was great, and I was not disappointed.

I was around the area with my boyfriend and he recommended a place for me to get my taxes done before heading back up.
I could not have chosen a better place to go for tax season. Not only did Kiak make me feel comfortable and educate me on the entire tax process, he told me about common mistakes in tax filings. Definitely a breath of fresh air to go to someone who takes the time to teach you and answer any questions you may have. It’s not often you’re able to come out of an office feeling like you just saved yourself a nice chunk of money and learned some valuable lessons on how to keep financially healthy in the long run.
Kiak and his team are absolutely wonderful. They’re patient, knowledgable, professional and give great customer service!
Plus they have snacks! :)

This is my 1^st and probably only Unilocal review.
I came to ITS Financial Group after reading the great Unilocal reviews from other customers.
I will not make this long but it is safe to say that I will not be going anywhere else to do my taxes after experiencing such a high level of customer service from Mr. Kiak and his staff. Not only did they assist me with my tax questions, Mr. Kiak took time out of his busy schedule to educate me in some of personal finances. If you want your taxes or other financial needs done and done well. Come see this business, you will not be disappointed. I wish more business owners had the same level of professionalism as Mr. Kiak does. This is a great business with the right philosophy. THANK YOU ITS!

I moved from east coast almost a year and half now. Last year i file my tax and the person who prepared is not giving me guidance of what to do since I came from other states and i am not satisfied. Good thing I found ITS group and clean it up. Mr. Kiak… thank you. your the best in the west!

Made an appointment to get our taxes done and that part was very easy. Easily accommodated for a Saturday appointment. We were first time customers and didn’t really know what to expect. I am glad that we found this place. It’s a wealth of information that I was not expecting. They went over our past taxes for the past two years and showed us the many critical mistakes that our old tax guy had made. Which is one of the reasons I was looking for a new tax person. What a relief to come here and know things are getting done right. Also they take the time to explain things and get to know your financial situation. I say that because besides specializing in tax services, they are knowledgable in real estate and other financial investment planning. So you are getting more then just good tax service; you are getting good financial planning.
It’s not a place that tries to sell you services that you do not need. They simply offer good sound financial planning advice and really seem to be trying to help. One of his interesting comments was that the general public just doesn’t know enough about financial planning and how to make sure their taxes are being done properly. He shows genuine concern. Which is awesome. Very, very, knowledgable and experienced. And a plus is that he used to be a teacher, so he is very good at explaining and teaching you about finances.
Everyone there is very easy going and friendly. Very professional. The Unilocal reviews are right on the money. He also excused himself a few times to greet clients that he knew by name. That says to me, that he’s truly about building relationships.
It’s very close to my house but even if it wasn’t, it would be worth the drive. I used to drive all the way to Rancho C. before so this was another plus for me.
The time flew by and I learned a lot.
Overall we are happy with the service and recommend ITS to everyone. We are confident we will not just be customers, we will be clients for years to come. If I could give them 10 stars I would!
–Martín C.

So I came in to see what could be done about my tax situation for this year and found this place with great reviews and for a good reason. Kiak helped me to understand more about taxes than I could have found on my own. He started by telling me who he was and about his background and then dove right into what I needed to know and more! If anyone is looking for someone that knows his stuff, you can’t go wrong. Has the credentials to back it up too!

Let me start by saying I don’t write reviews often, and up until now I had always done my own taxes on H&R block online. This year I had a few more assets and wanted to make sure everything was done properly. I got on Unilocal and saw all of the reviews that ITS Financial Group Inc. had. I made a quick phone call to see when I could get in and they took me that day!
This was not simply tax preparation. This was a whole eye opening experience!!! They were able to catch extra money that H&R block didn’t, but more than that, I learned so much about finances. These guys are the real deal when it comes to financial needs. Taxes, brokerage, real estate and financial planning… I really wish I had found this place sooner. You won’t be disappointed!

Tax season arrived and for three years now I have gone to ITS Financial group in Gardena. Why do I keep returning? Kiak and his team are professionals who offers top of the line services. I feel valued and appreciated and as customer, this is what I seek. His team is there to do things efficiently and willing to provide me with their expertise to develop my financial literacy. Educating their customers is a priority, which I find powerful. What makes them unique? They specialize in various financial areas such as real estate, personal finance, investments, risk management and etc… Very soon I will be back to discuss potential investments. Trust and value are two components that allows me to recommend them with the highest of honors