I twisted my ankle at work and my insurance recommended this physical therapy location. Dr. Bien has been extremely friendly and welcoming. I can tell that he has been in business for over 20 years. Besides focusing on therapy, he also offer acupuncture services too. He is great at conversations making me feel comfortable at his place. The wait times don’t seem long at all, he is very flexible with his appontmwnt times. A few times I was late due to traffic but that didn’t affect my appointment time from others. Another review will probably be needed for the final verdict to see if the therapy was sucessful over time. Fyi he has two locations and he is available Monday, Wednesday, and Friday at OC location. His other office location is in LA.