EXO Mobile RV Service

Man these guys are really good at what they do.
We were in a bind and they came out same day to fix a problem on our generator.
Diagnosed and repaired problem quickly.
Turns out problem was under warranty from manufacturer. Thanks guys!
Made some other recommendations and set up another project with them!!!
Very satisfied!

Update: I am updating this review to state that after weeks and emails I received my paperwork in the mail. I spoke with Joe and he said there were some health issues relating to why I didn’t get it sooner. I will say this; the work Joe and Rob did on my RV was very satisfactory. So I have updated to three stars for the quality of work done on my RV.
I had my awning motor replaced on May 11, 2015 by EXO and asked to please leave me the paperwork on the motor (afterall I paid for it). They said they would but left with it. I assumed it was by accident so I called both cell phones and sent a text asking to please drop it by. This was done shortly after they left my house but no reply was received. I received the «PAID» invoice by email that afternoon and sent a reply asking about my paperwork for the awning motor. I received a call telling me it would be sent in the mail. After waiting 1 ½ weeks I sent an email asking about it, no response. I waited another week and sent another email in case they didn’t receive the previous one, no response and no paperwork in the mail as promised. When they had to order the motor for my awning I receive a call asking me to send a check for the part to them. I put the check in the mail that same day and they said they received it the very next day. I kept my part of the deal but they have not. I am extremely disappointed in the lack of customer service by EXO.

Rob and Joe are personable and really know how to fix RV related issues. The hydraulic jacks on my Class A motorhome were in a major failure mode and would not lower to the ground. Several trips to the selling dealer only fixed the jacks temporarily. The jacks would get ‘fixed’ and then not lower once I went camping. Eventually, hydraulic fluid spilled everywhere and the hydraulic lines burst away from their fittings, creating one huge mess.
Joe and Rob analyzed my situation. They procured new heavy-​duty hydraulic line fittings and related parts and got these jacks working flawlessly, time and again.
They take pride in the job they do.
These guys are good; real good.

Great guys to work with. Very happy
Don

I had them come out to the camp ground to fix my motorhome. They fixed even more than I had asked for.
I liked them so much that I had them replace three topper covers which took another service call.
I couldn’t be happier and will recommend them to anyone I meet that needs help.

These people are crooks! They charged us $ 50 to come out? Even though they got the job. $ 100 to DIAGNOSE the problem, which we had already found, and told them exactly where it was and what was wrong! Then they showed up late on the day of repair 11:00, had to leave at 5:00 as the facility closed up (6 hrs) Came back the following day to finish up! put the shower back in (30 minutes job) Called us at 9:30 to come pay them for 8??? hours at $ 100. They are was too expensive for my pocket book! Will NEVER USE THEM AGAIN!

Rob and Joe of EXO Mobile RV Service are the best! Skilled, professional, attentive, reasonably priced and HONEST! Even though I owned my Class A RV for over 7 years, I never became very proficient in fixing issues that always come up with these rigs (I’m going to play the «but I’m a girl» card on this one). So I have to depend on the pros. Happily, I found EXO.
In getting ready for a big annual road trip, I discovered the generator was suddenly running really rough. As soon as I called EXO, I could tell they were different. We set an appointment for just a day or two later (they can come to where your RV is located) and not only were they right on time, they quickly assessed and diagnosed the issue and provided a full explanation of their recommendations and full disclosure of the cost of parts & labor. A few days later (they had to order a part), they came back, installed the part in a flash, tested it and the ginny was purring like a kitten again.
But that’s just the first part of the story… Cut to a few days after the generator service call. I notice a large puddle of water under the rig. Oh dear. I’m leaving for a 2 week journey in days! I call Rob and Joe again. They arrange to come out right out. After checking all the usual sources, crawling under, and looking inside the RV, they quickly discover the issue. Luckily, it’s only a cracked PVC pipe from the water pump to the bathroom area. They fix that on the spot!
I’ve worked with other RV service providers and EXO has them all beat in customer service, turnaround time, convenience and even price!