Buy Buy Baby

Four stars cause it is a lil pricey, but I guess having kids is not the cheapest anyways nor why would you want to be cheap when it comes to giving your kids they best you can give them. I came here for a gift for a friend’s baby shower. They registered at walmart but I wanted to get them some good stuff for there baby. They have everything I think you could want, need or use for babies. I found a few gifts, the staff asked to take my things up to the counter as I was still shopping. At checkout I found out they had free gift wrapping it’s do it yourself but it’s free. Thanks.

Was one of my favorite baby stores until this happened. My aunt and I went in the store and asked one of the employees to help us so she did and as we were walking she found money on the floor so she picked it up and put in her pocket, so I thought for sure she would put them in the lost and found or hand it to one of the mangers. She showed me what I wanted and left.
As we were getting to pay my aunt said that she was missing her money she had $ 200! My aunts kid was with us too he is 8. He told me he saw his moms money falling from her bag when she took her phone out and it was the same place the employee picked the money at!!! But he thought his mom would notice it and pick it up so he left. So I told my aunt don’t worry I know who has it.
so I talked to one of the mangers and she was very nice and helpful, she told me she will ask the employee about her picking up money from the floor. The manger came back and told me that the employee said she didn’t pick up any money!!! I was shocked and being the person I am I couldn’t yell or raise my voice at them, beacuse thats not the way I was raised! I told the manger to look at the Cameras there was one right where the incident happened. Guess what the big surprise is the camera was FAKE!!! I talked to more than one manger and all I got is that they don’t have any proof. It wasn’t my money but I am very upset that I can’t be safe even in a children’s store would never go there ever again, even though it was my favorite store and have bought a lot form them. Very disappointing! I wish I have had called the police but now it’s too late.

This Buy Buy Baby has a lot of stuff and very helpful staff. I went here today with my dad and son. I was asked if I needed help like 5 times and took them up on the offer twice. Only once have I not found what I wanted here. And that time was today. I was looking for an organic cotton playmat (like the foam kind but without the suspicious flame retardants and formaldehydes) they didn’t Cary it. But they did have the skip hop one which is to the astm 71 standard and supposed to be formaldehyde free. I’m still a bit skeptical but I can probably get one at a later date. My baby is ok on a quilt right now.
I bought a new changing pad and two sheets. My baby outgrew the one I got from ikea. He’s super tall for a four month old.
In the hierarchy of baby stores buy buy baby is way better than babies r us. It’s price point is higher but you can judiciously use coupons. Of buy buy baby stores I think this one is more physically attractive than the San Jose one. This one is more orderly and they recover shelves better after customers come in and mess them up. You can even test drive a bugaboo stroller without having to ask staff members. Nice!

Aside from Target, this is the only place that I’ll buy my baby stuff/​supplies. I didn’t register here, but I wish I had since they have everything and more. I really like the 20% off coupons that you get in the mail because it makes the prices competitive to babies r us or target. I bought my first travel system here and got to come back with the receipt and get a price adjustment on it. The costumer service is very good and they’re not at all snippy about returns or price adjustments. I also bought my second stroller here since buybuybaby has a lot of stroller/​prams that you can test out and choose from. I don’t think it’s overpriced because you shouldn’t be buying the brands that you can get at a superstore/​general store here. I go here to get things that only bbb carries like the high quality furniture, honest company products, petit lem clothing and bottle accessories like the avent adapter rings. The store itself is generally clean… a lot cleaner than babies r us (which is around the corner). I would recommend checking this place out if you have a toddler/​baby.

