This is a smaller BBW store, but it is well organized and has a solid management staff running the store. If you do not see exactly what you are looking for, then ask any of the associates and they can point you in the right direction. They seem very understanding of the business at the store. It gets a 3 because it is in Gainesville which is just a pain in the ass to get to, sometimes. Also, if you are coming from Atlanta and going to Gainesville, you have passed at least 4 other BBWs to get to that store. But, if you are in the Gainesville area, then by all means, visit this beauty supply store and have your fill of lotions and sprays and travel push product.