Jensen & Pilegard

Horrible horrible customer service. Went to get more info on BCS tractors. I had done my research and was ready to buy but wanted to speak to someone in person. Walked in with 5 guys behind the counter just socializing. Nobody greeted me but I went up and asked about the BCS models out front. No one seemed interested in helping.
Finally one reluctantly went outside with me. He didn’t know much about the product and when I asked for a closer look he had to go back inside for the keys to unlock the chain. Our whole encounter was me asking questions and he giving one word responses.
I left annoyed about their service and went to Jensen and Watts on Belmont and Chestnut. Total 180! Sammie had personality and gave his full attention to my questions and needs. Jeff the sales manager made sure I had everything I needed to make a well informed decision. Therefore I dropped 10 grand on and new tractor with attachments. Plus another 500 on a new rotor tiller.
Surprisingly the salesmen at Jensen and Pilegard work on commission but won’t waste their time on anyone they don’t perceive as a big ag baller. Well they missed out on 15 grand. I’d rather go deep into the southeast Fresno hood for far better service at Jensen & Watts.

Do not use their service department! We were told that our lawn mower would be fixed in about a week, but it took over a month to get it repaired. Once the repair was completed, they did not even call me to let me know that it was ready. I called to check on the status, and they told me, «It’s been ready.» They have horrible customer service. I will never use this service department ever again.