Silverleaf’s Seaside Resort

this place suck they make you go in a contract with them. at firsts everything is nices went you there them they never have a spot for you to make a reservation for you and you check online and nothing either don’t invest your money in something you can’t use it make no sense.

I’ve never heard, seen, or cared for Silver Leaf Resorts. However, they somehow got my phone number and call me AT LEAST 8 times a day despite me telling them to lose my number. SOOOO pushy

I stayed here for a few nights Memorial Day weekend because the timeshare was given to my husband and I by a friend who could not use it. I already knew it was not going to be beachfront so that was not a huge surprise. We stayed in a nice 2 bedroom unit on the 3^rd floor. I felt the accomodations were nice and clean and do not have any complaints about that. However, I do feel I need to mention 2 things. First: the complex does not have a hot tub. What «resort» do you know of that does not have a hot tub? My husband and I are kind of hot tub junkies so we were extremely dispointed by this. Second: They tell you that check-​in is 4 pm. We got there a little early and was told the room was not ready. No big deal since we were there early. We killed some time by playing their mini golf. We walk back in at 4:20 pm thinking this would be more than enough time for the room to be ready and they said it was not. They could not give us a timeline in regards to when it would be ready and did not apologize. To be honest there really isn’t that much to do at the resort because it is on the far West side of the island. We kept going back every 30 – 45 mins for a status update and we were told the same thing. Finally at 6:30 pm the room was ready. We were bored stiff and super annoyed. They did not even apologize for the 2 ½ hour delay. To be honest, give me at least an apology. If someone would have simply acknowledged that it took them FOREVER to get the room ready, I would feel much better about the situation. It ruined our night because we had plans to go out to dinner and check out the town, but by the time we got settled we ended up getting take out pizza, rented a movie and stayed in our room. This will go down in one of the worst customer experiences I have ever had.

First time visiting. We used our bonus time since we were off on Monday. We tried getting in during the summer, no days seemed available. Nice ride out. We thought that we had passed it because the road travels from Galveston to Jamaica Beach and then back to Galveston. The property was well manicured. He staff was friendly and a course we interacted with the hospitality person. After we finished our hospitality «no we don’t want to upgrade dance», we talked to the concierge about local discounts. She had a lot of information on restaurants and attractions. She also sold discount tickets to Galveston attractions.
We walk into our room and were immediately impressed because we were expecting a weather beaten room. No such thing. The rooms looked clean and smelled clean. The rooms were bright and large. The furniture looked fairly new and unused. All the jets worked in the mater tub. We were very impressed with the facility. If we can get in before the summer break, we will be back.
Stayed January 2015, traveled with family

It is a nice retreat to take a few days to unwind and remenes past time. Beach is not crowded, nice restaurants, good food. Relaxing place

Beware,
First off, My wife is a Hilton Honors Member and the Hilton properties are at least 4.5 star establishments. so I am biased. (Yes, Hilton has is own drawbacks)
FIRST IMPRESSIONS
Here’s my review. First off, all you have to do is Google Silverleaf Resort properties in Texas and you’ll see all the reviews. I concur. The properties are not luxury. I give them 2.5 stars out of a 5 star hotel. More like hotel rooms. The Galveston Seaside resort was dirty and did not have beach views. The sales people are very very very pushy. I didn’t buy. However, I will say if you have a family, do not make boat loads of money and need a week long family vacation every year, I can really see the value. I read where the properties are not the nicest and the amenities are on the low value side. The properties are packed and hard to get into. This was my impression too.
COSTS
They started at $ 15,500 + $ 48.00 a night which gets your family a week long vacation in a Texas Resort and weekend getaways. It was a decent deal. I got them down to $ 9,500 and nothing extra per night. So if you’re going to do it. Make them go down as low as possible. Of course, you pay in monthly installments (approx. $ 100) after $ 800 down. Make sure you know what you are buying because there are very tricky conditions to each contract. Also, I’ve read where they bombard their members with constant upgrades and phone calls.
HOW I ENDED UP GOING
My wife an I were at the Texans 2^nd pre-​season game at NRG stadium and came across a booth advertising *timeshares in Texas. We thought it would be nice to have local resorts to go to in Texas. Hilton Honors only has a couple Texas resorts and they are large affairs.
Anyway, I had to pay $ 40 dollars when I signed up for the presentation. Why this wasn’t read flag to me, I can’t say. I guess I just wanted to see the properties. They say they’ll pay you back plus give you a $ 100 restaurant card. Well the $ 40 is a credit card which I have yet to get to work and based on reviews the restaurant card will only work at select restaurants. If I get don’t get my $ 40 value out of the card, I’ll update this post.
SUMMARY
Read all the reviews and the 400+ complaints at the Better Business Bureau. If I had, I wouldn’t be writing this review.
Since I wrote a bad review, go to Shykatz in Galveston. Best restaurant for Breakfast I have ever eaten at in the world.
*They don’t call themselves timeshares. They say you own the property with a deed of trust. It looked the same to me. You can’t write the mortgage off your taxes

