U-Haul in Garden Grove, CA

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Telephone:	+1 714-534-0128
Website:	www.uhaul.com
Address:	13692 Euclid St, Garden Grove, CA, 92843
Nearby public transportation stops & stations:	1.8 miHoliday Inn Express Garden Grove 2.1 miResident Inn Marriott 2.3 miBattle of the Dance
Categories:	Self Storage

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Accepts Credit Cards

Yes

Today

Today	8:00 am – 7:00 pm Closed now
Local time (Garden Grove)	23:03 Wednesday, 11 June 2025

Business hours

Monday	8:00 am – 7:00 pm
Tuesday	8:00 am – 7:00 pm
Wednesday	8:00 am – 7:00 pm
Thursday	8:00 am – 7:00 pm
Friday	8:00 am – 7:00 pm
Saturday	8:00 am – 7:00 pm
Sunday	9:00 am – 7:00 pm

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6 reviews of U-Haul

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Kelsey L.

Place rating: 1
Fountain Valley, CA

WORST customer service I’ve ever experienced in my life! Please heed my warning.
I’d rather take my time and money elsewhere. Dealing with the unprofessionalism of this location’s owner is not worth a truck or your time.
Waited a good 30 minutes outside the U Haul office. Finally when the guy comes over, he looked super sketchy and on drugs. He doesn’t even apologize for having us wait and was very rude to us. Another customer was also waiting to drop off the keys and truck.
He rudely asked us for our information, and he made it seem like we were interrupting his time.
Called U-Haul’s customer service phone line, and they were able to give us a refund.

Eric C.

Place rating: 1
Garden Grove, CA

I reserved a rental truck a month in advance with some equipment I need. To my disappointment one of the equipment I need (dolley) which I needed the most was not available. I was so upset I was referred to the fairview location and and took me an hour and so to get my truck rental. This place is a mess in the beginning and the guy is so rude he doesn’t even apologize to what happened. No care for customers service I will not do any business with location at all. Not recommended! !!!

Daniel P.

Place rating: 1
Garden Grove, CA

This place is trash. As soon as I walked in I could see it was poorly organized and the worker/owner didn’t care about the appearance or service of his business.
It doesn’t seem that difficult to offer good customer service and superior quality for services provided, yet business and business owners like this U-Haul location continue to not care.
My biggest argument was that I was given a truck with ¹⁄₈ of gas missing from vehicle when the owner said it was full. It was my fault that I didn’t bring it to his attention immediately.
I do not recommend.

Angel D.

Place rating: 5
Costa Mesa, CA

Awesome service… Billy and his brother are friendly, and give excellent service… Every time I needed a truck, they were always available… I highly recommend and suggest this place to anyone…

Tina V.

Place rating: 2
Westminster, CA

Terrible customer service!
The 1^st lady I got a quote from was nice. That’s the only way this review has a 2 star. Then I called again but got a man who was making noises (like coughing up lougie?) into the phone with his mouth and on top of that when I said there’s a lot of noise in the background which made it hard to hear him clearly, he said it’s not my fault it’s your fault (blaming me). Who blatantly blames the customers? I’m Renting a truck else where!

Alex M.

Place rating: 5
Carmel, CA

We just rented a truck today and the whole experience was excellent. Friendly service, equipment in perfect condition, very reasonable price. Couldn’t be better. Alex

U-Haul

Garden Grove, United States