The service was great and wait time was ok. I ordered a 11/3Lb steakhouse burger and really disappointed that it tasted like cardboard. Way overpriced for me. Thumbs way down. $ 8 is too much for mediocre quality fast food burger, sorry.
Ray D.
Place rating: 2 Fresno, CA
Well it gets 2 stars cause the workers were really nice. The lady that handed me the food reminded me a little of Patrice from How I met your mother. Just a happy person. The food however looked like it was dropped on the floor and picked back up and wrapped thrown in a bag and handed to me. I ordered more than I am picturing because it is a fast food place and most likely this review will not help warn many people from eating here. The fries were warm but super soggy the burger that I got was the standard famous star and reminded me of the .99 burgers from the 90’s. I have not been impressed with fast food lately. And this by no means helped. Service was good at the drive through window but the food was not that great.
Israel G.
Place rating: 2 Fort Belvoir, VA
Slowest Carls Jr ever. I’ve been coming here since I was in HS(for over 12 years) and their drive-thru is always slow. Idk how they’ve managed to do this. But they have.
Lucia H.
Place rating: 1 Fresno, CA
So I had a coupon and it stated to just show it at location… they said they would honor it «this time» for a extra side of bacon but they didn’t they barely put bacon on the guacamole burger I paid for but they didn’t put the guacamole! Wtf. this was the worst Experience ever at a Carls. this location Normally doesn’t suck like this but obviously this shift leader sucked. or manager who knows what she was…
Brian B.
Place rating: 1 Fresno, CA
This location gave me the wrong order; furthermore, the burgers/buns were soggy and cold. Next time… there won’t be a next time.
John H.
Place rating: 1 Fresno, CA
Fuck this shit! I got here at 12:39 am and they told me were close and they did close till 1am. I had to go the Mcdonalds next door and I waited for 15 minutes for my food from Mcdonalds and when I drove back a employee had her«guy friend» hanging out in the parking lot. P. s. I know the store manager here too and I text her about her employees here tonight.
Ritchie T.
Place rating: 3 Fresno, CA
Since I am a Chicken Lover, I figured I’d skip the sack lunch today and cheat on my diet with the New 5 oz Chicken Fillet Sandwich. I was very excited and asked the cashier if it was good on the fresh baked bun. Annoyed by my enthusiasm(lol) she replied that she liked it and that it was big. Considering her advice, I passed on the fries and drink. It took ten minutes to get my sandwich and«wow» what a disappointment! This sandwich was no where near the hype commercials made it out to be. Wendy’s spicy chicken kills this peewee chick. Not only was the chicken small but also my bun was burnt to a crisp. Literally black(see photo). I took two bites and the chicken was so dry that I had to stop and redeem for another item. No flavor, no special sauce, sadly just a 2.5 oz dried out chicken, lettuce and burnt bread. The cashier gladly exchanged it for my favorite; Teriyaki Turkey Burger. As usual it was flavorful, low in calories and cooked properly. I gave this experience a 3 due to the terrible new chicken sandwich and the water dispenser on the fountain drink not working. I am a huge fan of Carls Jr, but this was just not a pleasant visit.
Miguel A.
Place rating: 3 Fresno, CA
I don’t eat fast food very often but when I do its always Carl’s Jr. This location is fast and efficient. Although I’ve been to better Carl’s jrs.
Jimothy H.
Place rating: 1 Beaverton, OR
I walked in to see only one other customer in the whole place, no one in the drive-thru. Maria A saw me but didn’t acknowledge me for 5 minutes. It would have been fine had they been even remotely busy, but they were not. She then said be right with you and had me wait another 5 minutes just to place my order. When they finally brought out my food, she told me to get my own ketchup. Awful service, food was dry. Also– restrooms were filthy. Stay away!
Michele B.
Place rating: 3 Fresno, CA
I came at 130 for lunch & came inside to order, wasn’t too bad. Quick and friendly. Every fast food has their days & for some it’s every day(those get a written complaint to headquarters)-this one is A-OK
Melanie C.
Place rating: 1 Fresno-High, CA
Worst flippin’ Carl’s Jr EVER! I don’t know if I should have expected better because it is fast food — but dang! I waited in the drive thru for 25 minutes! YES! 25 minutes! And I would have left except for the fact that there were people behind me! I finally got up to the speaker to order and the lady asked me to wait. So I did … For about 5 minutes with nothing! Then finally I asked — ‘Can I order?’ and she laughed and said ‘Oh yeah — I forgot!’ WTH?! I am NEVER rude to anyone working customer service or retail — but these employees are idiots. But should I have really expected more from fast food?! SAD!