Went in at 2:30 am. My plate were dirty with strawberry jam. The waitress never refilled our water glasses, even when we placed our empty glasses at the edge of the table. The food was dry and tasted worse than any other Ihops In the area. Our waitress was really passive aggressive towards me and my friend.
Lizzie H.
Place rating: 2 Frisco, TX
The food is always late and it always smells like dirty dishwater. The manager stood at the booth behind us talking for 15 minutes while our waitress told us the kitchen was backed up. Partial orders came out. I had to sit and wait while the rest of our party got their food. If you aren’t in a hurry and aren’t very hungry then come here.
Shannon S.
Place rating: 1 Irving, TX
Believe the other reviews because they are correct. First off our server Kaiden was a «Trainer» which means he is responsible for training all the other servers. We ordered coffee with cream and Splenda. The servers first question was how does the packet looks because he doesn’t know which is which. We were like the it’s the ones in the yellow packet. Needless to say he got that right. We continued to order our food and when it came out everything was cold. Even the whip cream on my waffles was melted. REALLY!!! So we called our waiter«Kaiden» to provide us with warm food and he walked away. This was totally bizarre… We then asked for the manager and explained our food issue and he went back and provided us with new food but unfortunately this too came out incorrect. So my final conclusion is from the management down this place sucks
Dani G.
Place rating: 1 Frisco, TX
If I could give this place negative stars, I would. This was the worst IHOP restaurant I’ve ever been to. Came in at 12am after work with my boyfriend and immediately wanted to leave. The host was extremely rude and legitimately said, «I’m off the clock and want to go home,» before seating us. There were employees yelling and screwing around in front of customers as well. We sat at a table for at LEAST15 minutes, with servers literally standing on the floor and STARING at us before even getting a drink order. Also, the drink order wasn’t even from a server, but from the manager, who seemed to be the only one doing work. Yes, it was, «late,» and they probably wanted to go home(even though the night/early morning shift had just started) but I work in the service industry as well and for me at least, it’s unacceptable to let someone sit for 15+ minutes without a DRINK order. The employees/management here should be embarrassed. Don’t advertise being a «24 Hour,» restaurant if you can’t even get your employees to do their jobs after 11pm.
Tom M.
Place rating: 4 The Colony, TX
Order the spinach and mushroom omelette with grain pancakes, hollandaise on side. Add cheese. Massive side of bacon. Go for it. I won’t order anything but breakfast at IHOP. So I’m always happy here. Went after EdgeFest and was happy to find this. I kind of expect sticky tables so I get water, dump some on table and wipe it off. Ask for a new napkin. Eating at IHOP is a group effort. You do bear some responsibility for a good experience.