Lash Moi

Eyebrows look fantastic thank you so much Julie Lash Moi. I highly recommend this procedure if you are like me, tired of filling your eyebrows in with powder and pencil. The special that is going on is truly worth it and will save you in the long run. Julie is a professional and knows exactly what she is doing to achieve the look you are seeking.

Excellent service! Lash Moi is very professional, the boutique is gorgeous inside, the staff is friendly, and they go the extra mile to make sure your services are done correctly and to your satisfaction. The staff is extremely knowledgeable and Lash Moi has great hours! Definitely recommend!

I got the permanent eyeliner done on top and bottom and love them. I personally want them thicker and darker, so after a year I made another appointment. The prices did increase, but that is expected in a growing economy, and though it was a sticker shock, I completely understand. I love my eyeliner and love the work Julie did to them. She was kind and informative and really takes the time with me to go over everything and to make sure I am happy.
Her front desk staff are in need of a bit of training. When I got them done I missed the part that the initial touch up should be within 4 – 6 weeks. I thought I heard Julie say anytime after 6-​weeks (my mistake) — I had to change my appointment due to a conflict and when I called and explained this to the receptionist, she let me change it and at that point I was 10-​weeks out. Julie informed me when I arrived that I should have come sooner, but if that was the case, I wish her front desk staff would have reminded me, and I would have had no problem making the change to closer in to the original application of the eyeliner. The new front desk agent (male) is learning, but still has some things to learn. I called (now a year later to make another appointment for them to be darker and thicker for my own personal need) and I asked the guy to make an appointment for this and asked what the cost would be — I explained that it’s been a year and I had them done with Julie and just wanted them darker and thicker. He told me that I HAD to come in for a 15-​minute consultation and at that time Julie would provide pricing. So I got off work early and drove down rt. 3 at 5pm to make the 5:45pm appointment (anyone who travels rt. 3, at rush hour knows my pain in this!) just to have Julie look at my eyes and tell me to make an appointment for a 2-​hour slot (this all happened in 10-​minutes from signing in to meeting with Julie to setting up an appointment). I was super upset that I had to leave work early and drive on rt. 3 for 45-​minutes and then drive back home in another 45-​minutes of traffic. That was the only sour part of the whole eyeliner experience, was I felt my time was wasted and that he could have just made my appointment for the touch-​up and if he did not know the price, the professional thing to do would be to let me know he would check with Julie and call me back or have her call me back, working in the customer service business myself, I do not always know the answers, but this is what me and my staff do when they do not know an answer. Otherwise I am completely satisfied with Julie and her work!
Thank you!

Julie the owner at Lash Moi reached out to me a couple times after my last very disappointed review. I really do appreciate her efforts it shows how passionate she is about her business and how she actually cares about her customers. After 4 MONTHS she still contacted me and allowed me to come back in for a new set of Mink Moi’s. She explained to me why my lashes might have been falling off and why i got a bald spot. She also explained to me how to take better care of my lashes and how longer lashes weren’t suited for me. I was a little upset because I love dramatic long lashes but I totally understand that you can’t always have what you want, especially if you want to keep your lashes healthy.

**EDIT* Update 05/​17/​2015*
It’s been 3 days since I’ve gotten my lashes done by Julie and I have had 30 lashes fall out already. None of which were attached to my actual lashes. My lashes at this moment looks like I’ve had them on for 3 weeks and are ready for a fill. It should not be this sparse so soon. Even the lashes that I had redone the second time last year have lasted longer than this. Julie was very nice and accommodating but sadly, I just don’t understand why this is happening. I followed ALL of her guidelines. So unfortunate that it didn’t work out :(Definitely NOT worth $ 400!!! **
After Julie saw my review on Unilocal,she reached out to me and generously offered me a full set of Xtreme lashes (the most expensive) free of charge. I just came back from my appointment with Julie and my experience was much better. Not that it was bad the first time. She carefully explained all the variables and care tips that go into lash extensions. I also appreciated that she upgraded me to Xtreme lashes instead of my previous Mink Moi lashes so I could compare and see if there is a better retention. Lashes came out looking very natural and pretty — I am very happy! I hope these lashes hold up better than the previous set last year. Thanks again, Julie!