Buy Buy Baby is definitely one the better baby stores available, especially in Fresno. This particular location is always clean, well-​stocked, and the staff is consistently friendly. This store has a wonderful selection of strollers, car seats, popular books, games, puzzles, pack ‘n plays, rockers, etc. It even carries some maternity clothing. Everything is on display, so you can try things out (baby carriers, strollers, rockers). Its products range from average to upscale (strollers, especially), so this company truly caters to a majority of parents, in my opinion. It’s nicer than Babies R Us but not as upscale as Giggle, for example.
if you’re planning on purchasing a rocker, ask for Kevin. He was referred to me by multiple representatives and I know why. He is very friendly, down-​to-​earth, and knowledgeable about Buy Buy Baby furniture products and its vendors.
For example, I had purchased a used rocker/​glider via Craigslist three years ago. I made my own cushions that worked for my first child. However, I really wanted replacement cushions for baby numero dos. If you’ve ever searched for replacement glider cushions, you know how difficult it can be to find replacements! Needless to say, Buy Buy Baby sold a similar chair (still not 100% sure if my chair is from the vendor that sells through Buy Buy Baby, but the measurements were nearly spot-​on), so I was able to specially order replacements.
Here’s where Kevin was awesome: he let me bring my massive rocker in to measure/​compare. He detached the store’s floor model cushions and inserted them into my chair, just to try them out. And, low and behold, they fit. Like a glove. So, naturally, I ordered replacements. They’re not here yet, but believe me when I say I can’t wait to have them in that chair!
Oh, and Kevin loaded the chair in/​out of my car and towed it into the store for me. Made me one happy pregnant lady!

One of my favorite new stores as a parent, but it can be pricey like the other reviewers have mentioned. The good news is they often have coupons in the mail (& via text) plus you may also use bed, bath & beyond coupons (same company) i’ve been told. They have a price match gurantee which i can vouch for — we bought our BOB stroller here for cheaper than advertised because my husband whipped out his phone and showed them a cheaper price elsewhere.
I should also mention here their customer service is awesome; they helped us narrow down which stroller we wanted as well as start our registry. Though at times i think they can be a little overzealous (like the time one saleslady asked me if i needed anything 3x in 15 minutes in different places in the store…). New moms should most definitely register here; they give out freebies (samples, magazines, etc) in their starter kit.
Something random: i really like their clearance section. Sometimes it’s a mess, but other times you’ll find really good stuff. I was a bit disappointed with their mom section — specifically the stretch mark lotion and potions. Personally, i think a lot of their baby care stuff can be found cheaper at Target. But they have a great feeding section — a whole wall of bottles (even glass) and accessories.
There is a nursing room located next to the restrooms for hungry babies too :)

Would give it five stars, but it’s overpriced compared to Target.
Besides that, I’ve enjoyed my experiences there. My wife and I registered there for our first child, and the registry process was friendly and helpful. I’ve also bought our nursery furniture and stroller there, and each employee was helpful in everything. I don’t like feeling dumb; and, just because we’d never had a kid, I probably asked a lot of dumb questions. They’re always been helpful and understanding.
They have a great selection of toys and clothing. Overall, this is a great place to get baby stuff.

