Shi Nails & Spa

GELS are chipping at the top after 1 day and there is a ton of bubbles all throughout the polish. I do not recommend this salon.

The facility itself is nice. They accepted me immediately as a walk in, but I was turned off at how rudely the manicurist’s treated their receptionist. I had a gel pedicure and my nails were filed unevenly and I’m left with rough edges where there is polish on my skin. It was a total of $ 40– for the basic spa pedicure plus an extra $ 12 for gel.

Again top notch service! Angel and Frank are on their A game!!! We love it here! The manager Ken is a great guy who really wants you to have a positive experience with nails you’re happy with!

I came in for a Pedicure. I will never come back to this place. I thought that since this place is in Riverpark, they would have exceptional customer service and be a great experience overall. But i was wrong. To begin, they have poor customer service. The décor and colors are tacky. There was no music. They talk amongst each other in their native language and laugh, making me feel uncomfortable. I was asking questions, but was unable to get answers because apparently no one there knows english! I asked for their signature «shi pedicure», ($ 52) but there was nothing special about that pedicure. My Pedicure took 10– 12 min from start to finish. I was left confused and ripped off. It was way OVERPRICED! And on top of that they charged $ 5 dollars to add shine to your toe nails. (When most places, it is part of the pedicure) Ridiculous! I was not at all happy or satisfied with my results. I would rather go to the bad side of town to get a cheaper and better pedicure. I seriously do not recommend this place to anyone, not even my worst enemy. If there are any good reviews on here, they are probably fake reviews from their family members that know English.

My sister and I made an appointment, I was seated immediately but my sister waited half an hour and still didn’t have anyone doing her nails. She didn’t end up getting her nails done and my gel pedicure looks terrible. The color isn’t even at all. They apologized for my sister not being attended to, but overall the experience was unprofessional and very negative. $ 40 for a bad pedicure was not worth it

I was extremely skeptical and nervous about coming here after reading these reviews. My boyfriend gave me a gift certificate so I figured I really had nothing to lose. I thought Shi was great. I made an appointment and I arrived early. I was greeted by a very nice man who was well dressed and asked me to pick a color. I was seated and two manicurists came over.
The décor was very pretty and there was pleasant music playing and bubbling water fountains. I opted for a deluxe package with gel nails. I get my nails done a lot and have been to many Fresno area salons. I have to say this was one of the best mani/pedi’s I’ve ever had. The massage was fabulous and both women did a fantastic job. The woman who did my nails was named Nina she was great. I didn’t catch the lady’s name who did my pedi but she was fantastic. My nails look great and I felt relaxed and comfortable. I loved the hot paraffin wax and steamy towels. The chairs were ultra comfortable. I also loved that they had tons of gel colors to choose from and the matching regular polish for my toes.
If any of the negative Unilocal reviews were true the owner/​staff has obviously taken the advice because my visit was A-​1! Thank you!

So it was definitely my first time coming here and I absolutely loved it. I called to make my appointment and the lady on the phone was very sweet. When I got to my appointment today the guy in the front greeted me and told me to have a seat at the station I was going to get my nails done. The lady (I believe her name is Tammy not sure if I spelled it right) she was very nice and we had a very good conversation. She took her time on my nails which is a plus. When all the other coworkers started showing up of course like any other work place they started talking but what was nice of them they included me in the conversation on what happened to the other manicurist and I was shocked but I just went with it which was nice of them to do. Over all I had a very good experience here and if I get my nails done again I will definitely be coming back.
Also keep in mind for all the people who leave negative feedback about the coworkers talking to each other. No matter where you go at any nail salon and they have their own language they are always going to be like that so you can’t just assume they are talking about you. It’s normal to talk to your coworkers because I’m pretty sure we all do that wherever we work. So stop being so negative.

The front of the shop is appealing. The receptionist was friendly and quoted me $ 17 for gel polish change. Three people, who came in after me, were taken first. While waiting, I got to witness the nail techs being horribly rude to the receptionist. After being seated in the back, the tech asked me «what color» then started to remove my polish. She used files that were on the table when I was seated. I don’t know if the were used on someone else or not. She never made conversation. When finished, I was told by her «$ 20.» So, no tip for her. These places treat customers like crap and always change prices, as they go. My gel polish is really lumpy and looks like my 12 year old painted them.

Just ehhh
Nothing special, probably will not come back again.
I felt uncomfortable because the lady servicing my pedicure looked like she was talking about me to her friend and I became self– conscious, which is unlike me.
The nail polish job was sloppy, my big toe chipped a day after I got the pedicure. If you are looking to be pampered, go some where else.