Lash Moi is absolutely awesome! I have been a loyal eyelash extension client of Julie’s for over 6 years and just love, love, love my lashes. Recently, during my Xtreme lash fill in appointment, I asked Julie if I would be a good candidate for permanent eyebrows. She explained the permanent eyebrow tattoo procedure to me in detail and showed me before and after photos of several clients. They looked so amazing that I immediately booked my permanent eyebrow tattoo appointment for her next available opening. I could not be more impressed by Julie’s outstanding technique. My eyebrows are beautifully shaped and very natural looking.
The entire Lash Moi experience is wonderful. From the moment you enter the very beautiful and chic salon, you are truly pampered with world class customer service. Julie and her talented team are highly trained professionals providing outstanding services.
Lash Moi is truly the BEST! You will be delighted with your service

Let me take this opportunity to express how happy I am, when I discovered Lash Moi in Croton MD. I’ve been going to Lash Moi since April 2014. I was nervous as first, with only having one other person doing my lashes in the past. When I tell you how pleased I am, I can shout it from the roof top! First of all, the Salon is top class, the staff is always always warm and friendly, and the products and service are grade A!!!
I’m a avid weekly goer to get my lashes done. I get many compliments as they look so natural looking! I recently took the bold step and got permanent eyebrows and I love them!!! It’s amazing what Julie and Staff have accomplished. Kudos and Job well done guys!!!

I’ve been going to Lash Moi a little over a year. The ambiance is perfect, the staff is very welcoming and professional, and their services are perfection. I do not see myself going to any other salon but Lash Moi for my brows and lashes. They also offer an array of temporary, semi-​permanent, and permanent cosmetic options. Every person that I have seen walking out of there, including me are a true testimony of how amazing they are. You really have to go and experience it for yourself. Lash Moi has my business any day.

I’ve been going to Lash Moi since 2011. I started at the Bowie location and also go the the Crofton location since it opened. Julie and Emily have built a fabulous business! Lash Moi provides an exceptional customer experience: the serene environment, professional staff, quality products and outstanding service!
I started with lashes and recently got the permanent eyeliner. My next scheduled service is for the permanent eyebrows! Julie’s advice during consultation is always on point! I trust her expertise completely!
I’ll never go anywhere else! Lash Moi is the gold standard!

I really try to avoid giving negative reviews, but I feel very strongly about this. If I could give Lash Moi zero or a half star, I would.
First the good: the salon is lovely. Very stylishly decorated, quiet and comfortable. I wish I could say something else positive.
I’m a long-​time user and fan of extensions. I KNOW what I’m doing, how to wear them, how to take care of them, and what’s to be expected.
I got a full-​set (excluding bottom lashes). The service was done in a much shorter time than I’m used to. (First warning sign) Even the most experienced lasher would take closer to 90 minutes for a full set. Julie was done in less than an hour. When I looked in the mirror, they were very pretty and I was pleased with the look.
When I went to check out, the charge was $ 450 dollars. I paid it because I felt it was unfair to argue after the work was done. This kind of pricing is OUTRAGEOUS. Probably the highest I’ve seen for full sets is around $ 200-​ish (without bottoms.) I typical pay less closer to $ 150 before tip. So basically, a full set cost me three times what I’ve paid. Feel so stupid and like a chump.
Within less than 12 hours, I had lost 7 lashes in one eye. That’s a completely unacceptable retention rate. It’s important to note, none of the lashes that fell off had my old lash attached. For you newbies, properly applied, lash extensions stay on until you own lash has lived its natural life cycle and sheds. Occasionally a random lash with fall out here and there, but for the most part, the lash is on there until your own lash is ready to go. Seven unattached lashes in one day means they were not applied correctly.
I’m not at the two-​week point yet, and I’ve barely any lashes left. This is appalling at regular pricing, but completely unacceptable for an expert charging Hollywood Celebrity prices.

I recently got my permanent eyeliner done by Julie. I Love my eyeliner! The setting is so nice, clean– very relaxing. The procedure was quick and easy– no pain. I’ve also gotten my lashes done there! Love Lash Moi!!!

I have been getting my lashes done for about a little more than a year now and i must say I’ve taken them off and i just had to get them back on. i LOVE them way too much! Natalie does mine and i will only go to her, she’s the best! I’ve tried other places and other people it’s just not the same! she’s so sweet and very honest. if she thinks a certain look wouldn’t look good she will tell you.
first she puts these pads under your eyes and tapes them down so they don’t slip or move. the pads (i think) are for under eye bags etc kinda like cucumbers i guess haha but anyway then you close your eyes and if you’re getting a full set it takes about two hours but refills take one hour.
i go in every two-​three weeks, sometimes i wait longer if i take good care of my lashes. she puts just the perfect amount of glue and doesn’t look clumpy or like my lashes are doing ninja moves!
you should call to make an appointment always.

Only had one appointment so far — new mink eyelashes — but I loved the place! Natalie was my tech, and she is smart, polite, honest, friendly, and realllllly good.
The place is cool looking. Kind of a clean, hip feel to it, like an upscale boutique clothing store like you might find in Georgetown. Cool vibe.
Front office staff all friendly and they all have the most gorgeous lashes hahaha.
I LOVE mine. Can’t even feel that they’re there — and I got very long, very thick set. Mink is very light, so I don’t feel them at all. I’m pretty excited, this is funnnnn.