5+ Hours later… SUCKER!!!
If you are looking for a free vacation they offer or free gift card, skip this presentation because that’s not what it is at all. This is a several hour sales attempt with broken promises given. The vacations you have to put deposits down first and most review are not good ones. The free gift cards are nice but you end up spending so much more then you get for them.
Yep, I am one of those people who falls for the free stuff. Last Nov 2013 I was talked into being sold a time share with Silverleaf Resorts. Well a few days ago I got a call asking for me to come into the Seaside Resort in Galveston for a yearly overview (sales attempt) I had not been to the Galveston resort and thought it be nice to get the $ 100.00 gift card and see the facility. The 90 presentation appt was made for 2:30. We arrived and checked in at 2:39 and was offered lunch. The kids ate meatball subs and hot dogs, and they had tea and lemon aid to drink. I would say within an hour we were seen by the Member Services Representative. After a tour of the Lodge units and the beach area (skipped Presidential units) we returned to the office area to take about what they had to offer me. They were trying to sell me an upgrade on my current time share. Well its now 4 hours later and the kids are restless. They were able to go play golf and air hockey but missed out on much beach time I promised them. The office had a broken window that did not shut completely and made the room warm. If maintenance does not fix maters in the main office in timely manner, I can only imagine how fast the rooms get fixed. I didn’t want what he had to offer so they get a sales manger in the office to help push you into buying something. I ended up getting better time share and it only took 5 ½ hours to do so.
I would say to keep away from the sales people if you are visiting as part of RCI or other vacation package and not time share purchase. As for the resorts themselves, they look nice and seem to be a good deal.
Seaside resort tour was nice, and the beach looked good compared to some other parts of Galveston. The resort is across the beach from a public beach access point it is not the resorts personal beach area. Its best if you use a car to cross the street as there is not a traffic light and not a true cross walk to get from the resort to the beach. If resort was to push city officials to put up a light or cross walk it would be a lot safer to cross to the beach without transportation. Also recommended they get some type of van to transfer people from resort to beach area and back. Another thing they are missing at this resort is an out door rinse off area. A lot of other places have outdoor showers. I think his would offer residents somewhere to clean up before entering the pool area or returning to the rooms. We all know how hard it is to clean sand out of a house and I am sure this would cut down on the time needed for house cleaning to clean up a room in between guests and could only imagine the damage the sand can do to the pool.
This review will be on several sites as well as sent to corporate. It is very important for you to see you weak and strong points as a company and for other purchasers to see what is truly offered by your company. You should find a way to reward your tie share holders who write reviews, and inform you on matters that need to be addressed.

We had a great time staying at Seaside with plenty of room for 3 people. The Seaside beach actress the street is a bit more clean then the rest of the beach. They clean most of the seaweed off in the mornings. The rooms are nice and but still has very thin walls and the couch looked like it was 20 years old. I had to put a blanket over the sofa before we sat on it. It was a green color that has black stains all over it and a big stain right where someone had their nasty head for what looks like a month. They really need to update the furniture but other then that it was very nice.

Ha ha ha what a joke. We listened to their 45 minute really 3 hour spill. The rooms were ok nothing spectacular. They wouldn’t let us go. We already have a blugreen timeshare so I just wanted my freebies. If you are interested in buying a timeshare hold out keep dying no. The price was hard to pass up. 5000 for a week a year with open dates. It was crazy. No maintenance fees. When we finally got to our freebies we didn’t end up using any. I wanted the great wolf lodge but it was shady. You redeem your voucher they say they will mail you a letter then you have 2 weeks to send a check. Letter never came instead an email that went to my junk folder. By thd time I found it I had a week to get them my 114.00. Check for two days. It just didn’t feel right so I marked the whole experience up as a learning lesson. If I ever want another timeshare I know the game keep holding out. Don’t count on the freebies.

