Doctor Quickfix

— Poor organization.
— Poor communication.
— Poor customer service.
— They lost my daughter’s phone and have not replied to multiple calls and emails.
— Doing business with Doctor Quickfix has so far cost me over three months and $ 250.
— I strongly recommend against doing business with this company.

My wife cracked the screen of her new HTC 8X. It was sent to Dr. Quickfix for repair.
Dr. Quickfix replaced the screen and shipped the phone back to us, They were very responsive. A week or so after receiving the phone, my wife indicated it was dropping calls and had poor reception. I have the same model and was not experiencing any issues. So I tested it and found dropped calls and poor reception. I contacted Dr. Quickfix who stated nothing they would have done would result in that behavior. As a side note, all the sites that show how to replace the 8X screen state as one of the first things you do is disconnect the antenna. Dr. Quickfix requested I send the phone back to them with the SIM. Per FedEx the phone arrived ⁴⁄₅. Both my wife and I have sent e-​mails and called numerous times. There has been no response. So I am out $ 190 and a cell phone.
Dr. Quickfix also has not responded to the local BBB inquiry.