I saw Paulina here on a Friday morning at 10:00 am (right when they open) without an appointment and after trying 3 – 4 different nail salons before this one, I have to say that I am here to stay, should they provide the same service I received that day.
I walked in and was promptly seated and greeted. Paulina was my pedicurist and she started by asking how I was doing & programmed the massage chair (usually I don’t enjoy these, as they can be pretty janky, but these were in very nice condition). Multiple TV screens show cable network channel such as Food Network & O network. Very relaxing atmosphere: multiple waterfalls and modern ambient music (ie: John Mayer).
She didn’t offer much conversation, but I was happy because I just wanted to relax.
The nail polish brands were well known: OPI, Nicole by OPI… I felt like the color selection was better than I’d seen elsewhere.
Lots great places nearby to grab an iced tea (Teazer) or a pastry & coffee (Panera) while you wait.

So, I’m notorious for waiting to do everything super last minute so of course i waited till the day of 4^th of July to decide I needed a pedi and mani. On top of being Fourth of July i waited till after my boyfriend’s baseball game which was about 4:30pm. Those fantastic ladies didn’t care what time it was, they were just as nice as they could and made me feel so welcomed. Ended up getting a gel mani and gel pedi, they took their time and left my feet feeling a baby soft and my hands looking amazing. Most definitely be back when I’m back down in Fresno !!

I had a nail emergency, so I showed up 35 minutes before closing. I was seated immediately, which I highly appreciated. Thanh did a fast yet amazing job. Her suggestions actually helped my nails look a lot better than I imagined. My nails were finished within 40 minutes. Thanh even admired my nails when they were finished. I love the quality and the service was amazing, but the price for a fill was a little high.

Very friendly, and they got us in pretty fast without an appointment. Nice massage chairs.

Came here one time for a gel manicure and that will be the last time! I tried to tell the manicurist what I wanted and had to keep reminding her throughout the service but it seemed like she still didn’t understand. And when I didn’t like the design she did I kept trying to tell her she could just leave them plain but instead she kept talking down to me and yelling in another language to her coworkers. As an end result, I left the salon with WET gel nails because she didn’t dry them long enough and a horrible experience. Will not be back.

After one incident regarding how I’d gone to another nail salon did such a terrible job on my nails, I came here with the hope of someone fixing my nails. Gel polish has not even lasted me one week. They looked good for maybe 3 days before they started to peel. You’d think it’d been weeks since I got a polish. I went last Wednesday and today is a week and 1 day since. The atmosphere is new and clean but I most likely will not be returning for gel polish, only pedicures.
I will say the front desk girl was very helpful and let me come in at 7:30pm one night when they closed at 8pm. She did not seem annoyed at all.

Had a manicure with gel and pedicure with polish today. I was in the area and it was convenient. Regretted so much after. Should just waited gone to my place on fort Washington /​Friant. worst experience and service. I’m not quiet sure how this place is doing business. NEVER AGAIN!!!’

Walked in after my scheduled appt with my regular person seemed to only be scheduled on my book. Brandon took care of me, went for the Signature Manicure and also got gel polish (first time). Very nice guy, very maticulous. He helped me select a color for which I appreciated. The environment was very relaxing. For me, my time is worth the ability to walk in and get a much needed service.

Best pedicure, EVER. I paid a little more than usual for the «Shi signature pedi». ($ 55) and let me tell you, I am glad I did. The time spent on the leg/​foot massage alone was so worth it. I am very please and will definitely be back!

I have been here 2 times with my wife and daughter, it’s clean and the employees were nice both times I have been here. The guy at the counter made a joke about me getting a pedicure but not in a rude or mean way, Hey I have a good sense of humor no harm no foul.
The ladies have always been very nice, they do talk in there native language and I can see why people think that there gossiping, let’s be real they probably are, the only difference is you can’t understand them. I have worked at different nail places and they all gossip so that’s just the way it is.
I will be back next time my girls ask me to go with.

Came in here today for a sour of the moment brow and lip wax. I usually go to Ulta at the Benefit Brow Bar but I had to cancel my appointment on Saturday because I ended up going out of town. Anyway, the main lobby of the salon is nice, but the waxing room is small and had a very beat up looking paper protector over the waxing chair. Under the paper protector was a fleece blanket with dried wax spots on it. The shelving unit that holds all of the waxer’s supplies was cluttered and messy.
The waxer came in but didn’t say hello or anything like that. She told me to lay down and asked me what I wanted. She must have just finished eating a sandwich because her hands smelled like onions or pickles. No gloves. Gross. The wax was also VERY HOT. I have a pretty high tolerance but I wondered for a second if I was going to end up with blisters from the wax being too hot.
Two stars because my brows actually came out pretty nicely. I had to get a few hairs left on my lip when I got home and noticed them though. Overall, I would not return to this place for waxing based on the customer service and the lack of cleanliness. For $ 6 you can get a wax at Benefit and they always do a good job and it is worth the money.