Serenity Springs Counseling & Wellness

Specialties

Posting a review of our services is your right as a client and it is entirely up to you to decide whether you wish to write a review. However, we gently discourage clients from posting reviews of our practices for the reasons below.

1. It is unethical for us to solicit testimonials from our clients, past or present.

Since you may decide to return to therapy with us at a later date, we do not request testimonials from people who have ended therapy with us.

2. Unlike other business owners who may respond to their Yelp reviews, as mental health professionals, we must provide confidentiality to our clients. This means we are restricted from responding in any way that acknowledges whether someone has worked with us. Thus, we do not intend to respond to any reviews.

3. Each of the therapists at Serenity Springs are independent entities. As such feedback should be directed to individual therapists so that they can respond appropriately.

History

Established in 2008.

3. We hope that if we work together, we can discuss your feelings about our work directly and in person. This may not always feel comfortable, but the discussion of positive and negative reactions to the process can be an important part of therapy. If it is simply a matter of poor fit, we are happy to help you find a therapist who is a better match.

4. If you still choose to write something about our practice on Yelp, remember that this is a public forum and you may be sharing personally revealing information with a wide range of readers. To preserve your privacy, consider using a pseudonym that is not linked to your regular email address or friend networks.

5. If you believe that we (or any licensed mental health professional) has done something harmful, you can contact the appropriate state licensing board and make a formal complaint. This can help protect other consumers of therapy services. Be aware that details of your therapy may come up if there is a formal investigation.

Meet the Business Owner

Rob R.

Business Owner

Serenity Springs is a diverse group of independent counselors, therapists, and psychologists. We aim to empower people to deal with the array of challenges that life throws their way.