I went to BBB today and was absolutely appalled by the service I received from Olga. This was not the first time I had been helped by this woman but I was hoping her attitude last time was her just having an off day. The first encounter I had with her was so bad I ended up buying my products at babies R Us even though they didn’t have exactly what I was looking for. This time around she was just as bad. I went hoping to find the long haired gentleman that had helped me last time but he was unfortunately not working at the time. I went in to purchase the City Select Jogger for 499.99,second seat attachment for 19.99, carseat extension for 59.99, and the Maxi-​Cosi Mico AP infant carseat for 199.99. With this being such a large purchase I would expect whoever was attending to the sale to be helpful and courteous. There was a very nice man that was helping me at first, but when he had trouble locating the carseat that I needed he asked for the assistance from Olga. She said they could not locate the 2 seats they had in stock but could ship it to me when it comes available. Olga then asked when I needed it by. I explained I needed it tonight. She tilted her head, gave me a look with attitude, and said «I am serious, now when do you REALLY need it by?» I told her I was serious that I needed it tonight. She looked at my belly and asked again when I REALLY needed it by. After her being so pushy and inquiring about something I felt was none of her business I started to feel slightly bullied and ended up blurting out the reason. I was in the hospital the night prior for the second time for contractions leading to possible pre term labor and was wanting to be prepared if our baby came early! I did not feel she needed to know this but her lack of belief of me really needing this item so urgently led me to explain. She then tried to get me to buy the cheaper version of the Maxi-​Cosi (which I did not want) I was surprised that she was trying to sell a cheaper product. I would assume you would want to make as much as possible on a sale and make a customer happy so they come back and tell others to buy from BBB. FINALLY I was granted the floor model for the seat after really insisting that was the one we wanted. When I got to the register I was prepared to do a price match for my stroller which would have made it 399.99 instead of the 499.99, then the 10% off for the floor model carseat. Olga at this time was off her shift and had clocked out. As she was leaving she saw us talking to the cashier to confirm the price match and checkout. Olga NOT ON THE CLOCK, then came over and denied the price match. I was heartbroken. we were told over a month ago by two employee’s, one being a manager that the price match would be accepted. With this being such an expensive product we had been saving to the cent to purchase this. After she denied the match she then lectured me about strollers. She explained her past job experience at USA BABY made her a pro at strollers and so on. I did not need a lecture especially from someone that was so rude, belittling, and just over all unfriendly. Her customer service skills are lacking beyond any level I have seen in quite some time. If I go back I will make sure I am assisted by someone else. I hope to find that long haired gentleman that helped me before. He was beyond helpful and made the overwhelming shopping experience for baby gear very enjoyable. Olga should take a tip fro him and the other employee’s that are so pleasant. Olga should not be working in a place that caters to overly hormonal women that are just looking for a nice smile and some help. I hope no one encounters this woman and has to go through what I did.

We really hadn’t paid much attention to this store since we’d just continued shopping at another similar store. However, a bad experience at the other store drove us to look for other options. Couldn’t be more impressed with Buy Buy Baby! Called one morning to see what their hours were and if they carried a particular product. A very friendly woman answered the phone, went to look for the item, and assured us there was a variety in stock. When I got off the phone I realized they were answering the phone before they had even opened. Once we got there, we were greeted and several people asked if we needed help. The store was clean, items were in order, and it was well organized. There were some cool items I’d only seen online. It takes good management to keep a structure in place, but of course you have to hire quality employees too. I know some people don’t like large chain stores, but I’ll take it! when they have such good customer service and a nice shopping environment. .. something that is VERY hard to come by these days.

Buy Buy Baby will definitely make you wanna buy something, even if you have no kids. You’ll wanna buy SOMETHING, for SOMEONE’S kid, lol.
Meryl C. said it best: «It’s like a BRUs on steroids.»
Babies R Us has nothing on this place. Except maybe the prices… Buy Buy Baby is a tad bit priceier than say, a Target, Wal-​Mart, even Carter’s. If this place had outlet locations, it’d be crapping on every other baby store out there in price and selection.
The customer service here is beyond 5 stars. The employees are always smiling, greet you at least 3 – 4 times while you’re there shopping, and there’s always someone around in every single department if you have a question. You never have to go hunting for a worker. This is one department that they are always praised for… i’ve never had a bad experience with their service. Read the rave reviews online and see for yourself… it’s awesome. And they definitely have some of the best baby registry service around. Even if you think this store is slightly overpriced, the customer service will keep you coming back here to shop… almost exclusively. Bad experiences just don’t really happen here overall.
The selection is phenomenal… and for a new mom like me (expecting my boy September 2012) shopping or doing a registry here will have you feeling a tad bit overwhelmed, but in a good way. They literally have any and everything you could possibly need for a baby or toddler.
My favorite sections are probably the gift/​keepsakes (front of the store) and the little mini bookstore. The selection of the books/​dvds/​media is awesome. As a book lover and avid reader, this little section will have kids that hate reading, wanting to have something to take home and read/​learn from a dvd. Heck, i wanted to buy some of the classic stories to read myself… lol. The keepsake/​gift section will have you wanting to preserve every little memory and photo and journal forever and ever. If you love looking back on old photos or memoirs or keepsakes, you’ll love this section and will find yourself wanting to buy several items. They also have a great selection of books to read during pregnancy, not just What To Expect, which i appreciated.
This is definitely the go-​to store to find something unique and specific for a gift or for any baby or toddler. You can’t go wrong shopping here.