We wanted to go to Galveston anyway, so why not give up 90 minutes to get a cheap weekend? Why not, indeed.
We arrive at the Seaside resort. It’s across the street from the beach. Hmm.
You know when your wife says, «Two more minutes», and it’s more like twenty? The sales team here uses the same math. Our 90-​minute visit was almost three hours.
Here’s the interesting part — the basic interview which is designed to make you see the benefits of a timeshare didn’t work on us. Every one of our answers was wrong. Do we go to the same place for vacation? No. Do we spend too much on vacation? No. Do we want the convenience of our own kitchen? Hell, my wife doesn’t cook at home.
So, bad fit. No harm, no foul.
However, this does not stop the salesman. Every time we would give the wrong answer, he would chime, «Exactly!» and go to the next part of the script.
«We don’t hunt, camp, fish, hike, walk, swim or do any other activity you have here.» Salesman says, «EXACTLY!»
“We don’t see the need to save money on vacation by only going to a limited number of places.” Salesman says, «EXACTLY!»
There are no elevators in the living areas. Luckily, there is one to the sales office. My wife has a bad back, so stairs are an issue. I asked, «Isn’t that an ADA issue?» The salesman promised to check.
There’s a new resort expansion going on. «How many units do you have now?» The salesman promised to check.
We said «No, thank you.» He went to get a manager. Then, he told he manager all that was keeping us from buying was money. After I cleaned up the pieces from where my wife’s head had exploded, I explained it wasn’t price, it just wasn’t for us.
We were offered an existing timeshare where we could get in on an earlier deal, but that just meant some poor sucker was trying to unload his timeshare and didn’t have a buyer. Exactly!
So, it was an illuminating morning.
Don’t go unless you want a timeshare — since buying may («may») shut them up. The only exception is a struggling comic who needs ten minutes of material on high pressure sales tactics.
Exactly.

Awesome access to the beach and yet a retreat away from the hustle and bustle from being in Galveston… Luv that my deeded week is here in Galveston

June 14, 2012 — We’re 30 minutes into our «90 minute» tour. So far it’s consisted of watching America’s Funniest Home Videos, popcorn, and lemonade.
Now 4.5 hours in to our «90 minute» presentation and finally getting our gifts.
The long and short of it is this: high pressure sales tactics, lots of ‘mark downs’ and ‘special deals’ if you’re at all saavy about time shares, but who the hell wants a timeshare in Galveston, TX?

A few things to remember: always get a 3^rd floor room! The stairs will be exhausting but well worth it when it comes time for bed. If you end up on 1^st or 2^nd floors, just hope there are no kids or drunken adults above you.

I got sucked into a timeshare meeting here. They said it would take 90 minutes and it took over 4 hours. The salesman was really nice, but the «closer» was really pushy, insistent, and frankly rude.
While I am sure this would be a nice place to stay, DO NOT attend a timeshare meeting here. They sucked in a lot of people who were not intending to buy a timeshare because they offered an 80 dollar giftcard. It was not worth the time for the $ 80. Moreover, the person who set up the appointment asked me for a «deposit» of $ 20 that I was never given back. Basically, I paid them 20 to waste my time.

This place gets an A++++ from us! We stayed here back in 06′ before Katrina. Our close friends let us use their timeshare, but the staff treated us as if we were part of it too! It was beautiful. Everywhere we went there were tons and tons of little froggies, so cute!
The staff was friendly and knowledgeable about the fun activities on the island. We were offered a free breakfast and lunch for staying here each day. We stayed a week.
It’s minutes away from the beach but just far enough to have peace and quite. The rooms are set up beautifully and the one we were in could sleep up 10 people! We had two rooms and two kitchens, a big living room and even a washer and dryer to take care of laundry. The entire kitchen was set up for us. So awesome!
This is the sort of place that everyone should be staying when they are gone for at least a week’s time.