Prestige Collision Center

I was very impressed with the customer service at this business. It started when a man came out right away and started to look over my car to prepare a quote for their service. I came to find out that it was the owner Andy Ayala who is very humble and I think impressive handling about 12 employees. I also worked with Chris at this shop. They did make a very small mistake where there were three air bubbles that were small on my bumper but what impressed me was that instead of hiding it or waiting till I caught it they apologized and made a point to Make I Right. I went to pick it after the weekend and I was very happy with the work. It looked even better than before. I always say we are all humans and we all make mistakes but it takes a man or a good business to take charge and correct the mistake. That is what happened here and they won me over by doing business in this way. They even washed my car buffed out a few minor scratches that I had unrelated to my bumper and the car looked amazing. Thanks Andy and Chris for taking care of me and if I ever run into people who need your service I will send them your way :)

This has to be one of the worst place to get your car to get fixed and painted. My car got rear ended with minor damages to the trunk lid and bumper. On top of that, I decided to get the other half of the car repainted.
I chose this place because of the 5 star reviews on Unilocal little did I know I made a huge mistake in taking my car into this shop. My first impression was that this shop was professional and that they have the right equipment and experience to properly fix and paint my car. Upon dropping my car off to the shop, I told them that I wanted them to take their time to do to job right. 2 .5 weeks later, I had to call them to see if my car was ready, if not, what’s the status on the car. They told me that my car was ready to be picked up so I went to examine the car only to notice that they did an awful job. First, they DID NOT repair the damage on the rear end; they only replaced the trunk lid and fix the bumper. The trunk did not close properly. I know this because my tail lights was not flushed the trunk. There was a gap about 0.5 inches, the trunk was sticking out. Secondly, I notice the new paint had small bumps and craters probably due to dirt from a dirty environment and a bad job on sanding of the old paint. Lastly, when they reinstalled the hood, it was not aligned correctly. One side of the hood had a gap and the other had no gap. Furthermore, they did not put my emblem back on the side of the car; saying that it would be «hard» to poor out back on. They must be kidding me, right?
I pointed out all of these flaws to the technician and the «boss», Chris. I asked them if they have a quality control, QC, in place before releasing the car to the customer. The boss said the technician who performed on the car checks it. In my opinion, that’s a poor QC. If you what someone to proofread your paper, you have someone who had not read your paper. Anyways, I doubt there was any QC.
So they said they’ll get it fix the following day, I told them that I don’t care if it takes then an extra day or two, I just want then to do it right! A day goes by, cars not ready and no follow up. Second days goes by, also no follow up so I email them so I’ll have some sort tangible communication between them and i.
They responded, «YOUR CAR IS READY FOR PICK» in all caps; they must be telling at me. So I left work early to pick up the car only to be told that they burned the paint on the side. Are you serious? At least give me a call so I do have to rush off work to only be told that! I ask to see the car, they said there car is already covered up. Sure buddy, you already lost all of my trust in your competence.
To concluded my review, i will never go back out recommend this shop but if you do choose to take your car here, check every detail of the car before driving it off since they price themselves in the work they do which I don’t believe at all.

Great service, great job! They made my car look new again!

I had a great experience working with this company. I worked with Chris mainly after my wife damaged the front end of her Honda. Chris was able to explain in detail the items that would need to be repaired or replaced. They charged accurately and fair. When I picked up my vehicle it looked like new again!
* they have a lifetime warranty on their work including paint chipping

Took my car in to prestige for damage done to my rear quarter panel of my mustang. When I first went in to have my estimate I talked to Chris, he went outside, took pictures of my car and told me exactly what they were going to do to it. I liked that they were going to take off all surrounding parts (lights, bumper, rocker panel, etc) as well as blend the paint into the door as well. When I got my car back they did an awesome job on color matching. You wouldn’t even be able to tell it apart from the factory paint job which was awesome. I will definitely be taking my cars here again as well as recommend them to anyone needing body work.

Last summer I had my new 2015 Denali 2500HD in for a front end respray after encountering a major sand storm on my way in to CA. The color match and overall quality was excellent. While there I noticed many late model cars filled their shop. (See attached pix of a 2015 ZO6 Corvette currently receiving major frame and body work). I strongly recommend them…

Talk to Andy and gave great suggestions regarding my vehicle. Great service and quick to help me out.

Two thumbs up to Prestige Collision Center for twice taking care of some minor issues I had with my ’99 Yukon. Neither problem were collision/​body repairs and unlike a couple of other local shops they took on the job without reservation. Also, I had recommended Prestige to a friend to fix a problem and they delivered… with a smile. Note, very affordable too!
I highly recommend Prestige Collision Center, Fresno.

Great service, got my car done quick, and Chris was great. Very friendly and willing to work with customers and they did good work!

I was looking for a shop to repair damage done to the bumper of my 2014 Lexus RX 350. I hadn’t pulled far enough to the garage and the garage door seriously scraped my bumper. The scrapes went through the paint down to the black surface below. I had gotten quotes from a couple other shops before finding Andy and Chris at Precision Collision Center. I was looking for a good value, but wanted my car to look perfect again. From the moment I walked into their reception area, I was made to feel very welcome. I was greeted by Chris who was very friendly and easy to talk to. He surveyed the damage to my car and explained the repair process in detail. He answered my questions in detail in told me that my satisfaction was guaranteed, as was their work. It took less than 10 minutes to receive a detailed quote. I dropped off my car a couple days later and was provided a ride to work by Chris. When I came back at 5:00 the same day the work was complete! I was THRILLED with the result !! The paint matched perfectly and the work was flawless! I will use this shop again! Go see Andy and Chris! You’ll be treated right!

Prestige has repaired several of our family vehicles a I’ve been pleasantly surprised each time. They are professional a very helpful. If you want a hassle free experience & a car like new, I highly recommend Prestige!