I was all set to hate this place, based on its ridiculous name. As it turns out, it’s a pretty great store. Laid out like a Bed, Bath & Beyond (same company), it’s easy to navigate, and has a ton of cool baby and kid stuff. They even sell gift bags, tissue paper, and cards — perfect for stopping in and picking up a gift on the way to a shower.

Being a new mom (due in Feb 2012) you can imagine I was pretty clueless when it came to most things about starting a registry. I had previously went to Babies R Us to set one up since I knew it was one of the more popular and bigger baby stores around Fresno. My experience there was HORRIBLE. Rude staff, little selection, way too pricey … nothing about it made me feel comfortable. So after that experience, you can imagine how I was feeling when my mom told me we should go check out another baby store. I had never previously heard of this store, it was still fairly new around town as well.
One day my boyfriend and I decided to check it out on his day off. We went over the baby registry desk and were pleasantly surprised when the girl sitting there was so happy and eager to help us set up our registry! A big change from the cold and awkward semi conversation we had with the girl at Babies R Us. She asked if either of us would like a water or a juice while we waited to get set up, so nice! Once our little wand thingy was set up with all of our information she handed us this «getting started» booklet to go over with us, which gave us tons of recommended products (some which we didn’t even think about), and different brands of all of the products they offer. She offered to walk around the store with us to help us out if we needed, we politely declined because we just really wanted to browse around the store and get a feel for it before we started actually putting items on our list. She let us know where she would be and if we needed anything at any time, just to come and get her and she’d be more then happy to help us out.
We were SO pleased with the selection of products they offer here and how friendly the staff is. You honestly cannot walk through any section of the store without a polite staff member asking you if you need help finding anything or need information about anything. We ended up putting lots of things on our registry right then and there. We’ve been back about twice to take things off and add things. Each visit has been just like the first. Once you get closer to your baby shower date they print out notifications you can put in the envelopes with your invitation to let your guests know that you’re registered here while you shop around. Every new mom needs to come here first before checking out any other store, it’s the best and most friendliest place any mom can come to when it comes to shopping for their children. I love Buy Buy Baby!

This store has replaced the old Linen’s and Things in Riverpark. My aunt took me here the other day and I was AMAZED! It’s like a BRUs on steroids.
Imagine my baby boy’s delight to see a floor to ceiling display of binkies lol… Such a large variety of pacifiers, bibs and much much more baby gadgets. I couldn’t believe their selection of baby swings, they had unique ones (moving in circles, rather than back-​front or side-​to-​side) that you don’t see at BRUs or Target.
The food/​snack section was a little lacking, but had the basics. We stopped at this store first to get some emergency box drinks and snacks f
or the toddler since we were going to do more shopping and I was happy to find Earth’s Best organic drinks and honey sticks. They were a hit with my lil boy.
Another thing that I was excited to see, mostly because I knew my kids’ dad would love it, was a selection of Under Armour onesies, shirts, shorts… so cute! And they weren’t off the wall expensive…
Around every corner I ended up putting something in our cart… we walked away with night time diapers, bibs, toddler toothbrush, snacks, a Backyardigans book, a shovel and a sandcastle mold. WTH? So random! I think the amount of money I spent there correlated with how long I was in the store… so luckily we checked out fast!
I hope we get a store like this were we live. I would definitely frequent this store!
Oh, one other thing tho– they didn’t have my toddler’s formula in stock… grrr but otherwise, I highly recommend this store! It’s clean, bright & not cluttered… ahhh, I feel like I need to go back! hehe
p. s. I saw that they have a registry too…