I just purchased a new computer to run my CNC plasm cutting machine. I was a little worried about purchasing it since its not a «big name» in computers, but I was pleasantly surprised at the quality and knowledge of their employees. They would get 5 star if not for a small problem. After I got it home and set it up, I discovered it had a different operating system then what was on the label. So the next day and a 30 mile drive, I returned and actually had a better operating system and they did not charge me for it because it was their mistake. They even resolved a software issue from a program I had installed at no charge. I don’t think you would get that kind of service from the«big name». They will get my business again.